Most helpful positive review
Don't Hesitate...Add This Plan!!!
on July 31, 2015
Thank goodness for this plan. I purchased a portable dvd player, and it stopped functioning properly after 11 months. I forgot I had purchased this protection plan, but I came across the information about 3 months after my item stopped working. I filed a claim, and it was approved. I then kept forgetting to send the iten back because it was sitting in a box in a corner, and when I finally came across it, I contacted Square Trade Customer Service with my claim number and explained that I had forgotten to send the item back, and requested that they issue me another return label. Customer Service was absolutely wonderful. They worked with me to resolve my issue quickly, and I was refunded for my non-working item. If this plan is available for your purchases, it is certainly worth the money!!!