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Most Helpful Customer Reviews
29 of 30 people found the following review helpful:
1.0 out of 5 stars
Poor customer service,
By Ferrokka (Florida) - See all my reviews
= Fun:1.0 out of 5 stars
This review is from: Star Wars Galaxies: An Empire Divided (CD-ROM)
I would have previously rated this game 4 or 5 stars. Unfortunately I am no longer able to play due to a 27 hr download via dial up for a recent patch that I am unable to make(DSL and Cable are not available in my area). Poor planning by Sony to inconvenience paying customers, especially in a shrinking market now dominated by XBox and PS2 gamers. It would have been so much easier to add this new patch to the upcoming Wookie expansion due out fairly soon. I'm disappointed to cancel an account that I've had for almost 2 years. I've got to spend my gaming $$$ elsewhere now.
23 of 23 people found the following review helpful:
1.0 out of 5 stars
Only buy this product if you are a glutten for punishment,
= Durability:1.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Star Wars Galaxies: An Empire Divided (CD-ROM)
I've played, enjoyed, and loved this game since fall of 2003, but Sony Online Entertainment has stripped this game of everything that once made it unique, and has just changed this game into an EverQuest clone. On top of that, their handling of upset customers has been the worst example of public relations I have ever seen. From anybody. The only way I would ever recomend this game to anybody, is if I knew they were feeling down about not being treated poorly enough.
I will never do business with Sony Online Entertainment again.
28 of 29 people found the following review helpful:
1.0 out of 5 stars
Buyer Beware... all is not as it appears.,
By SWGexodus "Exodus" (Reno, NV) - See all my reviews
= Fun:1.0 out of 5 stars
This review is from: Star Wars Galaxies: An Empire Divided (CD-ROM)
What was once the most innovative and unique MMORPG in the gaming community has now been blanketly conformed to match that of all others.
The tag line "The Greatest Story Ever Told... Yours" now belies the true nature of the game. One of the most important aspects of the previous SWG was that you had individuality. Crafters heavily competed against each other to create the best products possible to earn business. Since the 'Combat Upgrade' there are caps on what the best can be. The only way to gain individuality is to go fight a rancor without armor, to which other players will place the thought process behind such an action as either incredibly brave, or incredibly stupid. Most negative feedback posts to SOE's site have been deleted giving the impression that there is still viable gameplay to be had. However, as anyone reading the feedback on various gaming websites can see, that the game has been forever changed, and unfortunately, for the worse. SOE seems to have forgotten that the most important piece to this once great game, is their customer base, and has forsaken the input from it. Buyer beware.
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