I bought an Ivicta Watch at around $150.00. It was a Divers Watch and the Rubber Band Broke after a couple months. I submitted my request for a new Band, not a new Watch, and this is what happened..... The first reply was that the Square Trade had been cancelled, when I begin to ask questions they said that was not the case and they would send paper work for me to fill out. As you would expect, after filling out the Paper Work I got the same original reply. This went on until I just gave up ( which is what they hope that we will all do). Please do not buy this protection as it is a SCAM!!!!!!!!!