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18JUL Wifi Patch Still Not Solving Problem
on July 20, 2013
I returned this laptop to the Sony store (even after receiving a second/replacement for the first). The major issue remains the wifi connectivity -- despite an 18 July "update" from Sony, there is STILL a problem with the wifi. I have an above average knowledge of computers and I walked through all the basic and advanced troubleshooting steps (and, yes, my router/network works fine, I have other computers connected via 2.4 GHz, 5 GHz, g and n; and, yes, I tried multiple wireless networks around my neighborhood). The problem is, simply, the wifi hardware or firmware in this computer. There are other problems (extremely loud fan, troublesome trackpad) but those can be solved via software/firmware updates (although Sony makes this painful - try clicking your country preference for EACH (of many) updates over a 2 hour period, meaning you can't walk away from the computer as it updates itself -- seriously, Sony, too hard to grab the country preference ONCE from the user?). Bottom line: this computer was released to the consumer before it was ready, and users are paying the price (in wasted time and energy). Sony, like HP, has been added to my "Don't Buy" list for the foreseeable future.