on March 20, 2016
SquareTrade is awesome!!! I have about 15-20 warranties with them. When I had to submit a couple claims, they totally took care of me. Their customer service is exceptional. They always go above & beyond. When they say they're gonna call back, they actually call back! Check this out...I had a 64" Samsung Plasma HDTV. I absolutely loved it! Well, one day I'm watching tv & the picture goes black. First I contacted Samsung to troubleshoot the issue. Unfortunately, nothing we did resolved the problem. I then contacted SquareTrade. I explained what happened & they said they were going to try & locate a part, then call me back. About an hour or so later, they called me & told me that they could not locate a part & they were sending me a check for the value of my tv, which was $2,000. I thought they were joking but they weren't. About a week later, I received the money. Now you tell me, what other company is going to do that for you?! They're just an incredible company. If your debating as to whether or not you should purchase a SquareTrade warranty...do it...you won't be disappointed.