SquareTrade 4-Year Samsung/Panasonic TV Warranty ($500-600 LCD, Plasma, LED)

by SquareTrade

Product Details

• Shipping Information: View shipping rates and policies
• ASIN: B003BLTDT4
• Average Customer Review: 4.0 out of 5 stars  See all reviews (7 customer reviews)
• Date first available at Amazon.com: March 9, 2010

Product Description

From the Manufacturer

A SquareTrade Care Plan protects your electronics and appliances from mechanical and electrical failures during normal use. It provides: Two to four years of coverage, starting at the date of item purchase – please refer to the warranty title for the coverage length. 100% parts and labor – with no deductibles. Item repaired or item price paid out if SquareTrade can't fix it. SquareTrade – The Best Warranty Around: Easy Claims Filing with a Five-day Service Guarantee: SquareTrade’s claim process is painless. Start a claim online or over the phone. Express shipping is free to and from SquareTrade’s depot, and you’ll be sent a special shipping box for fragile electronics. You’ll receive email updates at every step in the process so you’ll never be left in the dark: Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your care plan is free. For large items with in-home service, a local technician will contact you to schedule service within five business days of claim approval (Since in-home service is dependent on the customer’s schedule, repair times are not guaranteed within five days). Hassle-Free Coverage SquareTrade has designed the warranty with your needs in mind. They make it easy for you to: Manage it online. You can view, print, cancel, transfer, and even file a claim online and keep tabs on its progress. Cut the paperwork. You can fax or email SquareTrade your item receipt at any time, and they will store it as proof of purchase. Cancel anytime. In the first 30 days, you may cancel for a full refund. After that, you are reimbursed the unused part of your care plan – e.g., if you cancel your 3-year care plan, after 18 months with no claims, you’ll get 50% of your money back. Transfer at no cost. When your device changes ownership, so can your care plan. Transfers can be done online or via phone. No refurbished replacements. The last thing you want when your item breaks down is a cheap refurbished item that is two generations old. If your item breaks and can’t be fixed, you will be reimbursed your full item replacement cost. As Seen On: Other Things You Should Know: Upon purchase, you will get an email. This is your official confirmation of a purchase. The email will also have a link to the "My Warranties" section on the SquareTrade website where you can view and manage your care plans. You will not get a paper contract unless you request one. Please read the terms and conditions in the .pdf file at the top of the page. There is an easy to understand 2 page summary with all the highlights you need to know. Coverage lasts two to four years from item purchase date. The coverage length is described in the care plan title. Your plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. If your item arrives late, call SquareTrade and your plan can be extended to the shipping date. If you have an issue and are covered by the manufacturer at that time, you’ll be directed to the manufacturer first. It only covers new, in box items. If the item is used or refurbished, please call SquareTrade first at 1.877.WARRANTY. Your item must have been bought on Amazon. If you bought your item elsewhere, please call SquareTrade at 1.877.WARRANTY. It’s only available in the U.S. SquareTrade is currently only available to residents of the 50 US states. 1.877.WARRANTY. That’s the SquareTrade phone number. Call us 24/7 — an agent is always happy to assist you.

Product Description

SquareTrade Care Plans are great value and cost 70% lower on average than traditional warranties.  Upon purchase, you will get an email confirmation.  You will not be mailed a paper contract.  If you have questions, please call: 1.877.WARRANTY.

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

2.0 out of 5 stars SquareTrade Large TV Warranty, August 10, 2010

By 

Daniel E. Otten "Dan" (New Jersey) - See all my reviews
(REAL NAME)   

This review is from: SquareTrade 4-Year Samsung/Panasonic TV Warranty ($500-600 LCD, Plasma, LED) (Electronics)

I have a SquareTrade warranty on a large screen 42 inch HDTV. I specifically purchased this warranty because of the SquareTrade reputation and previous warranties I purchased. This warranty stated when I purchased it that any TV over 32 inches would require in home service.

To make a long story short. SquareTrade advised me that their new policy is to have TVs up to 42 inches sent to their authorized repair depot. I waited 11 days to receive the box and never received a return postage paid label. I am 50 years old in decient shape but I needed a neighbor to help me disconnect the TV from the wall and it was still heavy. We had a very difficult time removing the TV from the wall bracket. The box they sent was too small the box ripped as we attampted to place the heavy TV in the box. I felt the box and packaging had it not been too small would have not fully protected the TV from the vigors on how UPS treats their packages anyway.

I complained to SquareTrade by phone for about the 4th or 5th time since my claim and they finally advised they would reimburse me the full price paid for my TV. My neighbor and I immediately struggled and placed the TV curbside for the garbage men to take. Note: I was informed after my 5rd call that I could have had the TV fixed and they would have paid for it but felt it should have been been handled that way from the start.

I am still waiting and hoping to receive my check as I write. SquareTrade has to think about senior citizens or single females that purchased TVs and warranties through SquareTrade that the last thing they want to do is have to wait for a box, package the TV to send it to the depot, wait for USP to send 2 men in a truck and hope the TV get to its destination without damage from transit.

Its day 14 now without a TV. I will purchase another TV but this time it will be over 42 inches so I don't have to repackage it in a box when it fails to function.

2 of 3 people found the following review helpful:

5.0 out of 5 stars SquareTrade Warranty, July 23, 2010

By 

Eddie "EJD" (N.Y) - See all my reviews

This review is from: SquareTrade 4-Year Samsung/Panasonic TV Warranty ($500-600 LCD, Plasma, LED) (Electronics)

" I have had many warranties on electronics in my time, but nothing has ever come close.... not even a manufacturers warranty.. to the way a claim was settled on 7-19-10 with my SquareTrade warranty. In less then 5 days I was reimbursed for the full amount that I paid when I purchased my 47 inch LCD TV. I will use SquareTrade Warranty and recommend them to everyone I know for as long as I continue to purchase my electronic needs.
Thank you SquareTrade!

5.0 out of 5 stars 100% Reliable company - excellent service!, January 26, 2012

By 

JimInRaleigh (Raleigh, NC) - See all my reviews

This review is from: SquareTrade 4-Year Samsung/Panasonic TV Warranty ($500-600 LCD, Plasma, LED) (Electronics)

I purchased a Vizio TV in January of 2011. I also purchased a Square Trade three year warranty at the same time.
Recently, the TV started to malfunction.
The manufacturers warranty had just expired, so I contacted Square Trade.
I received an immediate response. After providing symptoms and serial numbers, etc. in confirmation, I was advised that a service company would contact me.
Quickly thereafter, they did. I gave them some requested info as well as a few photos of the problem.
Within a day or two, I was advised that it would not be cost effective to repair the problem, and that I would be issued a full refund of my original purchase price.
You cannot beat that for service.
I have since bought a new TV (not a Vizio), and added a new Square Trade warranty on it (4 years this time, to be safe).
I HIGHLY recommend Square Trade based on their quick action and the ultimate outcome.
Honest and trustworthy.
I am a very satisfied customer!