Customer Reviews

SquareTrade 3-Year Accident Protection + Warranty (MP3 Players $350-400)

5 star:		(248)
4 star:		(15)
3 star:		(4)
2 star:		(0)
1 star:		(3)

 

 

I give Square Trade extended warranties a resounding five stars.....HOWEVER - you can save lots of money by going directly to their website and getting your warranty there. You can get the same 3 year extended warranty with accident protection for new items, but there are always coupons floating out on the 'net (google square trade coupons)...which can save you between 20-40%. I was able to get this item directly from Square Trade for $38 and change for an IPod Touch screen. Amazon charges $[...] which is the normal price, but you cannot use the 20-40% off coupons on here. Save a few bucks - buy your item from Amazon, and then go to [...] and buy your extended warranty separately.

My daughter took her iPod touch to school in her backpack and a friend threw her backpack, breaking the iPod screen. The iPod also would no longer turn on. Thankfully I had an ADH warranty on it. This was my first claim to make with SquareTrade so, even though I had heard great things about them I was worried they would deny my claim. After only a few questions and a day they approved my claim. I sent the iPod in and they put the difference from the deductible into my paypal account.

I also have ADH on 2 iPhones, my other daughter's iPod, and my plasma TV. For items that can break easily or that you want to last longer than the manufacturer's warranty I can't imagine a better investment.

Squaretrade warrenties are more than worth what you pay for them. They are reasonable and have excellent customer service to back them up. I got one for an older ipod classic, it died, and they gave me my shipping label to send it out and I got a full refund of what I had paid for it. I bought a new one and got another warrenty through them because they were hassle free and effective! Would recommend to anyone!

Been using Squaretrade for years and I'm very happy with the quality of the service. The price of the service is very good. I have made a few claims and every time they are handled quickly and professionally with all of my claims being processed in less than 5 days. I would recommend Squaretrade to anyone.

I have to admit I was skeptical when I bought this warranty a WHILE back.I thought I was throwing away 20 bucks. Now, as it turns out, I have had to use it and I am MOST pleased with the handling and payout on the claim. The whole overall process was pretty simple and they kept me informed of each step. I had almost enough (I had to throw in 4 bucks) to replace my daughter's iPod Nano with an iPod Touch. Not only replacement but an upgrade to a new model with very little to almost no hassle! I am going to put another SquareTrade warranty on her new iPod Touch. This outfit is for real and they care about their customers. I am buying all my warranties on my electronics from SquareTrade from now on and telling all my friends too! Thanks SquareTrade!
Chris Bodiford

Square Trade ROCKS!
My iPod stopped taking a charge and the battery can't be changed. I had a cheap warrenty plan with Square Trade and they paid me the same amount I paid for the item. Now I can buy another iPod or just take my money and walk.
Thank you Square Trade!
Bob

I don't know how anyone could create a better product. Not only is the price far more competitive than any similar warranty service, when i actually had a claim the speed of approving and fulfilling it was outstanding. Within a day of submitting my claim I was given a prepaid label to ship the item to them. Within one day of receiving it they approved the claim and within three more days I was granted a payment directly to my paypal account. With this kind of service I don't know how competitors are going to stay in the market.

I bought a Square Trade Warranty for a MP3/MP4 Video Player that I purchased on e-bay. The MP3/MP4 Player stopped working within a month. I called Square Trade and reported that the unit wasn't working. I was instructed to send the unit in to be evaluated and it would either be repaired or my money refunded that I paid for the MP3/MP4 Player. Square Trade could not repair the unit and the purchase price of the MP3/MP4 Player was refunded back to my Paypal account. I highly recommend Square Trade. They definitely give you the protection that they advertise.

I bought this warranty on a refurbished item with no manufacturers warranty left. I had my doubts, especially at the price, figuring it would turn into a complicated or annoying pain if I ever needed it. I was very wrong. I needed it within just a couple of months of purchase, and I had no trouble having my claim resolved to my complete satisfaction, quickly and without any hassle at all. If the need arrises, I would buy coverage from Square Trade again.

Purchased a 3 Year MP3 w/Accident Protection on my son's iPod touch. My son dropped his iTouch and it cracked the LCD screen he was sooo upset. Called SquareTrade to put in a claim and rec'd a check in the mail for the full refund for the iPod. Service was Friendly, Helpful and Fast. Would definitely recommend SquareTrade!!!