Top critical review
74 people found this helpful
The biggest piece of crap since actual crap (except actual crap is better because it's free).
on June 22, 2010
I bought this mounting bracket to install my Huffy backboard. The backboard company, Huffy, recommended the installation bracket. No big shock since they are both the same company (which I found out later). Anyhow, right away I could tell this wasn't going to be easy or fun. The holes in the mounting bracket were drilled wrong so I had to re-drill new holes, through metal (yay), just to put the bracket together. But then I discover, after drilling the holes, that the assembly requires 14 of a particular nut/bolt/washer set, and the package only comes with twelve. When you read the parts manifest it even says it comes with 12. But when you put it together, it instructs you to use 14, and shows 14 in the diagrams. Nice.
Okay, moving on. When you get to page 13 of the instruction manual and you are realizing that they've (The Chinese) screwed you out of the essential tools and parts which render this mounting bracket obsolete, you discover a little note on the bottom of the page which states: The hardware required to mount this bracket to the wall is NOT included. What? What did I buy then? Where's the hardware set for the hardware? How is this universal?! You mean to tell me that you can assemble the whole thing (if you're a freaking mechanical engineer, that is), only to discover that you have to prop the thing against the wall because you can't hang it on the wall of the garage?! And then, the whole time you're trying not to lose your mind, you have your kids there saying over and over again in some nightmare of a litany, "Dad, when will it be ready? Dad, when will it be ready?"
So what do you do? You call customer service and guess what? An answering machine. Always an answering machine. They NEVER answer the phone. Evidently they screen their calls. So by the time you've called them three times, and they can tell you're a bit peeved, forget about getting a call back. Never gonna happen, chap.
My advice. Go to the Salvation Army, buy some rusty old rim, and screw that hoop directly to the wall. That way, at least, the only screwing that will have been done is by you, and not to you.