Customer Reviews

SquareTrade 3-Year Electronics Warranty ($75-100 Items)

5 star:		(25)
4 star:		(7)
3 star:		(2)
2 star:		(0)
1 star:		(3)

 

 

We purchased a squaretrade warranty for a portable DVD player and unfortunately got a lemon of a product.
This was our story...
We used the player once and got a disc error message, since it was still under the factory warranty we paid to send it back to the manufacturers, got it back a month later only to find out the screen has gone out when it was being fixed/shipped. When we called the company back they would not cover it since it was now out of the warranty period, plus they did not cover screens.

So we figured we would put a claim in with Squaretrade fully expecting to get the same run around. However we were pleasantly surprised. We filed our claim, they sent us the shipping label, we got a conformation three days later that it had arrived and that we would receive a full reimbursement of the purchase price within a few days.

I couldn't believe how simple and painless it was and at a competitive price. We will be doing business with squaretrade again.

I have used Squaretrade multiple times for warranties and once for a claim. It was the most professional and wonderful experience I have ever had with warranties. If you are looking for a great warranty with a company that backs up their promises, go with Squaretrade!

I purchased a used Xbox and thank goodness added a 2 year SquareTrade warranty for around $12. Like all Xbox's, this one was junk and got the same ring of death that I've read many others have gotten. I first sent it to Microsoft and they said they would fix it for $99, which is all I paid for it in the first place. I decided it wasn't worth it so I decided to make use of the SquareTrade warranty. I sent the Xbox to SquareTrade and in less than 2 weeks my money was refunded- no hassles at all.

Well, so I bought a Pioneer Premier car MP3/CD player. About a week after the 2 year manufacturer's warranty was up, wouldn't you know it, I started to have issues...first the face illumination lights wouldn't work. Than a month later the CD wouldn't eject. I'm glad I got a SquareTrade 3 year warranty! At the time I purchased the Pioneer, SquareTrade sent a message asking if I wanted a 3 year warranty for the stereo. It was a promotion and it was a measly $9.00 on my $150 stereo, so I said sure. Usually their warranties are about 15% of the piece of the item, FYI.
Anyway, when I decided to file a claim it took 16 days start to finish. Filed my claim, sent my item in(which they fully paid and didn't deduct from my claim amount; don't know how common that is...)which they approved and gave me a full refund through Paypal. Very hassle free. I really recommend their services for laptops, car CD players & car amps: products which are know to have to deal with vibration and extreme heat on a routine basis.

Everything that I bought on Ebay and refurbished has squaretrade warranties.
So far I had to make two claims and had no problem at all.
Just great!

I don't normally purchase extended warranties. However, my routers die out in a year or two, so, with the low price of the 3 year extended warranty, I decided to get it. Although I haven't used it (and hope I don't have to), I find their communications to be very good.

They made a mistake on the warranty period, discovered the error, and contacted me to let me know it would be corrected. They have been very responsive. The only thing I would like to see improved, so far, is clear instructions that you need to upload your receipt to them so they have the actual product name that the warranty covers. Otherwise the warranty just say's "Electronic item" (electronic in my case).

I like their site where you can log in and see your warranty information. Also, the people I spoke to were friendly.

I'm satisfied that if I need to use the warranty coverage, it will be taken care properly.

Bought a SquareTrade warranty for my daughter's MP3 player, just in case...and I am glad that I did. The device failed about a year after purchase. Submitted claim to SquareTrade, and purcahse price was deposited into my PayPal account in just a few days. The only way this could have been better was if they had offered to repair/replace the unit, because now I have to shop for a replacement. Not a huge copmplaint though, getting the money back is way better than having no recourse at all.

I purchased this because I have been having very bad luck with my electronics breaking lately. So of course 5 months after I bought my Sony boombox Sony told me that they would cover parts but not labor, horrible. So I filed a claim with Squaretrade. Initially they did tell me to call the manufacturer but once I explained that I had and they weren't going to help me Squaretrade stepped up and sent me a shipping label and processed my claim super fast. My only real complaint is that they are not open on the weekends! I would definitely recommend buying this protection.

I just cancelled the two Square Trade warranties I had bought from Amazon for my new TV and Blu-Ray player.

I was supposedly buying 3-year extended warranties from SquareTrade. Wrong! It turns out:
a. Their warranty starts as soon as purchased, whether you have registered or even received the covered item yet.
b. Their warranty does not cover the item for the first 60 days of ownership.
c. Their warranty coverage during the initial 1-year period of the manufacturer's warranty consists wholly of recommending you call the manufacturer's warranty service.

So,instead of receiving 3 years of coverage beyond the the initial 1-year period of the manufacturer's warranty I would receive less than 22 months extended coverage.

Careful study of Square Trade review shows a suspicious similarity in the rave reviews. I now believe them to be false. For example. their customer service representatives do, in fact, speak good English as noted in several reviews. I phoned. Good foreign English!

And, the manufacturers will sell me real 24 month warranty extensions for less.

Square Trade Warranty delivers on their claims.
Hassle free at a great price. I made a claim they kept me inform by email every step of the way. Quick and easy. I just bought another warranty from Square Trade and I will recommend them.