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asked by OSU_Engineer on April 10, 2010
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Showing 1-10 of 87 answers
A
Hi - video importing doesn't work for me. I'm using Win 7 pro....not home premium. I'm using the latest version of PMB (5.2), it simply does not recognize the camera connection at all. I've tried connecting it to 2 computers and used different USB ports. I'm out of ideas.
A. Gift For You answered on May 26, 2010
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Does not work for me either!!
Jeremi answered on July 15, 2010
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A
Sandra Talbot answered on December 27, 2010
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A
I have the same problem and it can be resolved by connecting the camcorder to the computer using usb. It will enable more features including video (AVCHD). It works both on XP and Windows 7 x64.
Daryl T. W. Fong answered on August 29, 2010
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A
I cannot get PMB to update the supported formats when I connect my NEX 5 camera. I get "an unknown error occurred" message. Have tried uninstall/reinstall PMB, disconnect all USB devices. Even trying to download PMB from Sony website I get an error message saying the internet connection is not working (when it surely is). Tried updating PMB in safe mode. NOTHING works. Can anyone help?
Sandra Talbot answered on September 21, 2010
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Sandra Talbot answered on September 22, 2010
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pb answered on June 7, 2011
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After reading all the messages here I conclude: Do not buy any Sony Camera or Camcorder until I read some positive feedback. With so many negative comments at is clear that the Sony software is defective.
Y. Erlichman answered on December 25, 2010
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A
I have 2 PMB problems (using camera HX5V & OS Win XP Pro): (1) PMB v5.2 does not recognize video files on my camera & hence will not download them, (2) PMB will not update from v5.2 to 5.3 as recommended, so I cannot view stitched panorama images for example. v5.3 installer says "existing version" of PMB must be removed first, but if you do this v5.3 installer says it requires a pre-existing version of PMB. Any ideas?
LBBC answered on November 11, 2010
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A
I couldn't even get to where I could download PMB, so I selected "disc burn" instead, on a whim. This seems to be letting me download the damn program. Stupid Sony, I chose the "USB Connect" like they said to, and it didn't work!
E. McKay answered on April 14, 2011
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