Customer Reviews

SquareTrade 3-Year Samsung/Panasonic TV Warranty ($175-200 LCD, Plasma, LED)

5 star:		(7)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(0)

 

 

My 18 month old, 42" Vizio TV had lost functionality of all four HDMI ports. I finally contacted SquareTrade regarding the problem via internet. They contacted me regarding the need for proof of purchase. That was sent in and they emailed that the claim was accepted and requested available days for a repair visit. I was emailed that the parts were sent to the repairman and he called to set up a time for installation. He arrived and replaced the circuit board, re-setting the TV and synchronized all the other components to the remote making sure everything was working. The technician was courteous and experienced and left my TV working better than new. I am very impressed and pleased with the speed and professionalism of SquareTrade and highly recommend them to everyone.

We have purchased many Square Trade warranties over the past several years, including phones, kitchen appliances, laptop computers & a TV. I've cancelled agreements (twice) when a child lost a phone - and received a pro-rated refund! Most recently our TV screen seemed to be going black...so I called Square Trade and they sent a pre-paid address label to return the TV (actually they emailed it & I printed it). We shipped the TV and received the Full replacement funds deposited to our Paypal account within TWO DAYS!! Amazing!

We bought a three year Square Trade Warranty. I was the first time we purchased a TV warrantly. I am extremely impressed with Square Trade and would reccommend them to everyone. When we had a problem with the televison, they addressed the issue immediately, decided it was unfixable and mailed us a check for the purchase price. When we purchase the new TV we will definately go with Square Trade again. I am still shocked that they covered the original purchase price of the Television. Excellent experience.

I have used Square Trade twice on refurbished items and I am glad I did. There was no hassle. The warranties were covered and my purchase price was refunded. I am glad I purchased the warranties

We got a three year SquareTrade warrenty on a plasma TV. We've had the TV for 2 years, and 6 months, and one day it wouldn't turn on. This happened on a Saturday. We found the warrenty, and called the number. Their claims department is not open on the weekends. We did speak to a service rep in Pakistan. He instructed us to make a claim on the web. The following Monday I called, and spoke to someone in the US. The follow up call was needed to help kick start the process. The TV was picked up by a repairman on Wednesday. On Friday we learned by e-mail that it was cheaper to pay us what we bought the TV for, then to pay for the repairs. We received the check on Tuesday.

I was happy with the service. I was concerned at first with speaking to the outsourced vendor, but everything turned out well. I'd recommend this warrenty to a friend.

Square trade works for me. They took care of my claim fast and without any of red tape. Square trade means square business

Had TV that went out year after I bought it , this was a refurb even .
Squaretrade covered with no issues.

I have had several bad experiences with warranties in the past, but not this time. Square trade really came through as advertised. When our LCD big screen TV started having issues, I sent them an email, and they had a tech at my house right away. When he couldn't repair it, they paid us, for a replacement set, with an Amazon gift card, within a few days. Absolutely fast and friendly service. We just bought new kitchen appliances and the first thing I did was purchase Square Trade warranties on them!

I won't know until, and if I need to use it!
They are fast and nice enough so far.