Top critical review
24 people found this helpful
The food is great... but don't buy it here!
on January 18, 2011
My son loves Sprout Organics baby food... especially the Roasted Pear. As it can be hard to find in stock at local stores I have tried (5 times) to order Sprout Organics from Amazon. Unfortunately, the twelve packs come in a manufaturer's point of purchase box that only has the name of the baby food on a label and 3 of the 5 boxes I have ordered have contained expired food! And lets be real - you are not going to feed a baby expired food.
It is very frustrating and I cannot really blame Amazon because as far as I can tell you have to open the manufacturer's box to get to the expiration information. So - the food is great but buyer beware. Check the expiration date because more than half of my orders have arrived to me already expired.
UPDATE: I have never updated a review but I feel compelled to do so now. I contacted Sprout and let them know about the expired food. The customer service rep who I spoke with told me that I "wasn't the first person to call them about this problem" but they seemed to listen to the feedback and even promised to replace the food. Unfortunately they forgot to send the replacement food so I am now 3 weeks from the date it was received in the mail... no money back... no food.
Here is hoping next week brings me better luck.