SquareTrade 3-Year Accident Protection + Warranty (Electronics $200-250)

by SquareTrade

Product Details

Terms and Conditions [71kb PDF]

• Shipping Information: View shipping rates and policies
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B002NNPZ84
• Average Customer Review: 4.7 out of 5 stars  See all reviews (236 customer reviews)
• Amazon Best Sellers Rank:
  • #14 in Electronics > Service & Replacement Plans
• Date first available at Amazon.com: July 17, 2009

Product Description

Service plan term: 3 years | Service plan covered value: $200-$250

From the Manufacturer

SquareTrade Care Plan with Accident Protection A SquareTrade Care Plan plus Accident Protection protects your electronics from drops and spills, as well as normal mechanical and electrical failures.   What is included in Coverage: Two to three years of coverage, starting at the item purchase date – Please refer to the Care Plan title for the coverage length. Protection from failures caused by accidents from handling (ADH), as well as normal mechanical and electrical failures. 100% parts and labor coverage. Item repaired or item price paid out if we can’t fix it. Examples of coverage include: Drops, spills and other accidents during use, including liquid damage from immersion. SquareTrade - The Best Warranty Around: Easy Claims Filing with a Five-Day Service Guarantee: SquareTrade’s claim process is painless. Start a claim online or over the phone. Express shipping is free to and from SquareTrade’s depot, and you’ll be sent a special shipping box for fragile electronics. You’ll receive email updates at every step in the process so you’ll never be left in the dark: Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your Care Plan is free. Some restrictions may apply. Hassle-Free Coverage SquareTrade has designed the Care Plan with your needs in mind. They make it easy for you to: Manage it online. You can view, print, cancel, transfer, and even file a claim online and keep tabs on its progress. Cut the paperwork. You can fax or email SquareTrade your item receipt at any time, and they will store it as proof of purchase. Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your service plan – e.g., if you cancel your 3-year service plan, after 18 months with no claims, you’ll get 50% of your money back. Transfer at no cost. When your device changes ownership, so can your care plan. Transfers can be done online or via phone. No refurbished replacements. The last thing you want when your item breaks down is a cheap refurbished item that is two generations old. If your item breaks and can’t be fixed, you will be reimbursed your full item replacement cost. As Seen On: Other Things You Should Know: Upon purchase, you will get an email. This is your official confirmation of a purchase. The email will also have a link to the "My Warranties" section on the SquareTrade website where you can view and manage your Care Plans. You will not get a paper contract unless you request one. Please read the terms and conditions in the .pdf file at the top of the page. There is an easy to understand 2 page summary with all the highlights you need to know. Cell Phones: There is a $50 deductible on ADH claims. SquareTrade has waived the ADH claim deductible for all other types of items. ADH Timing Issues: Care Plans with ADH must be bought within 30 days of item purchase. If your Care Plan is bought on the same day as your item, accident coverage starts on day 1 of purchase. If you buy your Care Plan on a later date than the item, accidents occurring in the first 30 days are not covered. Coverage lasts two to three years from item purchase date. The coverage length is described in the Care Plan title. Your plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. If your item arrives late, call SquareTrade and your plan can be extended to the shipping date. If you have an issue and are covered by the manufacturer at that time, you’ll be directed to the manufacturer first. It only covers new, in box items. If the item is used or refurbished, please call SquareTrade first at 1.877.WARRANTY. Your item must have been bought on Amazon. If you bought your item elsewhere, please call SquareTrade at 1.877.WARRANTY. It's only available in the U.S. SquareTrade is currently only available to residents of the 50 US states. 1.877.WARRANTY. That's the SquareTrade phone number. Call us 24/7 — an agent is always happy to assist you.

Product Description

Accidental Damage from Handling (ADH) guards you against life's little mishaps, whether you drop your cell phone on the street or splash coffee on your laptop.  ADH must also be purchased within 30 days of when you bought your item. ADH coverage begins on the 31st day after the item's purchase - issues in the first 30 days are not covered. Upon purchase, you will get an email confirmation.  You will not be mailed a paper contract.  If you have questions, please call: 1.877.WARRANTY.

Customer Reviews

Most Helpful Customer Reviews

26 of 28 people found the following review helpful:

5.0 out of 5 stars Hassle-free for me!, August 31, 2010

By 

Cath "It's all or nothing." (Corpus Christi, TX) - See all my reviews

This review is from: SquareTrade 3-Year Accident Protection + Warranty (Electronics $175-200) (Office Product)

*3* year warranty for mechanical failures, malfunctions AND accident protection at $40? It cannot get any better than this!

I almost bought the store warranty instead of Squaretrade's because I did not know they existed!
In April, I purchased an "Apple Ipod 8gb Touch" to give to my little sister for her birthday. When I was at the biggest electronics store here where I live(Best Buy), I was hesitant to buy this because I know my sister to be careless and risky at times. I nearly bought the $50 2-year store warranty UNTIL my younger brother happened to call me to tell me something. Well I told him of my whereabouts and my business and it was at that moment that I learned about Squaretrade. He informed me NOT to buy the store warranty and educated me about Squaretrade. He had a good experience with Squaretrade for his Xbox. I purchased the warranty directly from [...] and paid with Paypal.

Ok, I have already had to use the warranty. I was right about my sister being careless in this sitution. Last month, there was a drink spilled on the darn thing and now the oh-so popular item is useless! When I contacted them, Squaretrade emailed me the free return shipping label and I sent the worthless thing back. Within 5 days I had a reimbursement of the Ipod in my Paypal account. Good to go...my sister went and bought another brand of mp3 player.

21 of 22 people found the following review helpful:

5.0 out of 5 stars Friendly, fair and fast!, December 3, 2010

By 

J. Schneiderwind (United States) - See all my reviews
(REAL NAME)   

This review is from: SquareTrade 3-Year Accident Protection + Warranty (Electronics $175-200) (Office Product)

My story is short and sweet. I recently bought a Kindle 3G+wifi and I loved it! But I read some reviews on amazon saying the screen was fragile, I also read on some Kindle forums about people who had accidentally sat on their Kindle but had a warranty with Squaretrade.

So I made myself a cover, and just to be safe I got myself an extended warranty from Suaretrade to cover anything bad that might happen.

Well I am an absolute klutz, and didn't have the cover on one day with the Kindle in my pocket... and as I'm moving around in my chair I hear a popping sound. It was the Kindle's screen breaking. So I checked with Amazon first, and was pretty sure their warranty wouldn't cover the screen accidentally breaking (sure enough it didn't). So I filed my claim with Squaretrade, they sent me a shipping label and I shipped it to them in the same box it had come in.

After some problems with UPS they received it and pretty soon they reimbursed me for the Kindle, and since I took it in the form of an Amazon gift card they even threw in an extra 5%, enough to get a Kindle book!

and besides that they were very friendly on the phone, they picked up the phone very promptly and I wasn't left on hold (having dealt with a few banks lately, I could tell you a thing or two about waiting on hold to talk to a live person!). They were patient with me and answered all my questions. They seemed to really value and appreciate my business.

I am exceptionally happy with their service and I recommend a squaretrade warranty if you are in the market for an extended warranty, or are a big klutz like me and you break things!

16 of 17 people found the following review helpful:

5.0 out of 5 stars Square Trade Warranty, April 30, 2010

By 

R. Summers (Toledo, Oh) - See all my reviews
(REAL NAME)   

This review is from: SquareTrade 3-Year Accident Protection + Warranty (Electronics $125-150) (Office Product)

I purchased the square trade warranty for my PSP due to the fact I had trouble with the first one I bought. It had a warranty through Sears and that warranty sucked!!! I again had trouble with the new PSP but the warranty through square trade was wonderful. It was so easy to return the product to them and get a refund for the entire price of the PSP. When it was all said and done I had my refund in 2 weeks with not a bit of hastle. I could not have been happier with their customer service and with the entire process really. I will definately purchase the square trade warranty again when I buy a new PSP. I already have 4 other products that I have purchased the square trade warranty for. They are the most reasonably priced warranty out there with the best service. Take my advice and buy their warranty for everything you purchase that needs a warranty. You will not be disappointed!!!!

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