111 of 120 people found the following review helpful:
1.0 out of 5 stars
extremely disappointed-- but scroll down to find more, February 17, 2006
This review is from: Soymilk Maker - SoyQuick Automatic Soy Milk Maker SDZ-4
February 17 2006
I did some research online and read people's review then decided to buy this soy milk machine. I know all the time that soy is very good to people's health especially for women so I had great expectation that this thing would work out. I ordered online from their own website and got it after 1 week. It was much bigger that I had imagined. Back in China, my mom used to use a handy soymaker. Anyway, I used it 3 times and it was good. Just that the soymilk didn't taste as fully cooked. Also washing the machine is a bit complicated since the head (where the electric parts are)is undetachable from the grinding part. So you need to hold the heavy head when washing the grinding part. You need to be very careful not to splash water onto the head. It's a bit tricky.
At the 4th usage, it only heated up without grinding at all so we pretty much harvest whole boiled beans. I called the company to fix it but they said I have to pay the mailing. Even though I found online that they have a retailer in my city but they insisted that I mail it back. Also if I still decide to return it later after fixing it, the 30 day warranty won't be extended. It still starts from the date of purchase, not from the date after you fix it. So I decided to return it for refund anyway. I paid $20+ for the mailing.
Another thing I found out about the manual is that, there is inconsitency among different language versions. One version says "push the grind button 3 times", the other versions says "push the grind button 4 times". I don't know which one to follow.
It's quite a lesson to learn. Well, I'll have to look for my soy machine again. I didn't the machine from Amazon so I wouldn't know if the experience would be different if I did.
March 21, 2006
This is a follow up of my previous review for this soymilk maker. I returned the machine and wrote the review here in February. The supervisor of the customer service called me after he saw the online review. He said according to their policy, in case the machine is broken, they should pay for the shipping. The lady who handled my case has worked there for 1+ year but was oblivious of this policy. He also offered to give me a completely new machine with 2 year warranty as a compliment. Well, I tried the new machine out and it is working good. Now I've got the refund for the previous machine as well as the $20 shipping. I guess I should give them a second chance of proving themselves.
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38 of 39 people found the following review helpful:
5.0 out of 5 stars
Easy to use/good results, July 6, 2005
This review is from: Soymilk Maker - SoyQuick Automatic Soy Milk Maker SDZ-4
I have made many, many batches of soy milk with this machine and had no problems. I have made tofu as well with excellent results. It has more than paid already because we drink a good amount of soy milk. The milk is not quite the same as "silk" because I don't sweeten mine at all, but I have gotten used to it. The machine comes with suggestions for adding sweeteners and other flavors as well.
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39 of 41 people found the following review helpful:
5.0 out of 5 stars
Sturdy and easy..., November 16, 2005
This review is from: Soymilk Maker - SoyQuick Automatic Soy Milk Maker SDZ-4
I use this at least 4x per week and it makes consistently great soymilk with ease. Not too hard to clean, and mine came with a tofu press, tofu coagulator, sample soybeans and instructions. It's heavy, durable and looks like it will stand up to hard use over a period of years.
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