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6 of 6 people found the following review helpful:
5.0 out of 5 stars
I recommend it Strongly!, March 5, 2002
This review is from: Sony VAIO PCG-FXA47 Notebook (1-GHz Athlon, 256 MB RAM, 20 GB hard drive) (Personal Computers)
If you are serious about buying a laptop and you want quality for a good price, then this is the laptop for you. I find the Sony FXA47 to be an excellent laptop from the start. The Sony software included is handy. I bought the 48-Mo. warranty extension from Circuit City, so I don't feel any need to be concerned. Most importantly, the battery lasts the full three hours as promised in the manual. This is good for travel, even though it is heavy. I find that the included weight saver makes no sense if it only saves you 0.4 lbs. Performance on this laptop was a little slow when I first started using it, but after a few days of use it seems to speed up in performance. The DVD/CD-RW is a bit noisy and makes the laptop shake, so that might not be a convenience for business travelers on planes. Overall, a good laptop, w/a few glitches here and there. Definitely good for home/office users, but travelers might certainly want to look at something else less heavy and w/o a noisy cd player.
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5 of 5 people found the following review helpful:
2.0 out of 5 stars
product support and customer service is terrible, March 21, 2002
By A Customer
This review is from: Sony VAIO PCG-FXA47 Notebook (1-GHz Athlon, 256 MB RAM, 20 GB hard drive) (Personal Computers)
Sony VAIOs perform well when they are working right. I have two. But when they are not, watch out, you cannot get any direct support at all. I have visited their web site numerous times to look for troubleshooting support, I have emailed and I have called(but you have to pay!). Incidentally, I also own two Sony handycams and when I needed product support the same thing happened. Product support is important and if you can't get good support or any, then that says something about the manufacturers concern for their customers, too.
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4 of 4 people found the following review helpful:
4.0 out of 5 stars
Excellent, April 24, 2002
By A Customer
This review is from: Sony VAIO PCG-FXA47 Notebook (1-GHz Athlon, 256 MB RAM, 20 GB hard drive) (Personal Computers)
I think the FXA47 is a great buy. I am currently a college student at Devry University and I'm always useing my sony for programming, english, and many other classes. I have never had a problem with it. I'm even running 2 operated systems and haven't had one glitch after a month. Plus I run my computer constantly and I've gone 3 weeks and it hasn't froze yet. So I would have to say the FXA47 is a great buy.
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