Customer Reviews


24 Reviews
5 star:
 (6)
4 star:
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3 star:    (0)
2 star:
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1 star:
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9 of 9 people found the following review helpful:
4.0 out of 5 stars very good value
This telephone has been a delight in the three months that I have owned it. It sits on my computer desk, alerts me to the identity of my incoming calls, takes up a minimum of space and has proven faultless in its operation and setup. For the price it was a steal.
Published on February 11, 2000 by Trevor J. Hall

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17 of 17 people found the following review helpful:
2.0 out of 5 stars Don't buy this phone!
I bought this Southwestern Bell caller ID phone solely because I wanted something inexpensive and small for my desk. What a mistake! Every time I get a call, I have to lift the entire unit close to my face to see the caller ID. Sometimes when I pick up the handset to make a call, I don't get a dial tone until I click on the cut-off button.

It looks nice, but feels...

Published on December 2, 2003 by Debbie Lee Wesselmann


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17 of 17 people found the following review helpful:
2.0 out of 5 stars Don't buy this phone!, December 2, 2003
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
I bought this Southwestern Bell caller ID phone solely because I wanted something inexpensive and small for my desk. What a mistake! Every time I get a call, I have to lift the entire unit close to my face to see the caller ID. Sometimes when I pick up the handset to make a call, I don't get a dial tone until I click on the cut-off button.

It looks nice, but feels cheap. Even for the slight cost, this phone is not worth the money. Although it stores a sizeable list of incoming calls, erasing the list takes a fair amount of time if you've built up more than a few calls.

Buy yourself a more expensive phone. This one isn't worth the effort of ordering.

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25 of 28 people found the following review helpful:
1.0 out of 5 stars Whoops! Not again! Get ready to hang-up on someone!, January 6, 2000
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
I purchased a sleekline telephone about a year ago. There is a design flaw in that the Flash button is actually a bar that is located near the mouth piece. The location of this bar makes it easy to mistakenly press it with one's chin or cheek. I've cut off countless phone conversations due to this fact. Aside from cutting off one's conversation, the rest of the phone works well.
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9 of 9 people found the following review helpful:
4.0 out of 5 stars very good value, February 11, 2000
By 
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
This telephone has been a delight in the three months that I have owned it. It sits on my computer desk, alerts me to the identity of my incoming calls, takes up a minimum of space and has proven faultless in its operation and setup. For the price it was a steal.
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8 of 8 people found the following review helpful:
2.0 out of 5 stars Not recommended, October 23, 2003
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
Pro: Cheap ... it works ... so far.
Con: Sound quality is bad, noisy, and low (turning it
higher amplifies everything: noise, echos, etc).
When you talk into the mouth piece you
hear your own voice in the ear piece. So if
you and the other end speak at the same time,
you can hardly hear them (lot of "sorry what?").
None of my existing phones does this.
This thing is cheap, feels cheap, Smells cheap
(bad plastic smell). LCD is not backlight, and is
hard to read. Batteries Not included (3AA).

*Sigh* hopefully someday China will make better products.

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6 of 6 people found the following review helpful:
1.0 out of 5 stars Disappointed, March 3, 2004
By A Customer
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
I was very disappointed in this phone because it only lasted 4 months before it started making loud noises during conversations. I was surprised that Southwestern Bell would tolerate such defects in their workmanship.
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6 of 6 people found the following review helpful:
1.0 out of 5 stars Not Good, December 18, 2003
By 
M. HILTON (Schenectady, NY United States) - See all my reviews
(VINE VOICE)    (REAL NAME)   
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
I purchased three of these phones when I added caller ID to my service. I was disappointed when I started to notice a clicking/humming sound on all three phones. I moved phones around
to no avail. My 1 Radio Shack and GE phone were fine. I took the phones to a friends house, plugged them in and got the same problem. I contacted the manufaturer, who of course, told me they had no complaints? Additionally, the caller ID box is too small and angled in the wrong place. You need to mount the phone about 7 feet up in order to see the screen. The only thing I liked about it was the back-lit dial and event though it had alot of humming/clicking the volume was good. I returned all 3 phones, which I purchased at 3 different locations over a 2 week period. All the lot numbers were different, so I don't suspect it was a batch problem. Back to the drawing board on this one SW!!! Now I have to find a phone that works better. The AT&T 240 is suppose to be a better buy, we shall see :)
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5 of 5 people found the following review helpful:
5.0 out of 5 stars Good Phone, March 17, 2000
By A Customer
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
This is a good phone, especially for the low price. The caller ID works great and the keypad lights up and has a wide variety of functional buttons including a large flash button for those of us with larger digits; no more mashing the keypad. Buy this phone.
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3 of 3 people found the following review helpful:
2.0 out of 5 stars Take mine, please, September 23, 2003
By 
"chill21" (Baltimore, Maryland United States) - See all my reviews
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
I bought two phones, this one and the ATT 240. The only thing good about this phone is it works; however, the sound is bad, and the caller ID hard to read. The ATT 240 works much better, period.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars "Old reliable", October 9, 2002
By 
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
I like this phone for one reason -- it's simple. Like me, If you don't need a lot bells and whistles in a telephone (most of which don't get used anyway), then this the phone for you. The price is not bad either.
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2 of 2 people found the following review helpful:
2.0 out of 5 stars Would not recommend it., January 27, 2006
This review is from: Southwestern Bell FM2552 Trimline Corded Phone with Caller ID and Wall Mount (White) (Office Product)
Iwall mounted it (had a hard time winding the "hard wired" cord). In that position it is impossible to read Caller ID. That feature (?) is useless. Ring & sound OK. I think I am going to look for a better phone and move this one to the basement or garage
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