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Stalling for Time: My Life as an FBI Hostage Negotiator [Hardcover]

Gary Noesner (Author)
4.6 out of 5 stars  See all reviews (78 customer reviews)

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Book Description

September 21, 2010
An enraged man abducts his estranged wife and child, holes up in a secluded mountain cabin, threatening to kill them both. A right wing survivalist amasses a cache of weapons and resists calls to surrender. A drug trafficker barricades himself and his family in a railroad car, and begins shooting. A cult leader in Waco, Texas faces the FBI in an armed stand-off that leaves many dead in a fiery blaze. A sniper, claiming to be God, terrorizes the DC metropolitan area. For most of us, these are events we hear about on the news. For Gary Noesner, head of the FBI’s groundbreaking Crisis Negotiation Unit, it was just another day on the job.

In Stalling for Time, Noesner takes readers on a heart-pounding tour through many of the most famous hostage crises of the past thirty years. Specially trained in non-violent confrontation and communication techniques, Noesner’s unit successfully defused many potentially volatile standoffs, but perhaps their most hard-won victory was earning the recognition and respect of their law enforcement peers.

Noesner pursued his dream of joining the FBI all the way to Quantico, where he not only became a Special Agent, but also—in the course of a distinguished thirty-year career—the FBI’s Chief Negotiator. Gaining respect for the fledgling art of crisis negotiation in the hard-boiled culture of The Bureau, where the shadow of J. Edgar Hoover still loomed large, was an uphill battle, educating FBI and law enforcement leaders on the job at an incident, and advocating the use of  psychology rather than force whenever possible. Noesner’s many bloodless victories rarely garnered as much media attention as the notorious incident management blunders like the Branch Davidian disaster in Waco and the Ruby Ridge tragedy. 

Noesner offers a candid as well as fascinating look back at his years as a rebel in the ranks and a pioneer on the front lines. Whether vividly recounting showdowns with the radical Republic of Texas militia, the terrorist hijackers of the cruise ship Achille Lauro, and self-styled messiah David Koresh, or clashes with colleagues and superiors that expose the internal politics and power-plays of America’s premier law enforcement agency, Stalling for Time crackles with breathtaking suspense and insight in equal measure. Case by case, minute by minute, it’s a behind the scenes view of a visionary crime-fighter in action.

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Stalling for Time: My Life as an FBI Hostage Negotiator + Crisis Negotiations, Fourth Edition: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections + On-Scene Guide for Crisis Negotiators
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Editorial Reviews

From Publishers Weekly

Noesner, a former FBI hostage negotiator for 23 years, was the first person to run the bureau's Crisis Negotiation Unit. Looking back, he recalls some major standoffs along with his efforts to understand and interpret the behavior of hostage takers, sometimes finding negotiations thwarted by the actions of his own colleagues. The compelling centerpiece of the book is Noesner's analysis of "what went wrong at Waco" with the Branch Davidians when negotiation and tactical teams were working at cross purposes. After opening with a dramatic account of a man who abducted his estranged common-law wife and their son and was holding a gun to her head, Noesner describes his own "quintessentially American childhood," when he got the idea for his life's work from a segment about the FBI on The Mickey Mouse Club. Drawing on official reports, personal notes, memos, and memories of conversations, he writes with a simple style that nevertheless generates much suspense, recreating past events with a vivid intensity certain to fascinate true crime readers.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

Formerly chief of the FBI’s unit for hostage negotiation, Noesner interlinks principles for talking to cornered desperadoes with cases from his career. Some of those caught nationwide attention, such as the disastrous 1993 siege of religious zealots in Waco, Texas, and here Noesner tells his side of the story. In his discussion of less-well-known incidents, Noesner underlines his core belief that negotiation is more effective in peacefully resolving standoffs than law enforcement’s method of tactical assault. Although professionals are the audience for that debate, true-crime readers have plenty to absorb in Noesner’s accounts, which include several episodes of the husband-abducting-wife-and-kids scenario, a couple of prison riots, three 1990s showdowns between the law and beleaguered fanatics (the Branch Davidians, the Montana Freemen, and the “Republic of Texas”), and a miscellany of terrorism and kidnapping incidents. Working his ideas into the narrative, Noesner reconstructs negotiating dialogue both as a critique of techniques, such as establishing rapport with a hostage taker, and as life-or-death drama. The latter, plus the inside-the-FBI tone, renders Noesner’s recollections a guaranteed attraction in new-books displays. --Gilbert Taylor

Product Details

  • Hardcover: 240 pages
  • Publisher: Random House (September 21, 2010)
  • Language: English
  • ISBN-10: 1400067251
  • ISBN-13: 978-1400067251
  • Product Dimensions: 6.3 x 0.9 x 9.5 inches
  • Shipping Weight: 15.5 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (78 customer reviews)
  • Amazon Best Sellers Rank: #336,344 in Books (See Top 100 in Books)

More About the Author

Gary Noesner retired from the FBI in 2003 following a 30 year career as an investigator, instructor, and negotiator. A significant focus of his career was directed toward investigating Middle East hijackings in which American citizens were victimized. In addition, he was an FBI hostage negotiator for 23 years of his career, spending the last ten years as the Chief Negotiator for the FBI. He retired as the Chief of the FBI's Crisis Negotiation Unit, Critical Incident Response Group, the first person to hold that position. In that capacity he was heavily involved in numerous hostage, barricade, and suicide incidents; covering prison riots, right-wing militia standoffs, religious zealot sieges, terrorist embassy takeovers, airplane hijackings, and over 120 overseas kidnapping cases involving American citizens.

Following his retirement from the FBI he became a Senior Vice President with Control Risks, an international risk consultancy, and most recently spent five and a half years working a kidnap case involving three American defense contractors taken hostage by the FARC in Colombia, South America. He continues to do kidnap management consulting work for Control Risks part-time.

He has three grown children and resides in Virginia with his wife Carol.

 

Customer Reviews

78 Reviews
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Average Customer Review
4.6 out of 5 stars (78 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

24 of 27 people found the following review helpful:
5.0 out of 5 stars Great storytelling & captivating insights, September 21, 2010
This review is from: Stalling for Time: My Life as an FBI Hostage Negotiator (Hardcover)
This was such a rewarding book. I've always been fascinated by that very basic question: when someone is disturbed and irrational enough to actually pick up a gun and take hostages, how on earth do you talk him down?

What was most startling to me was that until very recently in human history--a few decades ago--we didn't know.

The more I learned, the hungrier I got to learn more. How interesting that so much of it amounts to listening.

I had previously learned a great deal about hostage negotiators researching my book COLUMBINE. (The head of the FBI investigation in that case, Dr. Dwayne Fuselier, was a leading negotiator and I spent a great deal of time with him.) Fuselier spoke very highly of Gary Noesner, so I was curious.

I expected to skim through much it, but found myself hanging on every word. There is a great deal to learn here, and it was just as interesting to watch the story of how difficult it was to teach the FBI these ideas. Individuals picked them up rather easily, but making the institution embrace them was a bigger challenge.

My biggest surprise, though, was what a natural storyteller Noesner turned out to be. He has the easy style and readability of a lifelong novelist. It was a gripping and thoroughly enjoyable read.
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8 of 8 people found the following review helpful:
5.0 out of 5 stars The Inside Story of the FBI's Crisis Management Program, September 24, 2010
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This review is from: Stalling for Time: My Life as an FBI Hostage Negotiator (Hardcover)
This book is a fair and balanced look inside the FBI's crisis negotiations and crisis management programs. Gary's observations of the process from an operator's view point is priceless and right on point. He writes in a non-critical converational style, pointing out the positives as well as the negatives associated with each incident. Unless you have been where the author has,you cannot understand or appreciate the tension involved in "stalling for time" when human life is at stake. Gary's reasoned approach to negotiations made a tremendous contribution to the rethinking of crisis management within the FBI. The mistakes highlighted in this book are easily made when managers/leaders rush to judgement at a crisis. This book should be required reading for any law enforcement professional. I highly recommend this book to anyone who enjoys a good read as well!
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5 of 5 people found the following review helpful:
5.0 out of 5 stars Wonderful Read, October 20, 2010
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This review is from: Stalling for Time: My Life as an FBI Hostage Negotiator (Hardcover)
From the first chapter, where the unexpected happens to the last page, I was enthralled with the recounts and stories. The authors' descriptions of circumstances and the negotiation processes transports you to the scene and gives a bird's eye view of the events. I not only enjoyed the book thoroughly but learned how the FBI negotiation process has developed over the years and the authors involvement in that process.
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