Customer Reviews

Spartan Sports 14' Enclosure

5 star:		(4)
4 star:		(1)
3 star:		(2)
2 star:		(0)
1 star:		(2)

 

 

We had a bit of trouble. Setting it up we discovered we were missing a 'leg' the box came badly damaged and the bottom was duct taped to hell. Called Fogdog and they said they didn't have any replacement parts? what the??? here we were with an expensive trampoline and no leg. The trampoline is built like a tank. Fogdog customer service said I had to take it apart? It was laughable. I told him the only way that was going to happen was if he shipped 3 men here to take it down and get it into the box itself.
Also, when the box came it showed a picture of the trampoline on the outside of the box, with the net. We assumed it was the whole set. We opened it up and there was only the trampoline. called Fogdog and they were as perplexed as we were. So waited another week for the net to arrive.

As I mentioned the box was destroyed upon delivery.
We left the trampoline in pieces on the lawn. Kids were upset. Fogdog suggested that I call Spartain Sports directly, I did so and they were so wonderful and apologetic. Said no problem..will take care of it. Strange but they couldn't ship the one leg itself but had to ship another entire trampoline. I felt bad as the shipping was expensive (for them). You'd think that sending a leg would be a whole lot cheaper than the whole thing.
I have to call them back so they can send me a prepaid shipping label and arrange UPS to come and pick it up at my home.
Next time I will certainly cut out the middle man and order directly from Spartan Sports. Fantastic customer service!
getting back to the quality of the trampoline...superior in every way. I've got a pre teen and a teenager. Said only a certain amount of weight but 2 teens can jump on it with no loss of springiness.
built like a tank. The mesh net is outside the trampoline itself so there is no loss of space..you get the total 14ft to jump on. I've seen some nets situated inside the protective spring cover which significantly cuts down the jumping space. I ordered a 14ft trampoline you will get 14ft of jumping space.
My husband set the thing up by himself along with a 12 and 14 year old.

I ordered what I thought was a trampoline and enclusure, only to find out this is just the enclosure. The picture is very misleading! Although the description says enclosure, when I look to the reviews, they all describe a trampoline. This item should be adjusted to ensure no one else makes the same mistake. I will surely be returning this item, and not ordering from this seller.

I had to give the item a rating inorder to do this review but I never received it. This trampoline was shipped promptly but was either poorly packaged or mishandled. UPS brought 1 of 2 boxes but it was split open. UPS would not even deliver the other box because it had split opened and parts had fallen out. I requested that the items be replaced but FogDog would only refund the cost of the item NOT the shipping charges and does not do replacements. So I am out over $50 for an item I never received.

I like the enclosure part but when i reallized that i bought just the enclosure i called to order the trampoline and they would not work with me on the price for the combo. The trampolines bumper will not stay on. The kids jump and it slips off.

We have had this product for several months and am very happy with it. I am just under 200 pounds - it handles me + 3 kids at the same time. The trampoline is a great way for the kids to let out energy. We are very happy with the tight fit of the restraining walls to the trampoline - it seems very safe. All the parts for the trampoline arrived fine in our case.

Received it fast and loved it at first. However, this is our second year with it and we are stringing it up with yarn. Would have liked a little more durability especially in the zipper area. However- it has kept many from falling off.

This is the first enclosure we've had and its great! thank you, makes me feel better for my kids! =D

It wasnt hard to assemble. I was able to do it myself. The matterial feels durable. The only sugesetion I would say is to make wure of how many feet your trampoline has. I have to modify mine a little because my trampoline has more legs.

The trampoline was purchased as a birthday present for my 9 year old twin boys. The price was great. Shipping was cheaper on amazon than anywhere else. Everything came in good condition. It very easy enough to put together but did take time. I have been extremely pleased with the quality and hope it lasts for some time. I have 5 children, ages 14 to 3. Everyone loves the trampoline. I would highly recommend it to anyone.