SquareTrade 4-Year TV Warranty ($300-350 LCD, Plasma, LED)

by SquareTrade

Product Details

• Shipping Information: View shipping rates and policies
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0043C2J7S
• Average Customer Review: 4.4 out of 5 stars  See all reviews (182 customer reviews)

Product Description

Service plan term: 4 Years | Service plan covered value: $300-$350

From the Manufacturer

A SquareTrade warranty protects your electronics and appliances from mechanical and electrical failures during normal use.

It provides:

• Two to Four years of coverage, starting at the date of item purchase - please refer to the warranty title for the coverage length.
• 100% parts and labor - with no deductibles.
• Item repaired or item price paid out if we can't fix it.

SquareTrade - the best warranty around:

Great Service What you want in a warranty: In-home service for big items. Reimbursed if it can't be fixed. No "like-model" replacements.

Top Rated SquareTrade is rated A+ by the BBB and top-rated by consumers.

Great Value Get peace of mind for pennies a day. You'll pay up to 70% less than for traditional warranties.

Easy Claims Filing with a Five-day Service Guarantee:

SquareTrade's claim process is painless. Start a claim online or over the phone. Express shipping is free to and from SquareTrade's depot, and you'll be sent a special shipping box for fragile electronics. You'll receive email updates at every step in the process so you'll never be left in the dark:

Download a prepaid shipping label.

Free Express shipping to our depot.

Your item and claim are verified.

SquareTrade fixes it or pays the cost to replace - in five days.

Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your care plan is free. For large items with in-home service, a local technician will contact you to schedule service within five business days of claim approval (Since in-home service is dependent on the customer's schedule, repair times are not guaranteed within five days).

Hassle-Free Coverage

SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:

• Manage it online. You can view, print, cancel, transfer, and even file a claim online and keep tabs on its progress.
• Cut the paperwork. You can fax or email SquareTrade your item receipt any time, and they will store it as proof of purchase.
• Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your service plan - e.g., if you cancel your 3-year service plan, after 18 months with no claims, you'll get 50% of your money back.
• Transfer at no cost. When your device changes ownership, so can your Care Plan. Transfers can be done online or via phone.
• No refurbished replacements. The last thing you want when your item breaks down is a cheap refurbished item that is two generations old. If your item breaks and can't be fixed, you will be reimbursed your full item replacement cost.

As Seen On:

Other Things You Should Know:

• Upon purchase, you will get an email. This is your official confirmation of a purchase. The email will also have a link to the "My Warranties" section on the SquareTrade website where you can view and manage your care plans. You will not get a paper contract unless you request one.
• Please read the terms and conditions in the .pdf file at the top of the page. There is an easy to understand 2 page summary with all the highlights you need to know.
• Coverage lasts two to four years from item purchase date. The coverage length is described in the warranty title. Your plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. If your item arrives late, call SquareTrade and your plan can be extended to the shipping date. If you have an issue and are covered by the manufacturer at that time, you'll be directed to the manufacturer first.
• It only covers new, in box items. If the item is used or refurbished, please call SquareTrade first at 1.877.WARRANTY.
• Your item must have been bought on Amazon. If you bought your item elsewhere, please call SquareTrade at 1.877.WARRANTY.
• It's only available in the U.S. Currently SquareTrade isn’t available in Maine and Oklahoma, or outside the US.
• 1.877.WARRANTY. That's the SquareTrade phone number. Call us 24/7 -- an agent is always happy to assist you.

Product Description

SquareTrade Care Plans are great value and cost 70% lower on average than traditional warranties.  Upon purchase, you will get an email confirmation.  You will not be mailed a paper contract.  If you have questions, please call: 1.877.WARRANTY.

Customer Reviews

Most Helpful Customer Reviews

178 of 181 people found the following review helpful:

3.0 out of 5 stars Read the details before you buy a Squaretrade warranty, May 11, 2011

By 

Geronimo (Scottsdale, AZ) - See all my reviews

This review is from: SquareTrade 4-Year TV Warranty ($1500-2000 LCD, Plasma, LED) (Electronics)

I have several Squaretrade warranties I purchased 1-2 years ago. They do what they say they will do, but the devil's in the details with Squaretrade warranties. The way they sell these for a lot lower cost is because they limit their exposure, and recoup costs on the back end. They limit their exposure by only providing total coverage up to the purchase price of your item. That no lemon policy they have is a joke, because you will likely hit your coverage limit far before the 3 repair limit. For example, if you pay $1500 for a plasma tv, and the repair the first time was $500, you only have $1000 in remaining coverage for the life of the warranty. NOW comes the part where they really screw you. The warranty repair estimate comes from them. Let's go back to my example of having a repair for $500 done, leaving you with remaining coverage of $1000 on the tv. Now, your 2nd repair estimate comes in over $1000. What do they do? They don't repair it. They TAKE your item, and cut you a check for $1000. What does this leave you? With 2/3 of the cost of a new tv and no remaining warranty, and you are still out the cost of the warranty. They take your tv, repair it for much less than the estimate (using an internal repair dept), and SELL it, keeping the money. This may or may not be acceptable to you. I bought them, because the warranties were dirt cheap, and I wanted SOME coverage. I would not buy this warranty in many cases.

227 of 246 people found the following review helpful:

1.0 out of 5 stars You reviewers are helping a scam..., October 25, 2010

By 

Christopher Arguello "Chris726" (CA) - See all my reviews
(REAL NAME)   

This review is from: SquareTrade 4-Year TV Warranty ($1000-1250 LCD, Plasma, LED) (Electronics)

If it's too good to be true...it probably is a scam.

I purchased SquareTrade on October 9, 2009 for a Samsung LCD TV 40'. My TV had a power failure a week after a year (around Oct 15, 2010). The TV simply won't turn on. What a shame from Samsung, I thought I would never have a problem from a top manufacture. But I did, so I contacted SquareTrade since Samsung only services within 1 year (just missed it!).
Remember the Samsung TV is 40 inches because I'm saving the "best part" for last...

Filing the Claim....

I filed a claim on a Monday and everything went great... at first. I was told I would receive a phone call WITHIN 3 days to schedule an appointment for in-home repair. A full week past without a phone call (I understand claims are only Monday--Friday though). On Friday that week, I sent an e-mail to SquareTrade asking them "what's going on?" They simply replied that post-claims are another department, so I had to wait to Monday to call them back.

The Problem....

SquareTrade never intended to give me an in-home repair. I called them the following Monday. Apparently, they shipped a box via UPS to my house. Why? They wanted me to ship my TV to their warehouse, instead of scheduling an in-home repair. The guy told me that no tracking number was found for the box. He had no clue where my box was. He had me on hold as he "contacted" UPS to figure out what's going on. It took about 10 minutes until he came back and said "UPS has ME on hold. I'll call you back." This whole time I'm thinking, where is my in-home repair service? If I ship my TV to this unorganized company, will I ever see my TV again?

Obviously at this point I'm thinking this is a scam. They got me.

The Best Part....

My e-mail receipt states that in-home repair is for TVs greater than 37'. My TV is 40'. Why are they even sending me a shipping box? Don't worry my fellow reviewers/readers, I did ask them why they aren't honoring the terms & conditions of their receipt.

The guy told me that in-home repair service is only for TVs greater than 42 inches. This is obviously ridiculous. His exact words, "Sorry Mr. Arguello, in-home service repair are only for TVs greater than 42 inches, I assure you."

Now what?....

I still haven't received my phone call back and I'm not sure why I should bother calling them a third time. If SquareTrade does not want to honor their `TVs larger than 37in get in-home repair service' then I predict a future law suit. You might be wondering IF I do actually get my shipping box, am I going to ship it to SquareTrade? Do I really want to send an $1100 TV to a company that can't even get the facts straight? Probably not, for fear of never seeing my TV again. I'm going to hire geeksquad from best buy and just pay the $150.
The Evidence
What is a review without proof, huh? Here is it. First a summary because I know my review is long:
1. My 40in Samsung LCD TV won't turn on.
2. Filing the claim has been a disaster
3. SquareTrade does not want to honor its in home service repair for a 40in TV-I'm suppose to ship it to them.
4. Terms clearly state TVs larger than 37' get in-home service repair

Ladies and Gentlemen, I present their website...Click on the `Warranty Service' at the bottom of the page. Read the bold bullet point `Free Shipping to our depot'

[...]

Conclusion....

I strongly recommend you not purchase any SquareTrade warranty. This applies to any electronic device, whether it be a laptop or a cell phone. Your damaged product is still worth more than the trust you bestow upon SquareTrade for shipping them your product. A fellow reviewer stated that SquareTrade claimed to have received the product, but shipping damaged occurred and they would not give the customer any service (it was for a phone). A company such as this should be punished by the law. Refusing to honor your own terms is absurd.

For those of you who chose to ignore my advice, I only ask you one favor. Do not post a positive review until you receive service. Many positive ratings come from customers who never even filed a claim. They simply review the `wonderful' prices, not the horrible service. Your positive reviews are sheltering a scam.

You can save over $150 by not purchasing from SquareTrade. Avoid at all cost. Have a great day (except you, SquareTrade)

Christopher Arguello

49 of 50 people found the following review helpful:

5.0 out of 5 stars Square Trade Warranty, July 28, 2010

By 

Meekac - See all my reviews

This review is from: SquareTrade 4-Year TV Warranty ($900-1000 LCD, Plasma, LED) (Electronics)

I purchased a Square Trade Warranty for a flat panel TV that I purchased online when the unit failed after 4 months I contacted Square Trade, they asked for a receipt of purchase which I provided.

They then instructed me to have the unit repaired by a certified technician of my choosing and email them a copy of the bill which I did. Two days later they transferred the funds to my paypal account just like they had advertised.

Overall I rate their performance as excellent.

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