Customer Reviews

Steam Buddy Handheld Steamer

5 star:		(8)
4 star:		(6)
3 star:		(1)
2 star:		(6)
1 star:		(71)

 

 

I saw this on TV and thought it would save me lots of time and just heat it up and get the wrinkle out of whatever I wanted to put on. When I bought this 19.95 item I had no idea they would charge me 15.95 for shipping and handling. I could have swore they said 5.95 on the phone. At any rate I decided to suck it up and try it and see if it was good as it said it was. It stinks. I was trying to get wrinkles out of cotton and it didn't work. Don't waste you hard earned money. It takes less time to iron. I can return it but they "less shipping and handling" and of course I will have to pay to have it shipped.

HUGE DISAPOINTMENT! Do not waste your money.This is the biggest hoax ever! They charged thirty dollars for shipping and it took forever to get here...where the hell was this thing being shipped from? It actually came from California. I was all excited when it finally got here. I tried it on a simple cotton t shirt and it did not get one single wrinkle out. When we called to return it, the company offered to send a free attachment, which we had ordered with the steam buddy to begin with. The attachments don't work either by the way. We tried the "furniture attachment" on the couch and it did nothing. Needless to say we are sending it back extremely unsatisfied.

They charge you double for shipping and the product doesn't work well at all. When the item arrived, it had condensation on the inside, which led me to believe that it had been used.

The company also received a D from the Better Business Bureau -- recently upgraded from an F.

Thank goodness I purchased this at a local store instead of having it shipped to me. It spurts the steam out erratically, and it makes a horrible noise while doing it. It says, hold the button for a constant stream. They mean a constant stream for about 5 seconds and then it fizzles out.

It's basically a water gun, with a heater and multiple holes! Please don't waste your money on this.

Here are the cons:
1. Does not work (the steam spurts erratically)
2. Falsely advertised (it does not remove wrinkles!!)
3. Shipping charges inflated (why is the s/h nearly as much as item itself when the box is a little larger than a long shoe box)?
4. You will need to pay for return shipping when you promptly want your money back for this total piece of junk!

Here are the pros:
If enough potential buyers read these accurate reviews, they will save themselves the time, trouble and aggravation and not buy this product. It is totally ineffective and useless.

Any sham company can create a t.v. commercial, but unless it is a proven product with honest results from real-life testimonials, the staged results on the commercial are little more than paid actors making a fast buck. Save your money. I wish I had!

I asked for the Steam Buddy for my birthday last month and couldn't wait to plug it in and try it. I was really looking forward to saying goodbye to hauling out the ironing board and setting up the iron to press a few wrinkles out of my cotton garments.

To say I was disappointed is an understatement! They made it look so easy on the commercial, that the wrinkles just fell out! Well, let me tell you that the wrinkles on MY clothes are still hanging in there after many, many tries. The thing spits and sputters water all over the garment and the wrinkles are still there!

I read the instructions carefully and followed them to the letter, so to the fella that says that all of us that give negative comments are stupid and aren't using it correctly, I say to him, I'm proud for you and glad that you are satisfied with your steam buddy. You must have gotten the only good one!

"Steamed" in Texas

I saw the infomercial on the Steam Buddy several months ago and thought that it would be a very handy item to get wrinkles out of clothes quickly and effortlessly. Boy, was I wrong! After waiting forever for the item to arrive, I filled it with water and plugged it in. After a few seconds (as advertised), the red light went off which signaled that it was time to steam. After pressing the handle three times and getting three small puffs of steam, the red light comes on telling me to wait for the unit to heat up again. This has pretty much been the story of my life ever since. I've even tried plugging it in and letting it sit while I take a shower thinking that if it took longer to heat, the steam would last longer - no such luck. Three puffs of steam, another 3 minutes to wait for the unit to heat up again, then again, then again.

It also doesn't remove wrinkles as it so fervently states. I've wasted many a Monday morning attempting to steam wrinkles out of simple polo shirts to no avail. It would be much easier (and take less time) for me to put up an ironing board, plug in my iron, wait for it to heat, then use it to iron my clothes than using this piece of garbage.

I'm officially done with Billy Mays-endorsed products.

I wish I'd checked the other reviews out before wasting my money. This machine is only pretty good on very small items. On the commercial, they show someone steaming out curtains - NO WAY! I tried and gave up after I realized I'd be there for about the next ten years trying to get the wrinkles out. And the shipping and other fees are ridiculous and drive the cost up.

Decided not to listen to everyone's advice a couple of days ago and tried to buy the Steam Buddy on their website. I was charged an extra $10 for shipping the "free" creaser without being asked to authorize the amount.
I called the next day to cancel the order and was told that the information was not in the computer yet so they could not do anything, and that I should call after 24 hours.
I called back today and was told that the order was already processed, so they were not able to cancel it any longer. They told me to send it back when I receive it for a full refund. I told them that I want the return shipping paid as well and they assured me that would happen. I will contact the authorities if I don't get every cent I spend back from these people...

I usually find products endorsed by our old tv infomercial pal Billy Mays fairly good but folks, take a PASS on this one! The only thing that will get steamed is you! I tried this on simple pillow cases fresh out of the dryer,hoping to press out those curling edges. Other than a moist pillowcase, not a wrinkle was removed. I moved on to a silk night shirt, same result. Gave it one more chance with a brand new men's shirt straight out of the package...nothing.. What I found even more interesting is that "steam" does generate from the handpiece but it is not very hot..I would not recommend this product at all