| Brand Name: | Sony |
| Brand Name: | Sony |
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Most Helpful Customer Reviews
19 of 21 people found the following review helpful:
4.0 out of 5 stars
BIG , BEAUTIFUL, BLANK,
By
This review is from: Sony Grand WEGA KF-60WE610 60-Inch HDTV-Ready LCD Rear Projection TV (Electronics)
I bought my Sony Grand Wega 60" TV in March. Up until 4 days ago I enjoyed the most beautiful picture quality that anyone could ask for. While I was watching a program in High definition and surround sound, everything went black. The bulb went out. I have kinda been expecting this after reading all the problems that Sony has been having with the bulbs going out. There is a article in HOME THEATER MAGAZINE, That states the Sony engineering team has found that there is a combination issue between the lamp and the circuitry in the lamp block,causing the inability for the TV lamp to power on. A service bulletin has been issued authorizing Sony Service Centers and Authorized Service Centers to replace the lamp and /or lamp block in affected units at no cost to the consumer.Consumers who may be experiencing this symptom should contact Sony at (800) 222-sony to schedule a service call.
It's been about a year and a half since Sony replaced the bulb in my TV and it's still going strong. I am still totally in love with it. Four of my friends bought the same TV after viewing mine. I couldn't live without it now. I ended up buying a 850 watt 5.1 surround sound system from Sony too. My home theatre is so much better then going to the movies. I have people comming over all the time to my CINEMA They say it's FANTASTIC !!
9 of 9 people found the following review helpful:
2.0 out of 5 stars
Good For a while and then the screen starts to go!,
By Mom of two (Lagrangeville, NY) - See all my reviews
This review is from: Sony Grand WEGA KF-60WE610 60-Inch HDTV-Ready LCD Rear Projection TV (Electronics)
It started out good, but now there are big blue blotches on the screen. I've had this TV for almost three years and about a year and a half in, it started to get these blue blotches. I called Sony and they had someone call to see if it was one of their common problems, then said it wasn't and that we would have to pay $100 just to have a guy come out and check to make sure and then pay for repairs on our own afterwards if it wasn't a problem that they were already aware of. My in laws and sister also bought the same TV and they are both having the same problems....If you buy this TV get the extended Warranty!
4 of 4 people found the following review helpful:
1.0 out of 5 stars
SONY DOES NOT STAND BY ITS PRODUCT,
By Ginger, New Orleans "ginger6040" (New Orleans, LA United States) - See all my reviews
This review is from: Sony Grand WEGA KF-60WE610 60-Inch HDTV-Ready LCD Rear Projection TV (Electronics)
My Sony Vega 60 inch operated for only ten months when the screen went black. It appears to be the lamp b/c the lamp light is blinking. Sony has said it is NOT going to honor the warranty, even though the tv operated for only ten months, b/c the warranty takes effect from the date of purchase, not the date of install. I called 3 days out of the warranty. So even though I can prove the tv was still in the box at the store, I have to pay myself this expense. No TV that costs this much should operate only ten months. SONY YOU SUCK.
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