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State of The Art Marketing Research [Hardcover]

Albert Blankenship (Author), George Breen (Author), Alan Dutka (Author)
3.2 out of 5 stars  See all reviews (4 customer reviews)


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Book Description

0844234435 978-0844234434 June 11, 1998 2

This completely revised and updated edition of State of the Art Marketing Research is still the only comprehensive, all-in-one resource for planning, conducting, and applying marketing research in today's results-oriented environment. Clear, concise, and authoritative, the book describes the technologies that have revolutionized the marketing research discipline and have transformed the day-to-day practice of marketing research into an invaluable tool for actionable plans and programs. Written for managers and marketing executives who direct or communicate with researchers and marketing staff, this book takes the reader step-by-step through the research planning and development process:

  • Defining marketing problems and preparing research plans and proposals
  • Selecting the best primary and secondary research methods for the problem at hand
  • Developing samples and questionnaires
  • Using focus groups
  • Presenting research results
  • Applying research results to marketing problems
  • Making research-based strategy decisions

Including new information on research for international markets and guidance on using the new technologies to develop information about today's fast-changing markets with examples from all sectors of business, this edition is an essential guide to the cutting-edge techniques for mastering today's markets.



Editorial Reviews

From the Back Cover

This completely revised and updated edition of State of the Art Marketing Research is still the only comprehensive, all-in-one resource for planning, conducting, and applying marketing research in today's results-oriented environment. Clear, concise, and authoritative, the book describes the technologies that have revolutionized the marketing research discipline and have transformed the day-to-day practice of marketing research into an invaluable tool for actionable plans and programs. Written for managers and marketing executives who direct or communicate with researchers and marketing staff, this book takes the reader step-by-step through the research planning and development process:

  • Defining marketing problems and preparing research plans and proposals
  • Selecting the best primary and secondary research methods for the problem at hand
  • Developing samples and questionnaires
  • Using focus groups
  • Presenting research results
  • Applying research results to marketing problems
  • Making research-based strategy decisions

Including new information on research for international markets and guidance on using the new technologies to develop information about today's fast-changing markets with examples from all sectors of business, this edition is an essential guide to the cutting-edge techniques for mastering today's markets.

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Product Details

  • Hardcover: 454 pages
  • Publisher: McGraw-Hill; 2 edition (June 11, 1998)
  • Language: English
  • ISBN-10: 0844234435
  • ISBN-13: 978-0844234434
  • Product Dimensions: 9.3 x 7.3 x 1.5 inches
  • Shipping Weight: 2.5 pounds
  • Average Customer Review: 3.2 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #477,270 in Books (See Top 100 in Books)

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Customer Reviews

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Average Customer Review
3.2 out of 5 stars (4 customer reviews)
 
 
 
 
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46 of 52 people found the following review helpful:
5.0 out of 5 stars A Bible for Market Researchers, June 14, 2000
By A Customer
This review is from: State of The Art Marketing Research (Hardcover)
As a researcher I have found this book to be an excellent guide for my work. State of the Art is great in helping to know what to look for in doing mall interviews, focus groups and mail studies. It give excellent explanation of sampling, designing questionnaire and everything relevant to the research industy. I would highly recommend this book for newcomers to the world of research as well as to the experienced researcher.
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9 of 10 people found the following review helpful:
4.0 out of 5 stars Good for newbies and marketing people: not deep enough for practioners., January 12, 2006
This review is from: State of The Art Marketing Research (Hardcover)
Blankenship has written and updated this volume to maintain its role as a comprehensive guide to market research, and to a point it succeeds. It is an ideal introduction for non-researchers, for example marketers who wish to bone-up on research methodology and project considerations before engaging with research supplier. It is also a great overview for new researchers.

But in being written for marketers, the text doesn't get inside each facet of research deeply enough, and for an experienced practitioner there just isn't sufficient depth here.

From a methodology point of view the text is also somewhat mainstream and dated, and while this edition has played catch-up with on-line surveys, it doesn't deliver a sense of where the profession of market research is heading. State of the Art?The cover-art of binary digits rather sums it up. Isn't research supposed to be about people?

A great and comprehensive book for marketers, that deserves points for its discussion about how research drives strategic decisions - but this is simply not crunchy enough for people whose business is to understand consumers more deeply.
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1 of 1 people found the following review helpful:
3.0 out of 5 stars A basic guide, get it for an overview., February 19, 2007
By 
Enrique Leyva "Joe" (Jönköping, Sweden) - See all my reviews
This review is from: State of The Art Marketing Research (Hardcover)
Hello, I bought this book on December 2006 for developing a market research for a client. I was interested in the develop of a survey and the statistical concepts you have to get for the researh, but in this particular aspect this book is just a basic guide. I think it's good for those who are not going to develop a survey research but necessary for the ones who would like to know alternatives and examples for market research. Not so applicable for Mexico, just a global idea.
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Inside This Book (learn more)
First Sentence:
This chapter addresses two important issues: the need for research as a marketing strategy and the changes in the marketing research profession occurring because of improved computer technology. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
competitive marketing intelligence, mint fudge ice cream, health services marketing, focus group discussion guide, marketing research applications, omnibus study, omnibus studies, response measurement systems, customer satisfaction research, customer satisfaction study, mail panel, brand users, advertising recall, marketing information system, switching banks, questionnaire testing, proprietary studies, telephone study, purchase intent, telephone studies, personal interviewing, conjoint analysis, mall intercepts
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, New York, American Marketing Association, State of the Art Marketing Research, Bureau of the Census, Fast Laners, Diverse Strivers, Marketing News, Savvy Sophisticates, The Wall Street Journal, American Demographics, Mediamark Research, Nielsen Media Research, Sawtooth Technologies, Advertising Age, National Demographics, Red Lobster, Using Focus Groups, Adopter System, Advertising Research Foundation, Call Interactive, Creative Research Systems, Hong Kong, Information Resources Inc, Metaphor Computer Systems
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