Customer Reviews

Southwestern Bell GH4050MS 2.4 GHz DSS Expandable Cordless Phone with Answering System and Caller ID (Metallic Silver/Black)

5 star:		(0)
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3 star:		(1)
2 star:		(4)
1 star:		(1)

 

 

My wife and I bought this setup in hopes of having more phones located throughout the house. That part worked out well. After approx. 3 months the caller id screens, which also displays the menu, quit displaying anything. Phones still work, you just can't see the number you are dialing, no big deal had to do this for so many years before. The volume must be constantly adjusted, it appears they have a feature built in to go to midrange volume everytime you answer the phone, not a bad idea, but as someone with a slight hearing problem it is quite annoying to have to increase the volume everytime I talk to someone. I tend to use my cell phone for local calls instead of the home phone now.

We purchased 2 sets of these and the caller ID screens have gone out on 3 out of 4 units after 6 months. The sound quality on 1 is distant and faded, and on another it has a severe echo. Disappointed with the life and quality of the product for the money spent.

My husband & I bought this phone for the gHz and DSS technology. When we installed it, for the few couple weeks when we got a phone call, there was an echo sound. That ultimately went away, but recently there is a "beep" that occurs on the other side of the line. It sounds like I pushed one of the digits, but the person on the other side of the line hears the beep. On my side of the line, it sounds like the other person's call waiting beeped. I've called Southwestern Bell twice and have followed the instructions, to no avail. They want me to mail it in to be fixed. Such a hassle for an expensive phone.

We bought this phone to go with our VoIP system. Like the other reviews, there is a beep on the other end and severe echo. I can't even stand calling home to talk to the family because I hear myself over and over. echo echo echo. If I wanted echo, I would go to echo canyon.

Almost since the beginning this phone would beep ocassionally during a call, to the person I was calling, and just sort of go quiet on my end. I called Southwestern Bell and they were not helpful, except to say to send it in. Which I refused to do. From other reviews, it seems this is a defect of the phone. The screen also went blank after a year or so, like other reviewers have mentioned. I just got phone service that includes Caller ID and can't even see the number. I am now shopping for a new phone.

I've had this phone system for just over 1 year (just out of warranty, naturally). It worked pretty well, with good sound and range. The answering machine was above average and had good features. Handset only holds 30 phone numbers in memory - which is very limiting for me. Now, for the really bad news --- A few weeks ago, I noticed the LCD screen characters on one of the handsets was starting to disappear. A few days later the other handset started doing the same. Now, just a few weeks later, both LCD screens are totally illegible. I have not dropped or misused these phones, so what's up SWBell? I won't be buying another Bell phone after this experience.