Customer Reviews

South Shore Furniture Squared Collection Computer Center, Royal Cherry

5 star:		(5)
4 star:		(8)
3 star:		(2)
2 star:		(1)
1 star:		(2)

 

 

Let's start with the bad and get that out of the way...
1. There were areas that needed structure support because the screws were not enough
2. Where the desk joins, metal brackets were used on the inside to ensure there is ample support.
3. For the base, some areas that required screws needed more support as there was not enough or the screws did not work. That was fixed by an extra screw here or there.
4. Lastly, when it came to one of the drawers a roller was missing so I had to order one from the manufacture rather than hunt around town. Luckily, they are very quick at sending things so I hope to be seeing it very soon.

Now for the good...

1. The desk is huge! There is more room on the top part of the desk then I ever could of visualized.
2. The keyboard area fits a keyboard, a mouse, and a decent size mouse pad. I will eventually get a keyboard pad as that will fit on it for my wrist support.
3. The drawers are huge! I was amazed at the amount of space that is in the file section and the other drawer.
4. I had to look twice at the deepness on the other two sections because that is a lot and it fits office documents and the the second shelf (the pull out) has a small stack of writing paper which I can remove or just leave there.
5. I currently have the top part open and will most likely leave it as is.
6. I set up all of my speakers so they are in four corners. One on the upper part of the desk, one on the lower part near my monitor, and the other two are on the very top of the hutch.
7. As for the hutch, WOW! That's all I can say regarding it. I'm still in awe with the space that is open for storage.
8. The cubby storage with the door is really convenient then the cd storage is great. I like the cubby next to it as I have my favorite books and a few personal items for show.
9. The first short cubby has tissues and my cell phone which is very convenient.
10.The cubby next to it has three candles for decor.
11.The long cubby at the top is for my doctorate legal pads that I'm constantly grabbing. Oh, in the corner of the desk before it raises to the higher level, I have been keeping my doctorate books that are being used for the term and it works well as I can stand them up without needing a bookend.
12. It fits my desktop tower no problem since I need to stand it up. I can close it and you wouldn't know.

Do I like the desk? Yes. Is it perfect? No, what is? Lovely color and finish. I found that it was being abraded away on the keyboard by the optical mouse I was using in less than a week. I got a mouse pad as well as one of those huge calendars to lay on the desk as a place to do anything that might rough it up. Some tiny chips out of the sides of some of the pieces. Not too bad but noticeable after assembly til I used a rub in stain of the same color on them and after ten min, rubbed it off well. You can't see them any more. I think I will keep that bottle with a few q tips and cotton balls in the upper left cupboard.

Huge desk space, designed for a left hander. You may want to make a few hole and get some grommets at the hardware store so you can create a bit more airflow around the computer in its cubby. It needs one in the desk surface too so you can run cords through more discreetly.

There are 3 big screws that hold the top on the bottom. This is enough for a desk that goes nowhere without removing the hutch first. It is a bit tippy if you are moving the desk as one unit. The instructions have you doing things like inserting all of the hardware in one step even if you set some aside then and use them later. It is a good idea to do it their way because missing one peg and noticing after you have put something else together that needs a peg to keep it stable is a pain. You have to undo a lot of things and insert it after the fact. I did this. :) They do have a reason for the order instructions are in. Pictures are not all that great in the instructions but figure-outable. They mean what they say when it tells you it's a two man job.

Drawers are roomy though the hardware for hanging files was so rinky I decided to use my old file cabinet instead. The screws for attaching the slides on the drawers are just a bit big on the top so at least on mine, one drawer was either sticking mid slide or not closing. Reefing on the screw to get it in that last little bit helped some. I am not planning on removing them so am just going to grind them down flatter and that should solve the problem.

I tossed the CD/DVD holders. It is a nice cubbyhole for keeping stuff in and the holders waste that space. I am either going to darken the holes for screwing them in or find some kind of ornament on a pin that fits in the holes so it looks good. Loads of vertical storage and good space for a printer. I have a graphics tablet I use and have laid it on a square of felt so when I slide it over it wont scratch the desk. If this desk has an issue under warranty you can always replace the desktop or keyboard drawer I suppose. They sent me a piece of the hinge hardware that I mangled accidently to replace it for free.

It definitely classes up the place. Ergonomically, it works well for me. I was torn between the two colors and picked the darker one. It shows dust more, but accidental marker marks less. The interior of the drawers was in the light shade. Nothing visible though is. I would get it again even with its flaws. None of them are irredeemable and for the price, it is a great deal.

The 2 boxes arrived but becuase they were so heavy UPS would not carry them up the steps. I had to wait for family members to bring them upstairs.
Putting the pieces together was very difficult and the instructions were not clear. Two people were needed to assemble. They did it in separate rooms and when they got together they realized that the hutch was one color and the desk was another color.
I am extremely unhappy but have no idea how to take it apart to return it.

This was complicated to assemble, but the instructions were good and all the parts were there. It was a bonding experience between me and my daughter to assemble it. It arrived in two incredibly heavy boxes. One corner of one box was destroyed with the result that one corner of the main desk surface was slightly damaged. We decided to ignore that and I don't even notice it now when I look at the completed desk. The materials are very nice. The laminated surfaces seem very durable. I left out the silly CD rack to use the space to store a few more binders instead. The biggest problem was easily solved: The distance between the computer storage on the left and the usual location of a mouse on the right was too long for any mouse cords I had, so I had to switch to a wireless one. Lefty mouse users will have no problem. Also, I wish the computer door was vented. Even with the large opening in the back my computer gets pretty hot in there. The best thing about this desk was Amazon's price. It's really a great value.

The product is beautiful. Although to assemble it was simply a pain. It took us over 8hrs with breaks. When we ordered the product came in two boxes. I thought that one box would have the hutch assembly information and the other for the desk but i was wrong everything was just simply mixed up and yes do remember that you have lots of space where you are going to assemble. Some of the manual instructions were difficult and confusing but most of it was ok. Any way the end product is cool but the process to get to that is a little painful. Enjoy ur product.

On the plus side, it was the perfect size for our location and the color works out nicely. Also, the pieces were labeled well.

Now, for the negatives: (1) instructions were hard to follow and not in logical order; (2) Sharp edges in the corners -- and I'm talking RAZOR sharp, "cut-your-skin-SHARP" edges; (3) the unfinished portions are so ROUGH, even though you're not supposed to see (or feel) them, you CAN at the bottom front of the desk -- it's like REALLY rough sawdust/particle board; and (4) the doors are not "adjustable" so if the holes are drilled wrong (and they were), the doors won't close properly . . .

I don't think I would buy from this company again unless they can convince me that they have made some significant improvements.

We bought 2 of these desks for both our kids, in the maple color. It is one of the best desks we have seen, in terms of size, price and funtionality. There are a lot of compartments and is really easy to organize everything. It can fit a 24" computer monitor and still have a lot of room to write on. It was hard finding a desk with a depth about 30", until this one. There is a lot of room to put all the kids papers and books and still have room to write. Since we knew that there were a lot of pieces to put this together, we hired a professional, a company called Reliant Assembly, based in Maryland. They put together our playset and are very efficient and reasonable in price, and put both desks together within 4 hours! The desks are very sturdy and we are very pleased with them. Would definitely recommend these to anyone!

Great desk for a very good price. Took my son a while to put it together, but was worth it at the end. Needed a desk with lots of storage and it provides that. Had some problems with the file drawer and experienced great customer service by Amazon(even though they had to send a replacement desk just to get 1 piece replaced). Altogether very happy with my purchase!

I ordered the Royal Cherry, but the Sweet Maple was delivered. Would have been a dissapointment, but my daughter decided she liked the Sweet Maple better anyway, so we kept it. It would sure seem difficult to send this product back, as it came in 2 big boxes.

It also came slightly damaged (the bottom door was scratched and the CD holders were all broken), so I have written the manufacturer and will see if I get replacement parts.

It took about 4 hours to put together. The instructions were clear and there was only 1 place that was incorrect (the gliders on pieces S - S3 are attched with additional screws but this is not shown).

Other than that, the desk is pretty nice. Nice and big with plenty of desk space. Didn't put the backing on the bottom part of the desk, so plenty of openings for wires. The space for the PC tower is plenty big. The bigger bottom drawer comes with hanging file folder hardware, which is nice. For the money, it's a good purchase.


Update: I wrote the manufacturer and they responded the next morning. there will be no problem getting the replacement parts and since I purchased from amazon, they will send priority.
Note: There is a 9 digit number on the front of the instructions (it looks like **XXXXXXXXX). The manufacturer asked for that number and said that number is needed for the 5 year warranty, so don't throw away the assembly instructions.

Desk was very well built, very sturdy. Large piece. Well worth the price. Fast & free shipping was GREAT!! Although it takes a lot of time and patience to assemble it is well worth it.. Best desk I have ever owned!!