SquareTrade 3-Year Accident Protection + Warranty (Camera/Camcorder $125-150)

by SquareTrade

Product Details

Terms and Conditions [71kb PDF]

• Shipping Information: View shipping rates and policies
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B002HZY5CU
• Average Customer Review: 4.8 out of 5 stars  See all reviews (450 customer reviews)
• Amazon Best Sellers Rank:
  • #17 in Electronics > Service & Replacement Plans
• Date first available at Amazon.com: July 17, 2009

Product Description

Service plan term: 3 Years | Service plan covered value: $125-$150

From the Manufacturer

SquareTrade Care Plan with Accident Protection A SquareTrade Care Plan plus Accident Protection protects your electronics from drops and spills, as well as normal mechanical and electrical failures.   What is included in Coverage: Two to three years of coverage, starting at the item purchase date – Please refer to the Care Plan title for the coverage length. Protection from failures caused by accidents from handling (ADH), as well as normal mechanical and electrical failures. 100% parts and labor coverage. Item repaired or item price paid out if we can’t fix it. Examples of coverage include: Drops, spills and other accidents during use, including liquid damage from immersion. SquareTrade - The Best Warranty Around: Easy Claims Filing with a Five-Day Service Guarantee: SquareTrade’s claim process is painless. Start a claim online or over the phone. Express shipping is free to and from SquareTrade’s depot, and you’ll be sent a special shipping box for fragile electronics. You’ll receive email updates at every step in the process so you’ll never be left in the dark: Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your Care Plan is free. Some restrictions may apply. Hassle-Free Coverage SquareTrade has designed the Care Plan with your needs in mind. They make it easy for you to: Manage it online. You can view, print, cancel, transfer, and even file a claim online and keep tabs on its progress. Cut the paperwork. You can fax or email SquareTrade your item receipt at any time, and they will store it as proof of purchase. Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your service plan – e.g., if you cancel your 3-year service plan, after 18 months with no claims, you’ll get 50% of your money back. Transfer at no cost. When your device changes ownership, so can your care plan. Transfers can be done online or via phone. No refurbished replacements. The last thing you want when your item breaks down is a cheap refurbished item that is two generations old. If your item breaks and can’t be fixed, you will be reimbursed your full item replacement cost. As Seen On: Other Things You Should Know: Upon purchase, you will get an email. This is your official confirmation of a purchase. The email will also have a link to the "My Warranties" section on the SquareTrade website where you can view and manage your Care Plans. You will not get a paper contract unless you request one. Please read the terms and conditions in the .pdf file at the top of the page. There is an easy to understand 2 page summary with all the highlights you need to know. Cell Phones: There is a $50 deductible on ADH claims. SquareTrade has waived the ADH claim deductible for all other types of items. ADH Timing Issues: Care Plans with ADH must be bought within 30 days of item purchase. If your Care Plan is bought on the same day as your item, accident coverage starts on day 1 of purchase. If you buy your Care Plan on a later date than the item, accidents occurring in the first 30 days are not covered. Coverage lasts two to three years from item purchase date. The coverage length is described in the Care Plan title. Your plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. If your item arrives late, call SquareTrade and your plan can be extended to the shipping date. If you have an issue and are covered by the manufacturer at that time, you’ll be directed to the manufacturer first. It only covers new, in box items. If the item is used or refurbished, please call SquareTrade first at 1.877.WARRANTY. Your item must have been bought on Amazon. If you bought your item elsewhere, please call SquareTrade at 1.877.WARRANTY. It's only available in the U.S. SquareTrade is currently only available to residents of the 50 US states. 1.877.WARRANTY. That's the SquareTrade phone number. Call us 24/7 — an agent is always happy to assist you.

Product Description

Accidental Damage from Handling (ADH) guards you against life's little mishaps, whether you drop your cell phone on the street or splash coffee on your laptop.  ADH must also be purchased within 30 days of when you bought your item. ADH coverage begins on the 31st day after the item's purchase - issues in the first 30 days are not covered. Upon purchase, you will get an email confirmation.  You will not be mailed a paper contract.  If you have questions, please call: 1.877.WARRANTY.

Customer Reviews

Most Helpful Customer Reviews

55 of 57 people found the following review helpful:

5.0 out of 5 stars Kodak M1033 Digital Camera, April 20, 2010

By 

J. R. Guidry - See all my reviews
(REAL NAME)   

This review is from: SquareTrade 3-Year Accident Protection + Warranty (Camera/Camcorder $125-150) (Electronics)

I bought a Kodak M1033 digital camera on eBay and decided it would be a good idea to take a warranty on it thru Square Trade as I use the camera for my eBay auctions to attach pictures. I bought this camera about 8 months ago. I have another couple of warranties with Square Trade and haven't had to use any of them until now. As with most electronics, they sometimes break or start going bad after a short while so a warranty is a good idea, especially when you buy an item on eBay that doesn't have a warranty. I contacted Square Trade about my dead camera and they recommended I send it back to them so their Product Specialists could confirm what I told them what was wrong with my camera. After receiving my camera they assessed it and confirmed the camera had a faulty internal problem. An email was sent to me from Square Trade stating they had finished assessing my claim and that I was eligible for a full payout. They sent 100% of my money to my PayPal account (within 24 hours) that I paid for my camera. After receiving my money I went back to eBay and bought another brand new Kodak M1033 camera. It hasn't arrived yet but when it does I will surely take another warranty thru Square Trade. The warranties from Square Trade are very reasonable and are better and cheaper than you can get at a retail outlet. I highly recommend Square Trade for all your warranty needs. They are a top shelve company with a no hassle commitment to their customers. I have nothing but praise for the Square Trade team.
J. R. Guidry

62 of 65 people found the following review helpful:

3.0 out of 5 stars Squaretrade Warranty, May 13, 2010

By 

George A. Annarella "george" (usa) - See all my reviews
(REAL NAME)   

This review is from: SquareTrade 3-Year Accident Protection + Warranty (Camera/Camcorder $700-800) (Electronics)

I purchased the squaretrade 2 year warranty for my camera purchased on E bay. The camera mal functioned after one year and square trade fixed the camera with out a problem. Afer many, many and I mean many photos taken the camera it mal functioned again, I called squaretrade to have it repaired again under the warranty, but they refused stating the cost of the repair exceeded the cost of the camera, 1st repair was $ 135.00 cost to square trade, and they would not repair or replace it again. They only thing they could do is send me a check for the difference of the original cost of the camera less the 1 st repair cost which was about $ 22.00. So read the fine print, this is not an unlimited warranty! I was a little disappointed. The rep on the phone stated that the comera should have not been repaired the 1st time because of the high cost of repair compared to the cost of the camera.

22 of 22 people found the following review helpful:

5.0 out of 5 stars Awesome & Fast Customer Service!, June 16, 2010

By 

D. H. Vo "sweetea" (Houston, TX USA) - See all my reviews
(REAL NAME)   

This review is from: SquareTrade 3-Year Accident Protection + Warranty (Camera/Camcorder $300-350) (Electronics)

My sister let me know I was getting a camera for Christmas & when she did I looked into purchasing a SquareTrade warranty with accidental protection for it. I am so glad that I did because 2 weeks ago I dropped my camera while trying to take a picture & it stopped working completely with a lens failure. The next day I logged into my account, submitted my claim, and was sent an e-mail with a link to print out a pre-paid shipping label to send in my damaged camera. Less than a full week had passed by from when I first dropped my camera to when I was refunded the complete purchase price of it! :) I HIGHLY recommend using SquareTrade to protect your electronics & look forward to using it again for my next camera.

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