Sony VAIO VGN-NS140E/S 15.4-Inch Laptop (2.0 GHz Intel Core 2 Duo T5800 Processor, 3 GB RAM, 250 GB Hard Drive, Vista Premium) Silver

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Product Details

• Product Dimensions: 16.7 x 5.5 x 13.4 inches ; 9.9 pounds
• Shipping Weight: 8.8 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B001F50SIS
• Item model number: VGN-NS140E/S
• Average Customer Review: 1.0 out of 5 stars See all reviews (1 customer review)
• Amazon.com Sales Rank: #1,789 in Computers & PC Hardware (See Bestsellers in Computers & PC Hardware)
• Date first available at Amazon.com: September 12, 2008

Product Description

Product Description
The 15.4-Inch VAIO NS notebook exemplifies contemporary style in an easy-to-handle mobile PC. Boasting an aesthetic yet functional design, it will turn heads with its unpretentious charm. Enjoy superior performance with an Intel Core 2 Duo processor. Video chat with friends and family with the built-in webcam. And get things done with loads of RAM and ample storage. With its good looks and tools like these, the VAIO NS is a great PC for all your day-to-day computing endeavors.

Customer Reviews

Most Helpful Customer Reviews

12 of 18 people found the following review helpful:

1.0 out of 5 stars Very disappointed in Sony, November 4, 2008

By	J. charles Lewis "Disappointed in Sony" - See all my reviews (REAL NAME)

Before I make these comments, let me just say that I have been a satisfied Sony customer for years but this time they really let me down.

I ordered a Sony VGN- N140E as a second laptop for the house from Sony Style following a succesful experience with a Sony Vaio in the past. Unfortunately, the machine was defective upon arrival with what appeared to be a bad contact in the power circuit which mean't that the machine would not turn on.

So I contacted Sony support but their troubleshooting did not solve the problem. Then I contacted Sony Style Customer Relations. It only took me four (4) calls to get the right person. Their solution was to send the machine for repair. I politely pointed out that, had I wanted a refurbished machine, I would have purchsed one cheaper than the brand-new machine I had just received. My solution ... I like Sony equipment so why not just replace it with one that works? Sadly, that is not Sony policy. However, you can return it, wait to be reimbursed and then buy a new one. What they did not say was that I would have to fight them for another week to get them to pay for the return shipping. So, ten days later and about ten phone calls later, I can send the machine back to them (we will see if they try to mess me around after they receive it).

I am so disappointed in Sony customer service that I have decided not to buy another Vaio and I will certainly think twice about buying any Sony equipment. I will certainly never buy anything from Sony Style again as the returns process is pro-Sony but anti-customer.

I'm afraid that, with Sony, it is "caveat emptor" .... "buyer beware".