Customer Reviews

SquareTrade 3-Year Samsung/Panasonic TV Warranty ($1250-1500 LCD, Plasma, LED)

5 star:		(8)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(0)

 

 

I have tried to use company warranties and fight and fight with manufactures. this time i bought a warranty from square trade and held my breath six months later the tv went dead. i reported it 24 hours later i was sent a link saying a refund was approved and a free mailing label to return it 2 days after they received it i got a refund. It can't get better than this !!! I know have 3 warraties with them and today it will be 4 with the one i bought for my replacement TV. great company

I ordered the Mitsubishi WD-73C9, and a different warranty (provided by the same company) at the same time in November of 2009. I checked Amazon's website in December just to see if the product I originally purchased was still the same price. It just so happened to be cheaper (or so I thought).

I emailed SQUARETRADE asking to be refunded the difference. I immediately put the situation to the back of my mind, expecting a reply about a month later. To my surprise, a rep replied within the next business day.

The rep courteously advised me to cancel the first warranty I had in the system (which is VERY easily done by going to their website), and then place a new order for the correct warranty product. And the rep assured me that I would receive a FULL MONEY REFUND for the incorrectly purchased product after the cancellation. And the rep also said that since I've already emailed a copy of the receipt, of the television I purchased from Amazon, that I would not have to go through that process again.

So I did all of those things. And everything happened just the way the SQUARETRADE rep said it would. I recevied a FULL MONEY REFUND from the incorrectly purchased warranty product; placed a new order for the correct product; received confirmation for all of those previously stated transactions; and when I checked my account on SQUARETRADE's website, it shows that my receipt, for the television, has been appropriately associated.

Customer service is, so far, excellent! Let's hope I'll never have to use the warranty, but it is a peace of mind.

So far haven't used this yet (and hope fully don't have to), but the 2 year warranty for open boxed item for only $44 is well worth it for the peace of mind. I have a Samsung UN46C8000 so having a warranty is important especially when the purchase is upwards to $1600+. I recommend looking for the right warranty for your device and for me, this is it!

Wow, Talk about how easy to do business with someone....Wow. I had a problem, called Sq. trade & they approved the work & after work was done I forward the invoice and in DAY'S I received my reimburstment I put out for the repair. GIVE ME THIS TYPE OF SERVICE & I'LL BE BACK time after time. Thank You.

I had been told by a lot of people that you don't need to buy extended warranties on modern electronics. If there is something wrong, it will fail within the first few months. Well, we just had to replace a vizio plasma that we bought at Costco. Turns out it had a panel defect and was unrepairable. Costco extends the manufactures warranty to two years, but this one failed after 27 months. Lucky for us we had a third year of warranty from American Express! It took about a month and a half with no TV, but they finally came through and refunded our entire purchase price!
We bought a new Samsung plasma through Amazon, and the Square Trade warranty was a great deal. I read the other reviews, and people seem very pleased with their customer service. Everything is done online, so it's easy. Terms a re much better than a retailer warranty. I looked at the same set at Sears, and their warranty was four times the cost, and not as good.

Like any warranty, I can't really judge how good it is until I need to use it, but it's reassuring to know I have one.

Can't beat the price and accessibility to the service. Hoping that the tv I bought doesn't need to use it, but I feel better knowing we're covered.

First experience with Square Trade. It was an inexpensive warranty I tacked on to a refurbished Philips LCD TV that I purchased on [...]. Used the TV about 4 times before it just quit working. Philips jacked me around for a replacement for about a month and then sent me a piece of USED garbage. I told them to keep it and started a claim with Square Trade. Within a week, I had my purchase price money back from Square Trade. I was very happy with the warranty as well as the service. I've since bought several other warranties from Square Trade as well. Philips will NEVER get any more business from me, ever.

Square Trade rocks!

I got a warranty from this company when I bought my LCD TV. my TV died and they were great in how they dealt with me and lived up to their word perfectly. I was dubious when I got the warranty from them, because price was less than what stores offered, but they went above and beyond in my dealings with them. I would and will recommend them to everyone I know.

Bruce Savini

I ordered a nice Panasonic 58" plasma TV on June 18, 2010. Purchased this warranty (fair price) for some additional protection on the purchase at the same time. The TV was delivered to me on June 30 (READ THAT REVIEW) and I was surprised to realize that my purchased coverage started on the day I ordered the TV rather than when it actually went into service in my home.
Looks like someone got a 12 day discount and it wasn't me.
This is not a "BFD" as Joe Biden might say, but Amazon asked for a review.