Hello
I am an electrical engineer who travels extensively. I have used the Bose QC1 and QC3 for years and deeply appreciate noise cancelling headphones for flights (for the life of me, I cannot figure out why everyone isn't wearing them!).
On a recent trip, I lost one of the ear pads on my QC3, so I figured it was a good time to replace them with the new Sony digital Noise Cancelling headphones. I understand the technology well and expected a great product.
First, some complain about discomfort of these headphones. They are not heavy and I didn't find uncomfortable in the least. If my choice is wearing headphones versus listening to the drone of a A340, give me the headphones ANY DAY!
Now the good part: the noise cancelling is superior to anything that I have ever heard (though I suspect good earbuds, like Shure, are probably better. I am not a fan of ear buds). These Sonys are certainly better than the Bose. The sound quality is Sony-perfect and I could barely hear aircraft engines. Besides superior noise cancelling, the Sony blocked out ALL noise, including talking or those damn crying babies, whereas the Bose only cancelled out the engines, with little attenuation of baby noise. DSP to the rescue-Sony has done a superb job of noise cancellation!
And, now for the bad part: These headphones have a VERY annoying thumping problem that comes and goes. It sounds as if someone is constantly thumping on the headphones on a windown and it can be loud. The problem seems worse on aircraft but I am sitting in the basement right now and I can still get the thumping. There is a definite problem with the noise cancelling algorithm that causes the phones to start thumping at a low frequency. On a recent LAX-ORD flight, I found that the thumping noise could be influenced by pressing on the phones or even leaning back in the chair. Sometimes even the slightest pressure on the outside of the cans causes them to start thumping. To stop the thumping, you lift one of the ear cups momentarily.
I found that sometimes I could move my jaw around and start or stop the thumping. I think the thumping is also somewhat dependent on ambient noise. Right now I am in the basement and the only noise (absolutely, totally cancelled) is the furnace. The thumping is pretty much gone until I touch the cans. I might be mistaken, but it seems to me that the thumping starts whenever the actual speaker elements get close to my ears--leaving little air space under the cans. Maybe there is a problem with a microphone pick-up inside the cans?
Nonetheless, on the most recent flight, the thumping became so persistent and annoying that I simply took them off and put them away. I was disgusted! There is a design problem with these headphones and Sony needs to figure out how to fix their DSP algorithm. And I need to figure out how to unload these phones. Because, while they are, by far, the best noise cancelling headphones I've ever heard, the obnoxious thumping makes them useless!
For now, I am going back to my Bose QCs until Sony get's their DSP act together.