SquareTrade 3-Year Samsung/Panasonic TV Warranty ($1000-1250 LCD, Plasma, LED)

by SquareTrade

Product Details

Terms and Conditions [71kb PDF]

• Shipping Information: View shipping rates and policies
• ASIN: B001N87XHG
• Average Customer Review: 3.9 out of 5 stars  See all reviews (12 customer reviews)
• Date first available at Amazon.com: December 7, 2008

Product Description

From the Manufacturer

A SquareTrade Care Plan protects your electronics and appliances from mechanical and electrical failures during normal use. It provides: Two to four years of coverage, starting at the date of item purchase – please refer to the warranty title for the coverage length. 100% parts and labor – with no deductibles. Item repaired or item price paid out if SquareTrade can't fix it. SquareTrade – The Best Warranty Around: Easy Claims Filing with a Five-day Service Guarantee: SquareTrade’s claim process is painless. Start a claim online or over the phone. Express shipping is free to and from SquareTrade’s depot, and you’ll be sent a special shipping box for fragile electronics. You’ll receive email updates at every step in the process so you’ll never be left in the dark: Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your care plan is free. For large items with in-home service, a local technician will contact you to schedule service within five business days of claim approval (Since in-home service is dependent on the customer’s schedule, repair times are not guaranteed within five days). Hassle-Free Coverage SquareTrade has designed the warranty with your needs in mind. They make it easy for you to: Manage it online. You can view, print, cancel, transfer, and even file a claim online and keep tabs on its progress. Cut the paperwork. You can fax or email SquareTrade your item receipt at any time, and they will store it as proof of purchase. Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your care plan – e.g., if you cancel your 3-year care plan, after 18 months with no claims, you’ll get 50% of your money back. Transfer at no cost. When your device changes ownership, so can your care plan. Transfers can be done online or via phone. No refurbished replacements. The last thing you want when your item breaks down is a cheap refurbished item that is two generations old. If your item breaks and can’t be fixed, you will be reimbursed your full item replacement cost. As Seen On: Other Things You Should Know: Upon purchase, you will get an email. This is your official confirmation of a purchase. The email will also have a link to the "My Warranties" section on the SquareTrade website where you can view and manage your care plans. You will not get a paper contract unless you request one. Please read the terms and conditions in the .pdf file at the top of the page. There is an easy to understand 2 page summary with all the highlights you need to know. Coverage lasts two to four years from item purchase date. The coverage length is described in the care plan title. Your plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. If your item arrives late, call SquareTrade and your plan can be extended to the shipping date. If you have an issue and are covered by the manufacturer at that time, you’ll be directed to the manufacturer first. It only covers new, in box items. If the item is used or refurbished, please call SquareTrade first at 1.877.WARRANTY. Your item must have been bought on Amazon. If you bought your item elsewhere, please call SquareTrade at 1.877.WARRANTY. It’s only available in the U.S. SquareTrade is currently only available to residents of the 50 US states. 1.877.WARRANTY. That’s the SquareTrade phone number. Call us 24/7 — an agent is always happy to assist you.

Product Description

SquareTrade Care Plans are great value and cost 70% lower on average than traditional warranties.  Upon purchase, you will get an email confirmation.  You will not be mailed a paper contract.  If you have questions, please call: 1.877.WARRANTY.

Customer Reviews

Most Helpful Customer Reviews

11 of 13 people found the following review helpful:

5.0 out of 5 stars Squaretrade is as good as their word! (don't throw away your receipt), April 6, 2009

By 

Senor Zoidbergo (Washington D.C.) - See all my reviews
(TOP 500 REVIEWER)    (VINE VOICE)   

This review is from: SquareTrade 3-Year Samsung/Panasonic TV Warranty ($1000-1250 LCD, Plasma, LED) (Electronics)

I purchased a 42" flat screen tv a few years ago, and was naturally concerned about what to do after the 1 year manufacturer's warranty had expired. The store offered its own extended warranty program, but I was hesitant about putting down hundreds of dollars for a 3 year extended warranty. Surely there was something more economical with the same, or better service?

I heard, via word of mouth, of a third-party alternative called Squaretrade. Intrigued, I checked reseller ratings, and was very shocked to see a lifetime rating of 9.7. I read many of the reviews, and they all consistently praised ST's dedication to fulfilling its warranty promises. Of the few that were not pleased with ST service (and some of them were the customer's fault), I was impressed by the follow-up messages left by ST's representatives to resolve the situation.

Convinced, I ended up purchasing a 3 year warranty through Squaretrade, for just ~$40. ST runs monthly %-off discounts, so you can always get a very good bargain. To clarify, if I remember correctly, the 3 year warranty is really a 2 year warranty, since the first year overlaps with the first year of the manufacturer's warranty. However, you should read the fine print to double check.

Talk about knocking on wood. My TV broke recently, and so I submitted my claim form to ST, which primarily comprised faxing a copy of my receipt to them (don't throw it away!), and describing my problem. I was expecting a reply a few months later, but Squaretrade promises resolution in less than week. I was shocked to find in my email inbox, a message from ST indicating that since it was cost prohibitive to ship my TV back to them for repairs, they would instead be refunding my original purchase price in its entirety, through PayPal. Sure enough, the money was sent the next day.

This is legendary service, the kind consumers dream about. You can buy a ST warranty with complete confidence, and be assured of their guarantees. Regarding TVs, they will not cover certain issues, e.g. burn-in on a plasma, and lamp replacements on DLPs. Again, check the fine print (don't worry, there's not too much to read).

I'm going to be buying all my warranties through ST in the future, recommending them to my friends and families, and making sure my children, and my children's children buy Squaretrade warranties. I wholeheartedly recommend them (and no, I'm not getting paid by ST to write this review).

3 of 3 people found the following review helpful:

5.0 out of 5 stars Square Trade "Best Warranty Out There", July 1, 2009

By 

Ora Streeter (Oceanside, Ca. USA) - See all my reviews
(REAL NAME)   

This review is from: SquareTrade 3-Year Samsung/Panasonic TV Warranty ($1000-1250 LCD, Plasma, LED) (Electronics)

I purchased a refurbished Samsung Monitor/TV Last July 2008. It died this June 2009 I was approved very fast for replacement of the full amount I paid for it. I ordered another monitor... a bigger one and brand new! I paid fifty dollars more for a Samsung 240HD LCD TV/Monitor and I got it yesterday. I am one happy camper! My money was credited to my PayPal account... Because I purchased my first monitor w/PayPal. I bought my new Monitor on Amazon and I will transfer the money from PayPal to my bank account and will have time to do that before the bill comes due on the new monitor! I am a customer for life! Not only do they sell warranties for 50% or less than most manufacturers and retail stores... They give you great service at an affordable price!!!

2 of 2 people found the following review helpful:

4.0 out of 5 stars Easy!, February 15, 2010

By 

Annie Mae "Book-worm" (Philadelphia, PA USA) - See all my reviews

Amazon Verified Purchase

This review is from: SquareTrade 3-Year Samsung/Panasonic TV Warranty ($1000-1250 LCD, Plasma, LED) (Electronics)

Very straightforward and simple. Not a load of "fine print" junk like you usually get with warranties! Well worth it!