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10 Reviews
5 star:
 (3)
4 star:
 (3)
3 star:
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2 star:    (0)
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46 of 46 people found the following review helpful:
4.0 out of 5 stars A quality kitchen wall phone
I bought this unit to replace our old kitchen wall phone. I wanted a quality phone with illuminated caller ID. Unfortunately, most wall phones today are very low priced models with fixed cords, non-illuminated caller ID windows, and badly placed buttons that lead to accidental hang-ups. Unlike those examples, this phone is a typical Sony quality product. It has a...
Published 9 months ago by Hunt N. Peck

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1 of 1 people found the following review helpful:
1.0 out of 5 stars Illegible Display
The angle of the phone in its stand on a desk or table makes the display illegible, and the lack of contrast in the display only makes that worse.
Had I wanted a wall phone the angle would not have been a problem, but the contrast was still poor.
There was a time when the name Sony meant something, such an intelligent design, but it appears that that time is...
Published 1 month ago by Ralph Engel


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46 of 46 people found the following review helpful:
4.0 out of 5 stars A quality kitchen wall phone, April 25, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
I bought this unit to replace our old kitchen wall phone. I wanted a quality phone with illuminated caller ID. Unfortunately, most wall phones today are very low priced models with fixed cords, non-illuminated caller ID windows, and badly placed buttons that lead to accidental hang-ups. Unlike those examples, this phone is a typical Sony quality product. It has a nice, rich look to it, a quality feel and heft, and functions well. The caller ID window is illuminated, however, it is a bit small and difficult to see unless standing very near to the phone. The coiled cord has jacks at both ends so it can be replaced with a longer version. That's a good thing, because the supplied cord is pretty short -- perhaps 2 feet long in its unstretched state. The phone has an "on hook" dial feature that is useful to me. The buttons are small, but adequate to ensure accurate number entry. It is comfortable to use and has good sound quality. The handset hangs securely on the base. It is a nice product and much superior to the junk models sold by others for $10-$15. I trust the Sony name and have found that Sony products are well engineered, quality products that last longer than the products offered by the competition, thereby justifying their higher prices. I have every reason to believe that this phone will not disappoint.
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6 of 6 people found the following review helpful:
5.0 out of 5 stars Great Phone, September 24, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
Call me old fashioned (I'm 34) but I believe in having a sturdy corded phone in the kitchen. After being disappointed in what I found in stores, I looked on Amazon. This Sony has everything I was looking for: wall mount, light up caller ID, excellent sound quality. It also features a speaker phone (dial on hook), memory dial, and easy to use. I am very pleased with this phone. I did switch the cord for a longer one, so I have a larger range, but besides that everything is great!
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5 of 5 people found the following review helpful:
4.0 out of 5 stars Sony IT- ID20 Corded Phone with Caller ID, September 17, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
This corded phone seems to fit the bill for me. It does what it what advertised to do. Except for the very light base or cradle, it is working out very nicely. As it was more costly than most of the corded phones listed, it is more substantial and has a few more features than the cheaper phones. I like having a phone that is connected when the power goes out, but since it is the only phone upstairs, having caller ID is important to me, otherwise I have to wait for the phone downstairs to identify the caller. We don't answer unless we know the caller, as we get many unsolicited calls.
This phone has volume controls for the ringer and the voice of the caller. You can dial on the cradle and in your hand. The caller ID lights and if you get close enough you can see the name.
Perhaps everyone doesn't need to get close to read it, but I do. The ring is pleasant, not harsh and alarming. We are enjoying it.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars great phone, August 17, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
This phone is prefect it looks good and works great. I am very satisfied with my purchase I love the keypad caller I.d and the sound quality is great
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1 of 1 people found the following review helpful:
1.0 out of 5 stars Illegible Display, December 25, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
The angle of the phone in its stand on a desk or table makes the display illegible, and the lack of contrast in the display only makes that worse.
Had I wanted a wall phone the angle would not have been a problem, but the contrast was still poor.
There was a time when the name Sony meant something, such an intelligent design, but it appears that that time is past.
I returned the phone.
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1 of 1 people found the following review helpful:
4.0 out of 5 stars Perfect except for the display., December 23, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
Sounds great, adjustable voice AND ringer volume. Secures to wall nicely. A quality product. BUT the display is so cheap that its kinda difficult to read, even up close. Hard to tell who is calling as a result. We arent elderly or anything so I can imagine that the display would be close to impossible for many seniors to read.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Great Telephone, December 22, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
I started using this telephone right away right out of the box. Sony makes great products. I needed a landline telephone that wouldn't drop a call because the battery ran low. Love it.
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3 of 4 people found the following review helpful:
3.0 out of 5 stars Good and sturdy,but...., June 15, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
This is really a good quality phone with some excellent features (such as the ablility to dial while the phone is on the hook); however, unless I just have not figured out how, it's a pain in the neck to erase prior ID's. I have to do one at a time and it's time-consuming.
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2 of 4 people found the following review helpful:
1.0 out of 5 stars unreadable, July 26, 2011
This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
If I crouch under the phone I can see a display, but as standard wall phone height it cannot be read.
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3 of 6 people found the following review helpful:
1.0 out of 5 stars It cannot be used as a wall mount phone, June 13, 2011
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This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)
It is impossible to dependably mount this unit on a wall. The design is such that the on/off button is on the handset, so it often remains "off the hook" even when seated in the base. I cannot comment on other attributes, since I had to return it immediately.
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