2014 Electronics Holiday Gift Guide
Qty:1
$109.72 + Free Shipping
In Stock. Sold by SquareTrade

Image Unavailable

Image not available for
Color:
  • SquareTrade 3-Year Computer Accident Protection Plan ($600-700)
  • Sorry, this item is not available in
  • Image not available
  • To view this video download Flash Player
      

SquareTrade 3-Year Computer Accident Protection Plan ($600-700)

| 12 answered questions

Price: $109.72 & FREE Shipping
In Stock.
Ships from and sold by SquareTrade.
3 Years
$ 600-$700
  • 3-year coverage from date of purchase: drops, spills, hardware failures
  • Fixed or receive full replacement cost in 5 days or less - guaranteed
  • Free 2-way shipping for repairs
  • 100% parts and labor covered with no deductibles
  • Fully transferable with gifts. Cancel anytime, full refund in first 30 days.
See more product details
How to receive your SquareTrade warrantyPlease note: Your Service Contract will be delivered via email and not mailed to you. It will come from SquareTrade Warranty Services (warrantysupport@squaretrade.com) within 24 hours of purchase. If you don’t receive it, please contact 1-877-WARRANTY.
$109.72 & FREE Shipping In Stock. Ships from and sold by SquareTrade.

Frequently Bought Together

SquareTrade 3-Year Computer Accident Protection Plan ($600-700) + ASUS Flip 15.6-Inch 2 in 1 Convertible Touchscreen Laptop (Core i5, 1TB HDD, 8GB RAM)
Price for both: $739.71

These items are shipped from and sold by different sellers.

Buy the selected items together


Special Offers and Product Promotions

Service plan term: 3 Years | Service plan covered value: $ 600-$700

Product Information

Service plan term: 3 Years | Service plan covered value: $ 600-$700
Technical Details
Brand NameSquareTrade
Item model numberRD-CN0699N3A
Number of Items1
  
Technical Specification
Additional Information
ASINB002HZW7D4
Best Sellers Rank
Shipping Weight0.2 ounces (View shipping rates and policies)
ShippingThis item is also available for shipping to select countries outside the U.S.
Date First AvailableJuly 17, 2009
  
Feedback
 

Product Features

Service plan term: 3 Years | Service plan covered value: $ 600-$700

Product Description

Service plan term: 3 Years | Service plan covered value: $ 600-$700

Product Description

Accident protection guards you against life's little mishaps, whether you drop your cell phone on the street or splash coffee on your laptop.  Accident protection must also be purchased within 30 days of when you bought your item. Coverage begins on the 31st day after the item's purchase - issues in the first 30 days are not covered. Upon purchase, you will get an email confirmation.  You will not be mailed a paper contract.  If you have questions, please call: 1.877.WARRANTY.

From the Manufacturer

Product Description

From the Manufacturer


SquareTrade


Let's face it—warranties have gotten a bad name. But SquareTrade is changing that. With low prices, award-winning customer service, and thousands of 5-star reviews, SquareTrade delights Amazon customers time after time.


The Most Reviewed Protection Plan on Amazon

SquareTrade customers love sharing stories about how we've saved their day—and they've made us the most reviewed protection plan on Amazon.


5-Star Reviews on Amazon. 4.68 average rating.



What does a SquareTrade plan cover?


Protection from Drops, Spills and You


Protection from Drops, Spills & You
Drop it? Spill on it? Run over it? No worries. We cover accidents caused by you and people you know. (Plan does not cover intentional damage, loss, or theft.)



Protection from Normal, Everyday Use


Protection from Normal, Everyday Use
Repairing your average mechanical or electrical failure can cost as much as buying a new device. SquareTrade covers you beyond the manufacturer's warranty, including parts and labor.


Exclusive Technical Support for All Electronics


Exclusive Technical Support for All Electronics
Need help setting up your device? Having connectivity issues? With SquareTrade, you have exclusive access to tech support for just $25 per issue (up to 80% less than competing services). And if we don't fix it, you don't pay.


SquareTrade Protection Plan
ADH Coverage Chart


What else does a SquareTrade plan include?


100 percent parts and labor
100% Parts & Labor, No Deductible
We've got you covered. You pay nothing.
5 day guarantee
5-Day Service Guarantee
We'll repair or replace your item in five business days or less after we've received it, or your plan is free.

Free express shipping
Free Express Shipping
We give you a pre-paid express shipping label and packing material to send your item to us. After we fix it, we send it back to you, FREE.

Worldwide coverage
Worldwide Coverage
If you need a repair while abroad, send us a valid repair receipt for your item and we will reimburse you within five business days.

Cancel or Transfer Anytime
Cancel or Transfer Anytime
Customers receive a full refund if they cancel in the first 30 days. Refunds are prorated after that. Transferring your protection plan is free and can be done online or over the phone.

Electronic Delivery
Electronic Delivery
We'll email your protection plan to you within two hours of purchase. (Remember to check your SPAM filter if you don't receive it.)
Expert Help with Technical Issues
Expert Help with Technical Issues
For just $25 per issue, SquareTrade provides expert help for all kinds of technical issues, including:
  • Device setup
  • Data backup & recovery
  • Virus & spyware removal
  • Wi-Fi and network issues
  • Software troubleshooting
  • And more

How does a SquareTrade plan work?


How SquareTrade plans work

File a claim over the phone or online. We're available 24/7.





We'll send you a shipping box and provide free express postage to and from our service depot. For large items, we'll send a technician to your home.




If we can't repair or replace it, we'll refund the purchase price of your item.


Things to know:

  • SquareTrade Protection Plans sold on Amazon only cover new products purchased within the last 30 days.
  • Upon purchase, you will receive an email. This is your official confirmation of purchase.
  • Your plan begins on the date you purchased your item and is inclusive of the manufacturer's warranty period. If you have an issue and are covered by the manufacturer during that time, you'll be directed to the manufacturer first.
  • If you sell or gift your device, you can transfer your warranty at no cost.
  • You may cancel your plan anytime within the first 30 days for a full refund (refunds prorated after that).
  • If your item arrives late, call SquareTrade and your plan can be extended to the shipping date.

The SquareTrade Promise


The SquareTrade Promise
We know that the things you protect are more than just things—they're valuable parts of your life. We also understand that accidents and malfunctions aren't your fault. That's why we promise to make filing a claim easy, to get it fixed or replaced fast, and to help get your life back to normal with as little hassle as possible.

To Be Fast
Your item will be fixed or replaced in five days or less or your money back (guaranteed). For mobile phones, in two days or less.

To Make It Easy
You can file a claim whenever you want, 24 hours a day, 7 days a weekâ??online, over the phone, or by mail.

To Be There When You Need Us
Every time you call SquareTrade, youâ??ll talk with a real person whoâ??s on your side and empowered to make decisions.

To Let You Choose
You decide how your item gets repairedâ??send it to us or take it to your local repair shop or an Apple Genius Bar*.

To Keep Track of Everything for You
We keep all of your warranties organized and accessible in one placeâ??no matter where you bought them.

To Be Transparent
Weâ??ll update you every step of the way during the claims process.

You Can Cancel or Transfer Anytime
Cancel your plan or transfer it to someone else at any time, for any reason.

*Available for Apple products only. SquareTrade is not affiliated in any way with Apple, Inc. Genius Bar service is not guaranteed and only provided as an option when available, and as a reimbursement for the cost of repair.

Still have questions?

Just call us at 1-877-WARRANTY (1-877-927-7268) or visit squaretrade.com.

Customer Reviews

Very easy and great customer service.
cwlucas55
I hope I never have to use this protection plan but I hope the service is just as good when or iff that happens.
Elaine C.
I always purchase Squaretrade warranties because they are reasonably priced.
Earlis G. Lawson

Most Helpful Customer Reviews

337 of 351 people found the following review helpful By NJP (Ohio) on June 12, 2012
Service plan term: 3 YearsService plan covered value: $ 900-$1000
First let's get this out of the way: you need to understand SquareTrade's warranties to appreciate them, and make appropriate decisions on them. If you understand that the value of the warranty diminishes with your repair claims, then you're OK. The point of the ST warranty is to make sure your computer runs for the duration of the warranty period OR fix or replace it up to, or until, the face value of the warranty is met. Meaning: if you have warranted the computer for $1000, and it is repaired at a repair cost of $200, your remaining warranty is only good for $800 worth of additinoal repairs or refund during the warranty period. I understand this and think it is a fair policy which helps keep pricing affordable.

My claims experience with SquareTrade is twofold. About a year into the warranty my touchscreen laptop had a screen problem. SquareTrade repaired it quickly. Unfortunately the screen still occassionally lost its touch ability, but this seemed more software based than hardware as a reboot would correct. All in all I was happy with the repair. The cost of the repair was valued at roughly $250, which seemed reasonable.

About a year after that, in a rush, I unfortunately dropped the laptop and broke it severely. I felt terrible as this is my daughter's computer which she loves. Since we had Accidental Damage protection (thought we might need it for my daughter and not for me!) I frantically called SquareTrade. My call was taken care of quickly and professionally. I sent the laptop in and in 2 days was greeted with a warranty payment equal to the face amount minus the $250 previous repair charge. This allowed me to replace my daughter's computer quickly (and with less of a wallet impact) and not have an issue with her school work.
Read more ›
17 Comments Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
157 of 169 people found the following review helpful By Kristin on April 12, 2013
Service plan term: 3 YearsService plan covered value: $ 700-$800 Verified Purchase
I bought my laptop a year ago and bought this protection plan for it. Two months ago it kept turning off so I sent it in to square trade for them to fix it. I haven't had my laptop for a total of 7 weeks and I still haven't received it back. I have spoke with several employees and none of them communicate with each other. Every time I call they have something else to tell me. After sending it in the first time, they told me nothing was wrong with it and sent it back to me. My brother had to call them and point out what was wrong with it to the employees who SHOULD be trained in this profession. Some employees tell me I will receive a check to buy a new laptop and others tell me I will have my laptop back in two days. I don't know how many times THIS WEEK ALONE I have been told that I will have my laptop back to me 'tomorrow.' It is absurd that they treat their customers like this. I am extremely disappointed with this company. There is no reason that a college student should not have access to their own computer for this length of time. It is absolutely ridiculous and unprofessional to keep customers waiting this long with such inconsistence. If you purchase this, you are basically paying money to wait and be lied to by unprofessional employees.
2 Comments Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
743 of 832 people found the following review helpful By R. Lloyd on October 3, 2010
Service plan term: 3 YearsService plan covered value: $ 350-$400
I bought an ASUS netbook in Sep 2009 and also bought the SquareTrade (ST) warranty with accidental damage for 3 years. At just under one year, the battery went dead - netbook shows it is charged, but the netbook will not even turn on with battery. ASUS would do NOTHING and their battery is not even stocked by ASUS. So, I turned to my ST warranty. I submited a claim and SquareTrade rejected it.

It turns out - batteries and chargers are NOT covered by ST. So, my dead netbook will not be fixed under the SquareTrade warranty. That info is not on this webpage (4Oct2010). It is a little misleading to talk about all of the "good things" and leave out the "minor detail" that two most likely parts to fail (battery and charger) are NOT covered!
107 Comments Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
45 of 47 people found the following review helpful By M. Pearson on January 22, 2014
Service plan term: 3 YearsService plan covered value: $ 500-$600
This review is from a person processing a claim, and that person is me. I have read many reviews on this company, but very, very few are from people who have actually processed a claim. That is telling in itself.

I wonder how many bad experiences go unnoticed with this company. SquareTrade has a good website interface with clear language. However, today I was told I would receive a call back by a supervisor, "...in 24 business hours." That was a first for me. I have an extensive past career as a technical support person and having been a manager at a phone support center for a major company as well as a trainer and quality assurance officer, I was more than a little annoyed, surprised and drawn into action. Suffice it to say, you may stop reading at the end of this paragraph and know that the rest of the story fills the details in for your amusement and perhaps the management at SquareTrade. This company failed in providing the service and communications to this end user at many points in the warranty claim cycle and the tipping point was the courteous, apparently hard working, phone support person who read scripts to great annoyance. Quite simply, SquareTrade talks the talk, but does not walk the walk. From 24 business hours to business days to business weeks, it makes little difference how much time SquareTrade says it needs to repair and ship something back if no business actually happens. In my case, the repair of my laptop.

My laptop was in receipt for 9 business days with no update other than it was to be fixed. This is my first encounter with this company and they have very clear milestones denoted in the claim process. Unfortunately, no one individual really handles your claim, follows up with the repair depot or updates the customer with delays.
Read more ›
1 Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again