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Most Helpful Customer Reviews
9 of 9 people found the following review helpful:
1.0 out of 5 stars
Not a good product,
By
Amazon Verified Purchase(What's this?)
This review is from: South Shore Furniture Step One Collection Queen Platform Bed, Chocolate (Baby Product)
I order my Platform bed in chocolate but when I received it it was in black and one piece of the wood was in chocolate, also the screw holes did not fit with the other holes, all and all I will never buy from this company again, I'm very disappointed!!!!
8 of 8 people found the following review helpful:
1.0 out of 5 stars
Misfit pieces,
By
Amazon Verified Purchase(What's this?)
This review is from: South Shore Furniture Step One Collection Queen Platform Bed, Chocolate (Baby Product)
Upon unpacking the box and beginning assembly I noticed that one of the pieces was manufactured incorrectly and the bed would not assemble correctly. I called the company and they said they would send me a replacement piece. It should arrive in 5-7 days. That was the week before Easter and I have yet to receive it and it is now the second week of May. I am in process of recalling the company.
42 of 55 people found the following review helpful:
1.0 out of 5 stars
returned it,
By tiff "mad scientist girl" (Boston, MA) - See all my reviews
This review is from: South Shore Furniture Step One Collection Queen Platform Bed, Chocolate (Baby Product)
this bed frame is extremely heavy. therefore, UPS broke the bed frame during shipment. plus the UPS guy was pushing it around and dropping it when he brought it to my building. as a result, one of the side pieces snapped in half during shipment. unless you have a strong person willing to help you unpack this bed and also you can avoid stairs, I recommend you to NOT get this bed. it was a real hassle to return it. it was a big pain to order, have it delivered, and then open the package only to realize it was broken.
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