Most helpful critical review
49 of 52 people found the following review helpful
Save yourself some heartache . . .
on October 14, 2012
Do yourself a HUGE favor and forego this. IF you are buying a computer here or anywhere, such as I did, go to the mfg and buy THEIR extended warranty. There are so many fine print "cracks" to this "Square Trade" that I am fed up. It seems that every time I cantact these people, first it is a dance to get them to be responsive, then I am told that each warranty issue is taken from the price of your computer until you may have a warranty left, but no funds in it to use. So one debates even using this or just putting up with the problem. That makes no sense to me. If one has had that many issues with their computer, then they (the warranty people) SHOULD replace it. They SHOULD ALSO inform people how their so-called "warranty" REALLY works AHEAD OF TIME. Each time you have an issue and they need to honor the warranty, they tick off those charges and costs against the original cost of your computer, until you deplete them up to the cost, then - - like I said and as it was explained to me - - you stil have a warranty for the length of time you purchased, but no funds to use it, so (IMHO) your warranty is all but useless.
To me a warranty is a warranty and they do not deplete the costs until they eat up the amt of your product cost and then you are up a creek. I thought, "great, four years of coverage and no worries" -- not true!
PLEASE, PLEASE just call the mfg of your computer and get their extended warranty. Save the frustration and headaches, and be good to yourself and your computer. Protect yourself from (IMHO) this kind of chicanery, easy manipulation and, again - - in my opinion, masquerade of a supposedly helpful product. I admit, I was vulnerable to this and now I will try to dissuade anyone from being taken advantage of, such as I feel. We paid a lot of money for this, and I am tired of the dances, fights, fears and "negotiations" when I try to access my "warranty."
If only. . . . .