Customer Reviews

385
4.6 out of 5 stars
SquareTrade 4-Year Camera Protection Plan ($300-$350)
Service plan term: 4 YearsService plan covered value: $ 300-$350Change
Price:$36.51 + Free shipping
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38 of 40 people found the following review helpful
I bought their warranty as I had a bought a new to the market digital camera on ebay, and after 2 yrs and 8 months of a 3yr waranty I thought it was a lost cause, when my camera failed on vacation in China, and I had to buy another while away, ( which got stolen before I could insure it....go figure). But I contacted Square Trade on my return and to my amazement they not only responded, but sent me a UPS return label for it...... AND 2 weeks later, repaid the FULL purchase price into my PayPal account.... I was IMPRESSED to say the least!!!! I have since insured my new camera, and my laptop with them, and will also have them cover my soon to be purchased IPhone too...and am a CONFIRMED beliver in SQUARE TRADE... and all my friends know it soooo, JUST DO IT....NOW!!!!
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24 of 25 people found the following review helpful
on September 18, 2009
You never know how good a warranty is until you have to file a claim on it. I had purchased two previous warranties through SquareTrade "just in case" the refurbished items I purchased did not hold up. The items where great and I never had to file a claim. The third time I purchased a warranty on a camera that gave out after about 4 months of use. I was amazed and impressed how quickly SquareTrade responded; sent the information on how to mail the item back to them at their cost; and how quickly they received the item got back to me that it was not repairable and issued a FULL refund of the purchase price. They are definitely true to their word. Never again will I buy an in-store warranty since I know I will get a cheaper price through SquareTrade and I know first-hand they will honor the warranty should I have problems. I highly recommend them.
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18 of 18 people found the following review helpful
on December 3, 2009
I bought a Square Trade warranty about 2 years ago for my Kodak digital camera. When it stopped working, I contacted them and they sent me a postage paid label to mail in the camera. A week later, they refunded the entire purchase price via my paypal account. I am thrilled and I just bought warranties for my new camera, laptop, and GPS. One note of caution though, YOU MUST KEEP YOUR RECEIPT OF PURCHASE, as you are required to show proof of purchase before redeeming the warranty.
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26 of 29 people found the following review helpful
on April 17, 2009
Other folks, whose initials are BestBuy, acknowledged the camera I bought from them was broken, but would not honor the warranty they sold me. They kept sending the item in for repairs that never fixed the problem. SquareTrade, in contrast, was all about making me whole and made good on their warranty for a cell phone in short order. Squaretrade is all I use these days, and with their accidental damage coverage option, I am set for all situations. Now I can enjoy all my tech toys without worry. A major value added, for a very small price.
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16 of 17 people found the following review helpful
on November 11, 2009
I purchased a camera in December 2007 for my husband. I also purchased the Square Trade 3 year warranty for a very reasonable rate. Recently the camera lost the ability to focus and I returned it as per Square Trade instruction. They assesed the problem, determined it was not fixable and sent money to my PayPal account. No questions asked. I would highly recommend this coverage.
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22 of 25 people found the following review helpful
on December 6, 2012
SquareTrade refused to fix my camera. The lens mounting ring separated from the camera body. Admittedly this is an odd failure. Perhaps some adhesive or screw failed. Anyway there is not a scratch, dent or otherwise on the camera nor the now dangling lens.
My "warranty" was supposed to cover mechanical failure. When I submitted my claim I was informed that while yes mechanical failure is covered "physical damage" is not. HUH? The representative made it clear that she understood that I had in no way caused the damage.
When I bought tis warranty no such exclusions were stated. SquareTrade refunded me the original purchase price of the warranty.
I am super careful with my electronics. So the whole reason I bought an extended warranty wa to get coverage against product failure that might occur after the manufacture's warranty expired. Had I known how bogus the SquareTrade warranty was I would have bought one from a different company.
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17 of 19 people found the following review helpful
on October 9, 2009
Late December 2008 I purchased a refurbished camera from a very reputable company on E Bay. When I was offered the Square Trade Warranty, I was a little leary. (I had purchased warranties through well named stores in the past and had horrible experiences when my item failed) After researching Square Trade, I purchased an extended warranty plan for my camera. To my dismay, my camera failed to perform 9 months after purchase. I contacted Square Trade via e-mail, they e-mailed me a postage paid return label. I printed my label and carefully packaged up my defunct camera and off it went. Square Trade kept me informed every step of the way, from shipping, to receipt of the camera, and the bad news: it was not repairable. They immediately credited the dollar amount spent on the camera to my Pay Pal account. I immediately purchased a new camera, and yes, I purchased a new Square Trade Warranty. Christmas is fast approaching, and I look forward to telling stores, no thanks to their extended warranties, Square Trade Warranties are far more cost efficient, and so much easier to deal with.
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24 of 28 people found the following review helpful
on June 17, 2009
You can buy a warranty from Square Trade for for what ever electronics you have, even for a used item on Ebay ! They have drop and spill warranty too that you can add. It is very easy, they keep everything online for you. If you subscribe to their newsletter they often have discounts. I just had a camera failing, they replied to my email the next day, offered me a shipping label to print to send my camera, and 2 or 3 days after, sent me an email saying they were going to reimburse me the price of my camera on my Paypal account. A few more days after, it's done and I can buy another, newer camera. Thanks Square Trade.
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15 of 17 people found the following review helpful
on August 5, 2009
I purchased a digital camerea on ebay and decided to by this warranty on a whim. I am so glad I did. My camerea broke several months later leaving me pretty upset. I started my online claim the same day, which was so easy. They followed up with ideas on how to fix my camerea and a phone number to call if those ideas did not work. Of course my camerea was unrepairable. I sent it in and received a full refund within days. I could not be happier with my warranty. I will definetly buy this warranty to cover my new digital camerea.
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8 of 8 people found the following review helpful
on October 25, 2009
I bought two Canon camera`s last Christmas, one for my daughter and the other for my Grandaughter, I purchased Square Trade Warranty on both of them, I really was not sure if I would have a hastle or not, if the camera broke, but the price was right, so I bought it. My Grandaughter`s camera broke, it wouldn`t turn on, so I called Square Trade, in less than eight minutes, I was told that they would fix the camera, I wouldn`t have to pay a penny, not even for postage, that they would mail me a mailing box for the camera in about three days, then I should package the camera and sent it by UPS, and within five working days it would be returned. To top it off they would send me info by Email. I was amazed to say the least, I even told the man on the phone that, what more could I ask, it was all taken care of, and so very easy for me!!!! It WAS TOO GOOD TO BE TRUE, BUT IT WAS TRUE!!!!!!!! I sent the camera off in the prepaid mailing box that had bubble wrap inclosed and peanuts, tape, etc., and within 3 days my camera was returned in perfect working order, with a new part on it. I must say, I couldn`t be happier, I highly recommend Square Trade and have told many people to use their services. I am sure glad I put the kids Ipods with Square Trade too. Thank you Square, you are the BEST!!!
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