Customer Reviews

SquareTrade 3-Year Computer Warranty ($2000-2500 Items)

5 star:		(3)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

In a period of about 1-1/2 years, I had to file two claims with Square Trade. Both were handled quickly and in full. A laptop that was all but two years old, and a desktop that was over a year old, both quit on me during that time. Square Trade quickly reimbursed me for both items, each time I began the claim. They paid for the items in full. I actually felt guilty for having two claims in a short period of time, but have warranties on several computers, GPS units and other office products. If you receive e-mail notifications from them, you get a lot of 30% off offers, etc. Square Trade Rocks!

Response to questions was prompt and acurate. Took one week to get the money though. I applied moneys to Paypal thinking quicker refund since I was replacing laptop. I will use ya'll again.

In June I purchased a refurbished laptop along with a squaretrade warranty. In January the power supply in the laptop failed and I contacted squaretrade and the service was great, after sending in my laptop (postage paid), a few days later I was reimbursed the full amount paid through pay-pal which was great. I am now purchasing another laptop and again the squaretrade warranty.


HIGHLY RECOMENDED

We love SquareTrade and have used the warranty service for years. We are quite pleased to finally have them available on Amazon.com, as choices prior were severely limited and rather unreliable.

SquareTrade offers a 40% average savings in comparison to other vendors, excellent (5 star) customer service, Hassle Free Coverage, and full payment of items (if an item can't be fixed). SquareTrade is truly the best, bar none!

Bought a warranty for a desktop computer. Its hard drive failed during year 2. The instructions were simple: go to an authorized dealer, diagnose the problem, and get it fixed if the cost is less than the original cost. Fine so far. After I submitted claim, it took a month and three calls to get the case settled, but it was finally settled to my satisfaction. A note of caution: if you have computer problems, get the repair technicians to be vague about what they're doing. If it sounds anything like "configuration" or "operating system restoration" SQ will consider it software related and refuse to cover it, even if it is necessary to getting the computer back to a basic operational state.