Most Helpful Customer Reviews
21 of 22 people found the following review helpful:
2.0 out of 5 stars
Disappointed in this shoe, November 23, 2009
My expectations were high and I was excited to receive my Spira's as I now walk 2 miles to work. However, I quickly realized that while this shoe may be good for some people, they are not good for my feet. I am a supinator (wear down the outside edges of my shoes) and I have a very high arch. I find the heals of these shoes particulary hard--almost like you can feel the metal spring inside the heal. I ended up inserting an extra gel sole inside each shoe, which has helped. Overall, a big disappointment, especially given the price.
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23 of 25 people found the following review helpful:
5.0 out of 5 stars
If you're on your feet a lot, BUY THESE SHOES., April 12, 2008
More to come on this review, but suffice it to say that I am about to purchase my third pair of Spira Classic shoes. I went through Nike, Asics and K-Swiss until I struck the perfect balance with Spira.
I'm a med/surg nurse on an extremely busy unit in a large hospital. These shoes helped greatly to relieve my plantar fasciitis, knee pain and other lower extremity discomfort from being on my feet for 12-14 hours a day. The shoes are extremely lightweight, the springs provide excellent support and energy return. The soles are slip-resistant, but as with any work environment, care should always be taken around wet floors, no matter the 'slip resistant' claim. Still, I feel confident and comfortable in these shoes and would have no other pair for my profession. I recommend them to all my nurse colleagues!
Addendum: for more detailed description on the construction of the Spira shoe and their "Wavespring" technology, see their website - http://www.spirafootwear.com
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24 of 27 people found the following review helpful:
1.0 out of 5 stars
BAD CUSTOMER SERVIC, February 24, 2010
This review is from: SPIRA Womens Classic Leather (Apparel)
I purchased this shoe for my wife. It was her second pair. The first pair was fine and she liked them, so we bought the second pair. This pair wore out in five weeks. The lining in the heel broke down. As it was too late to return them to Amazon, I contacted the manufacturer. When I discussed the problem with customer service, she told me there was no problem with the shoe, the problem was that the shoe didn't fit right. I asked to speak to someone higher up and she connected me to the head of the returns depatment. When I described the problem to him, he also immediately told me it was a problem with the fit. I asked him why we would have a problem with this pair and not with the first pair. He responed thats a good question. I don't know about you, but I'v never had a problem like this, and I'v had hundreds of shoes in my life. From the way they acted it appeared to be a common problem. They were very quick to say it was a problem wiyh the fit. I think they have seen it a lot. Anyway he told he he couldn't help, but he would talk to the head of the on-line store, who was off that day, and she would return my call. They never did return my call.
Very poor customer service and they do not stand behind their product. I will not buy from them again, $135.00 of a pair of shoes and they won't retun a call when theres a problem
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