Customer Reviews

Sony SPP-930 900 MHz Analog Cordless Phone

5 star:		(0)
4 star:		(1)
3 star:		(0)
2 star:		(3)
1 star:		(1)

 

 

I paid $100 for this phone a year ago and it worked great until now. I'm surprised at Sony but the numbers 1 and 3 no longer work.

Same problem with buttons after ~1yr. Has a great appetite for batteries. Radio Junk batteries seem the worst-approx. 30 da.

This phone worked great for 5 months. Suddenly, when you press the "Talk" button to turn it on, nothing happens. Incoming calls still worked fine. I called Sony customer service. They could not troubleshoot the problem. Since the phone was still under the 1 year warranty, Sony customer service told me to take it to a Sony Service Center, an hour's drive away. When I got to the Service Center, they refused to repair the phone under warranty because I did not still have the original receipt. They offered to fix the phone for $70 (I only paid $60 something for it new!). I asked if they had the information from the "Warrranty Registration Card" I mailed in when I bought the phone, hoping that would provide evidence of when I bought the phone. The service rep told me "I honestly do not know where those cards go to." I learned two things: 1. Save your receipt. and 2. Sony customer and warranty service is severly lacking. I won't buy a Sony phone again.

I bought this exact phone 5 years ago, refurbished. We have used it every day since and have had to buy only 1 replacement battery. The sound and reception quality are very good. After 5 years of everyday use by 2 teenager girls this phone works great.

Bought this product 4 years ago and it worked fine for about two years. First problem: no longer could control the volume, second problem: a "sticky" talk button which slowly changed into the third problem: a "stuck" talk button. Couldn't use the phone after that.