Speaking Your Mind in 101 Difficult Situations [Paperback]

Don Gabor (Author)

Book Description

Publication Date: April 4, 1994 | ISBN-10: 0671795058 | ISBN-13: 978-0671795054

The author of How to Start a Conversation and Make Friends outlines a step-by-step strategy that shows readers how to get their points across effectively but tactfully, emphaszing confidence-building skills such as listening, assertiveness, and staying calm.

Editorial Reviews

From Booklist

Gabor has composed books, audios, and a video on initiating conversations, talking with loved ones, and making new friends. Now he addresses 101 trying situations and delivers specific responses for the timid and the taciturn. His scenarios range from asking for a raise to canceling the wedding. The speaker's perspectives range from that of employee to supervisor, co-worker to co-worker, spouse to parent. Plenty of general advice on communication fills the early section; but readers will probably go straight to their current problem for specifics. A desk reference "Dear Abby." Denise Perry Donavin

About the Author

Don Gabor is a communications trainer, founder of Conversation Arts Media, and the author of seven self-help books. A former media spokesperson for Sprint, Frito-Lay, and Grand Marnier, Gabor trains executives, managers, and staff on how to work more effectively with coworkers and clients. A frequent media guest, he has been featured more than a thousand times in print and on radio and TV, including 60 Minutes with Andy Rooney. Gabor has been a member of the National Speakers Association since 1991 and lives in Brooklyn, New York.

Product Details

• Paperback: 240 pages
• Publisher: Fireside (April 4, 1994)
• Language: English
• ISBN-10: 0671795058
• ISBN-13: 978-0671795054
• Product Dimensions: 8.5 x 5.5 x 0.4 inches
• Shipping Weight: 8.8 ounces
• Average Customer Review: 4.4 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #1,741,281 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

2.0 out of 5 stars So-so, November 26, 2011

By 

Donald F. Lessnau (Redford, MI) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Speaking Your Mind in 101 Difficult Situations (Paperback)

While there were some helpful and interesting techniques sprinkled throughout the book, a lot
of the so-called non-confrontational ploys sounded like empty appeasements to folks who wouldn't
be interested or willing to hear another side.
I think Gabor got a little side-tracked and his "assertive" techniques lacked some aggressive boundary setting
principles. A lot of his assertive techniques amounted to little more than insincere and disingenuous
flattery to try and soften up the difficult person. And a real tough customer will see right through
that garbage immediately and chew you up before you get started.
Much better to stress stating personal opinions and boundaries rather than tossing up fluffy, phony
compliments that you both know you even remotely mean in the futile hope the other guy will somehow all of a sudden decide to be someone he's not and consider your feelings or ideas. Pretty naive.
Not bad but not exceptional.

5.0 out of 5 stars Important book for building self-respect and self-esteem, October 31, 2011

By 

Bonnie Low-Kramen - See all my reviews

This review is from: Speaking Your Mind in 101 Difficult Situations (Paperback)

A psychologist friend gave me this book as a tool for the class I am teaching for Personal Assistants. Finding the right words to say and then the courage to say them is a very difficult task for so many people, especially women. This book provides those real-life, non-inflammatory words in a well organized format. I think the book is extremely useful and important for anyone dealing with varied personalities in work and in life.

5.0 out of 5 stars Speaking Your Mind in 101..., September 27, 2011

By 

AJ - See all my reviews

Amazon Verified Purchase

This review is from: Speaking Your Mind in 101 Difficult Situations (Paperback)

This book is helpful. I want to be able to hold my own ground in my interactions without stepping on other people. This book gives helpful suggestions on how to do that... Great investment.