Customer Reviews

1,652
4.3 out of 5 stars
SquareTrade 3-Year Computer Accident Protection Plan ($1250-1500)
Service plan term: 3 YearsService plan covered value: $1250-$1500Change
Price:$306.98 + Free shipping
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on February 14, 2013
I had my laptop repaired by Square Trade and 6 months later had the same problem come up. I had my computer repaired locally and found the repair by Square Trade wasn't done correctly. After talking with Geoff at Square Trade about this he offered me a full refund on the purchase price of my computer. I bought a new laptop and transferred everything over and shipped my old laptop off to them. I notified Geoff I had shipped it, and I was very surprised when the refunded me the full price of the computer the same day I shipped it.
I'm definitely a believer in Square Trade warranties. I bought a warranty on my new laptop the same day I got the computer :-)
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on May 2, 2015
Initial sign-up seems so easy and it was but it says to send a receipt of purchase and they will hold it. I scanned the receipt and attached it to the email as they directed with the account number. Their email says that they will reply within 24 hours. A week later, I am still waiting for a response. To make matters worse, I had difficulties logging into my account that I created to see if they had all the information. It is a difficult web site to navigate and after about 30 minutes I was able to get to the area that I needed to update information. I have not submitted a claim so I cannot say how effective they are in submitting claims.
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on January 10, 2014
I bought my son a Lenovo a for college a few months ago, and a Squaretrade warranty to go along with it. Just before the end of this past semester, his roommate stepped on it climbing into his bunk bed, cracking the screen. I dreaded the call to Squaretrade, expecting a run-around. Exactly the opposite happened. The claims process was quick and easy, a shipping box arrived in a couple of days and when the laptop proved unrepairable, a check was sent for the list price of the unit (I'm still waiting on it, so the final disposition is still pending).

Good company, good service. A bit expensive, but if you need it, they are there.
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2 of 3 people found the following review helpful
on April 27, 2010
I purchased a Squre Trade warranty for a laptop computer which was purchased used. I was skeptical because I know the record that most of the aftermarket warranties hold. When the hard drive on the computer went out I filed a claim and Square Trade issued a pre-paid shipping label to send the computer to them. Within two days after they received the computer they issued me a complete refund of the $344.00 I paid for the computer. The service was fast and excellent and I would not hesitate buying additional warranties from Square Trade. I highly recommend them.
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on September 30, 2011
I purchased a refurbished Toshiba laptop on Ebay and also bought a warranty from Square Trade. After a few months I was unable to turn my laptop on. I needed it daily and was concerned about not having a laptop. I called Square Trade and the rep was very friendly, I did not get the attitude that I was trying to pull something. From my description of the malfunction he indicated that I would probably just get a full refund and that is what happened. I was even able to increase my refund by choosing to get it on an Amazon gift card. I purchased another laptop and would definitely consider buying a Square Trade warranty again. thanks
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on January 24, 2013
I purchased a SquareTrade 3-Year warranty for a Lenovo Edge 15 laptop for a client two years ago. The A/C adapter went bad and as a result the battery failed. I was able to easily contact SquareTrade and file a claim to replace the A/C adapter. I purchased a replacement part, provided proof of purchase and received a reimbursement via PayPal within a day. My client is happy and I was able to return his laptop with minimal expense to him and cudos to me for seamless support. I will definately recommend SquareTrade warranties to all future electronic purchases for my clients. James Price, Meggan Computer Services, Palm Bay, Florida.
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on August 18, 2010
After every purchase, my next stop is SquareTrade. With out a doubt SquareTrade is the best thing I've come a cross on the internet in a very long time, for that matter off line also! Now more than ever, It seems that there are people out to get my money, anyway they can by misrepresenting or just plain lying. I want to believe that people can be trusted, but I've been burned before.
Without SquareTrade I wouldn't be buying anything over the internet. Thank you SquareTrade not just for warranting my stuff, but for helping me keep the faith, The people of SquareTrade say what do and do what they say.
Thanks to all of you, Donny Martin
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2 of 3 people found the following review helpful
on June 12, 2014
Hi- Bought this warranty for the $1,049 Apple macbook air that I bought from Amazon. 6 months later my daughter must have got it wet, as it stopped working and the Apple store told me they would charge $750 to fix it.... it wasn't covered under warranty for this damage.

Called Squaretrade, spoke to Patrick who was wonderful. In 5 minutes on the phone he told me they would cover the full cost to repair the damage. He was nice, professional and very easy to deal with. This was the best investment I have made in awhile.

Highly recommend!
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on August 23, 2012
I just bought a envy 14 ultrabook, my last toshiba I paid $1000 was destroyed by my 2 year old boy. I don't want that happen again, so I purchased this warranty, I haven't used this warranty yet, hopefully I will never need to. But my experience is mainly on how the whole electronic warranty.

After purchase, received a email telling me how to set up the warranty, went to their website got it set it up in less than 5 minutes, very convenient, everything is electronic, they even got my receipt on file incase I need to file a claim.

If I ever have to use this warranty, I will report back with experience then.
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on February 1, 2013
This is one of the most hassle free warranty plan I've ever used. The first time I bought a laptop from amazon i got the three computer accident plan including water coverage. so worth it since my laptop ended up getting water damage. 3 weeks later I got my hard drive and a check for the amount I paid for the laptop with no questions asked besides what I filled out in my claim. I had return this new laptop i bought even though i was a few days over there 30 day refund they still allowed me to refund the warranty. Amazing!! I have recommended this company to all my friends. Plus customer service have been extremely nice to me.
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