Customer Reviews

Sony SLV-D550P DVD/VCR Combo

5 star:		(1)
4 star:		(2)
3 star:		(0)
2 star:		(3)
1 star:		(12)

 

 

I purchased this DVD/VCR combo and for a few months it worked fine. After this it became a nightmare, first the picture would break up, then it would just stop working and turn itself off. After a couple of days of this, I called for service to Sony. Getting it serviced under warranty was even worse. This is why if you want to buy a DVD/VCR combo I suggest you find another brand that will make itself responsible for it's product.
Good Luck

This unit worked for 6 months only and then it broke. It's a very poor investment and I wouldn't recommend it to anyone.

This is the only Sony product I have ever been disappointed in. I bought it both for the Sony brand name and the VCR+ feature. I wanted to use it mainly to play old tapes and time shift tv shows (and buzz through the ads), and maybe watch the occasional rented dvd. The vcr playback is crummy--through a glass darkly and fuzzily. The picture quality in the one dvd I played was okay but not wonderful. It's not even tall enough to use as a footstool. I can't even throw it away; the trash collectors won't accept electronics. I'm really disappointed with Sony. (Think I'm going to buy another Sony anything real soon?)

This DVD player should not be sold by anyone. This product lasted less than 30 days and I purchased it as a gift for someone else. I also own the SLV - D350 combo which was working at the time I placed the order on this one. It has since broken less than 8 months from the original purchase date and I barely used it.

I would suggest that money spent elsewhere on practically any other manufacturer would be better spent.

The sad part is I love Sony and have a television and digital camera which they manufacture and I love them! Someone needs to get them out of the DVD business and make them stick to the things they know best!

Like many of the others I buy SONY, no need for reviews, I assumed I was buying a quality product. It amazed me to see in several review sites, how the average life cycle is nine months! Well, I bought mine on July 17, 2005 and is not working since January 17, 2006; 6 months exactly. The warranty is good for 90 days and after that I have to pay for both shipping the item and the return and labor, the warranty only covers the parts. My problem? the VHS works; the DVD sound comes and goes. The cost of what SONY wants me to do is almost what I paid for this piece of junk. After I said NO, they offered me a refurbished one for $35!. How many have they gotten back?!! No thank you. It is just sad to see how a good company is riding on its good name and no longer cares what product it offers its FAITHFULL customers. After reading more reviews, DON'T accept the refurbirshed version either, for many people on CNET they have NOT worked!

I had this piece of junk for 93 days and the S-video out plug just died. So I payed $33 to have it "repaired" This means they sent me a refurbed model that didn't work either. It was worse than the one I sent in only about half the buttons on the front of the unit work and it will not play new DVD's all the way through it usually craps out and just freezes and I have to unplug the unit It doesn't look like Sony is going to "repair" the refurb model they sent me either. Buyer Beware of Sony Products and Service

The picture quality may be great, but the remote is very difficult to use because the buttons are tiny and are all alike. Programming is very cumbersome to get through (cannot enter numbers, must scroll), with some really wierd quirks (for instance, it defaults to a 30 minute recording, requiring you to scroll through 30 minutes of timer to tape a typical 1 hour show).

Now, after what appears to be a standard 9 month life expectancy, every DVD I put in the player now results in the message "Error". Actually, the VCR player still works great. I guess now I'm expected to be ghetto and buy a new DVD player and stack it on top of the broken one, so I still have a VCR player! I guess you can't even trust a name that has a proven track record of quality products. I know it will be more trouble than it's worth to try to fix it!

it jammed video tapes right away, including brandnew one's.
After 5 months the dvd stopped working altogether.
I trusted Sony and didn't keep the receipt, too bad.

This is the first Sony product that I've ever owned that I was truely disappointed with. Its DVD player makes a high pitched whirring noise when playing, and stops frequently during chapter changes. Also, if there is the tiniest of scratches or smudge on the DVD, it will skip, stop, or simply not play it. On the bright side, the VCR works perfectly. One other major gripe, if the power shuts off for half of a second, you'll need to reset the time which is a pain in the butt. I'm a Sony fan, but this one is a dud.