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22 of 23 people found the following review helpful
Color: WhiteVine Customer Review of Free Product( What's this? )
The Sony Vaio SVF1421ACXW is a stylish basic notebook at a good price. The notebook is relatively thin and light, and it has excellent vibrant Sony quality colors on the 14 inch 1600x900 screen. The notebook uses the recently released Intel Pentium 2117U, dual core processor which makes it a great starter notebook, or replacement for someone that does not have high end gaming requirements. It is about twice the speed of the previous basic low end Dell notebook we bought just a few months ago. This notebook will handle any normal web surfing, skyping, video viewing, word processing or other activities an average user would expect to perform.

When the notebook boots up for the very first time, the keyboard back lighting is turned on. When I booted this notebook, because of the bright sunlight from outside, the back lighting made it very hard to read the keys. I easily fixed that by turning off the keyboard back lighting once the machine was set up, and I have turned it back on again. I have noticed that the touchpad seems a bit squishy when moving the mouse cursor, and very sensitive as compared to the touchpad on my other computer, a MacBook. I have to be careful when using the touchpad on this notebook, otherwise, because it is sensitive, it wants to send unwanted mouse clicks. If I could give a 4.5 star, I would due to the touchpad issue; otherwise, the notebook is five star.

The notebook does not have a touch screen, which means that it is harder to run Windows 8 Apps, but that does not bother me because I have no plans to run Windows 8 Apps. When I installed the machine the default setup screens prompted me to create a Login account using my email address and to sign up for the Windows App store. I declined those choices and instead chose to do a custom setup. In the custom setup I declined all the Windows App Store services, and I clicked on a button in the lower right of the screen to create a Local Login account, which is the same type of login as on previous Windows releases.

Personally, I am not a fan of Windows 8, but immediately after I setup the note book, I found the Desktop tile on the Windows 8 start screen, and clicked into it. From there I installed an application called Classic Shell, which gives Windows 8 a start button and also makes the Windows 8 behave very similar to Windows 7. This program hides the Windows 8 tile start screen, brings back the normal windows screen each time the machine boots, and generally makes Windows 8 behave similar to Windows 7.

In summary, if you are looking for a good basic notebook such as a first school notebook or perhaps as a gift to someone who is not a teenage video game playing fanatic, this notebook should definitely be considered. It will not disappoint.
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13 of 15 people found the following review helpful
on November 13, 2013
I owned my new unit for about two months when I noticed a flaw/slice in the metal where the ports are located. I called customer service and was told to bring the VAIO to any UPS store so it could be sent in for repair. I packed the VAIO in its original packaging. As it was so new and in otherwise pristine condition, I was expecting SONY would replace this flawed laptop with a new one. Instead, the VAIO came back with NEW damage in the form of scraped paint, marred finish and scratches. Obviously, it was repaired with a used, damaged piece and no quality control check was done before it was sent back to me. I had to send it back again for fresh repairs to damage that SONY caused. SONY had discarded my original packaging materials and refused to supply a new, replacement box, keyboard guard or foam sleeve. Without the original packaging, I now won't get as high a price when I sell it on E-Bay. I was not given clear instructions from SONY customer service about how to send the unit back other than to take it to any UPS store. I had to initiate all contact with the company regarding this matter. SONY no longer offers superior customer service. You would be wise to select another brand. I wish I had.
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7 of 8 people found the following review helpful
on July 26, 2013
I just received this laptop yesterday, thanks to amazons quick one day shipping! I was debating on if I should pay the extra money for the touchscreen or not. I convinced myself that it was necessary and went ahead and ordered this one... The laptop is great! Very quiet, runs smooth! This version is very basic so it is not the fastest laptop around, but fast enough for students or maybe a stay at home parent like myself who goes to school online. The backlit keyboard is now an important part in my laptop life because it allows me to type at night with ease without having to hunch over to see the keys. Now the real stuff! Windows 8 is absolutely horrible... I hate this system, and I consider myself a little tech savy! The lack of a touchscreen makes it difficult to navigate around those darn tickers, and many times I have found myself stuck in the camera or something with no way out cause there isn't an x button and esc does not work either. So I will probably return this for the added touchscreen. But if you can get past the lack of a touchscreen for windows 8, you will really like this laptop! I think it's a winner well minus windows 8!
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1 of 1 people found the following review helpful
on August 21, 2014
Awful.

Seriously.

What are the 2 of the main aspects of having a laptop?

1) wireless internet access - portability

2) not needing a mouse - portability

I have no complaints about the actual OS or the harddrive or anything about this laptop, but it seems ridiculous that Sony couldn't put out a product that functions properly on the most BASIC levels.

The wireless capability of this thing is godawful. I can't get more than 20 feet away from the router before the signal goes from 5 bars down to 2 or 1 or nothing. It has an annoying habit of losing the signal unexpectedly and cycling through the whole "limited connection," or "unable to connect" thing that elicits more than anyone's fair share of hair ripping and wall punching.

Where the wireless card is not sensitive enough, the touchpad overcompensates. If you swipe your fingers with just a little more pressure than "extremely gently," the cursor will shoot across the screen, get lost, and not come back unless you use the touchscreen to tap it back. If you click on the bottom right corner to try to the dropdown box with the "cut, copy, paste, undo" options, you'll get that dropdown box. Great. If you click ANYWHERE else on the touchpad...you also get that dropdown box. It seems this can only be fixed by restarting the system. Awesome.

If you're willing to get USB wireless network adaptor and a wireless mouse to get past these two major flaws, the laptop is great.

Otherwise, if you want to pay 700 dollars for something that doesn't need modifying, STAY AWAY!!!!!!
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3 of 4 people found the following review helpful
on September 20, 2013
Color: WhiteVine Customer Review of Free Product( What's this? )
I've been quite happy with the Sony VAIO for my basic computer needs when I don't want to be stuck at a desk top. The initial set up was just as easy as any other computer I've ever done. The battery life allows for approximately four hours of use from my experience. The screen resolution is good for the regular internet email and browsing, and the simple processing type work I do on it.

The laptop is a nice size and not bulky. It is fairly thin with rounded edges and fits easily into bags, backpacks and carryon luggage. It is also quite light and easy to carry around. It's noticeably lighter than my Dell Latitude.

There are just a couple of things I don't like about it. One is the touch pad. It seems cheap. It just feels like it's not good quality while I'm using it. The main complaint I have though doesn't specifically have to do with the computer. The operating system the VAIO comes with is Windows 8. This is my first time using it and the only computer on which I run Windows 8. I don't like it so far, but I am getting used to it. Most likely though, in a few months I'll be just as comfortable as I have been with previous versions of Windows.

Overall, this computer does what I need it do and performs well.
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1 of 1 people found the following review helpful
on February 22, 2014
The battery in the unit I purchased only lasts less than 4 hours. It can only charge up to 80% of capacity. Other than this, I am satisfied with its operation.
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1 of 1 people found the following review helpful
on December 27, 2013
Overall, the device does alright. It doesn't seem as sturdy as the previous Vaio I had, and I am not liking Windows 8 at all. When I first received the laptop, one of the keys had somehow fallen off. I was able to contact customer service and rather then send it in, they sent over a technician and had it fixed within a week.

The major problem I have is how bad the wi-fi card is. I can search browsers (as long as I keep less then five tabs open) and talk on skype just fine, but even the most basic online games cause the card to malfunction. I'm not even talking about "high-def" MMOs or first person shooters that would put some pressure on the poor guy, I'm referring to games such as League of Legends or a 32-bit sprite game that the total install file for is less then 50 megabytes. I can be within five feet of the router and it malfunctions. It doesn't disconnect or anything, it just stops working and crashes the game. I have to manually disconnect and reconnect the card, then wait for it to connect.

It does do this when I am watching movies or working on google docs as well, which is the biggest pain in the ass of them all because I use that for work, and I know it's not my router either because I've tried it at several locations and all have the same issue. I needed a cheap laptop that could run certain programs, and the only thing holding it back is the wi-fi card. So that's a major disappointment.
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1 of 1 people found the following review helpful
on September 17, 2013
The WiFi only has one or two bars at most even when my other laptops are able to connect with full service. I called support and they were unable to resolve the issue even after downloading the new WLAN driviers. I just decided to return this to Amazon.
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on February 11, 2015
I received this VAIO nearly a year ago and am less than pleased with it. It has never worked right and no one can convince me it doesn't have anything to do with the operating system as I have owned VAIOs in the past that have worked perfectly with different windows OS. I've called VAIO support directly multiple times and am beginning to get the feeling they're just delaying until my warranty runs out.
A list of some of the problems I have encountered are the spooling keeps screwing up for the WiFi printer. I even thought it was my old printer after purchasing this computer as it was 7 years old, but apparently it was not so I purchased a new printer for no reason. The mouse freezes frequently and prolonged. Sometimes it comes back, but other times I have to reset the computer before it comes back up. It keeps disconnecting from the internet, I know this as my other mobile devices still work and Verizon even ran a test on the line proving it was working. Internet explorer crashes frequently. The computer shuts off without warning. It updates nearly daily, and this would not be a problem if the updates actually fixed the problem. At one point Sony informed me to restore the system which I did and it sat for 3 days doing this but at one point during this it stopped and had to run Automatic Repair. Which not only didn't work I could no longer do anything except completely wipe the computer clean. And there are many other issues.
I've been advised by Sony to run the recovery which I did and it did not work. They also advised to not change the OS as this would void the warranty and if it weren't the OS causing the problem I could no longer run the recovery. Now VAIO has finally approved me to go to Best Buy for the repairs, which according to the letter I have to pay for...AWESOME, THANK YOU SONY! However if this doesn't work I'll probably be beyond my "warranty" period, which covers what again? Thank you for nothing Sony and thank you for not caring to help or even provide basic human empathy to my situation at all Direct V. I will not be a returning customer for either.
Not that you care as you oviously have built into both your company's business plans room for customers with valid complaints and an "I don't give a ____ attitude."
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on August 3, 2014
I got this computer as a gift from friends. Basically this is computer for your work and network needs - not for gaming. To me it was a great choice since I already have workhorse for entertainment. Anyway, using this computer with Windows 8 was a breeze. The Intel Pentium dual-core processor is powerful enough to deal with any task you throw into it.

The 500Gb hard drive is not a lot... But external drives are so small, versatile and cheap that I would hardly point this as a weakness. You know you will use a large hard drive anyway.

The Rapid Wake technology is great because it allows me to hardly turn off the computer. The web camera is one of the best I have seen so far. It works amazingly well in low light. I also loved the illuminated keys, since I like to work in the dark. They have just the right level of light.

All things considering, this is a fine computer at this price level.

RECOMMENDED!
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