Customer Reviews

Step2 531700 MailMaster StoreMore Mailbox

5 star:		(24)
4 star:		(7)
3 star:		(1)
2 star:		(1)
1 star:		(1)

 

 

I did weeks of searching for a mailbox which would lock, could hold lots of mail, and look decent in front of a residence. This is easily the best of its kind in all those regards. The others have smaller storage areas but yet are more expensive. Go figure! And to top it off, most are these metal monstrosities which look like they should be in front of a business not a home. Besides which, metals ones are just going to get dinged and scratched over time from rocks getting kicked up by passing cars... or worse if you've got any of those baseball bat vandals that randomly drive by. But this one is made out of some sort of heavy-duty plastic that won't have any of those problems. My husband even had the overwhelming urge to test it by hitting it with his old baseball bat - it just bounced right off with no damage at all. I have no idea what one reviewer meant by "it's not the prettiest mailbox". I think it is very attractive, especially compared to all those metal ones, and agree with the other reviewer who said it looks a bit like a castle. As far as mailboxes go, I think it is quite nice. And you just can't beat having a mailbox which will hold all your mail (even small packages) while you're away on vacation and it be there waiting for you immediately upon your return - no trip to the post office to pick it up and restart delivery! Even my mail carrier says it's the best mailbox she's ever come across.

Not the prettiest mailbox, but seems robust, and will hopefully finally defeat the vandals. Assembly is pretty easy except for the lock - I had to file out the hole in the plastic to get it to fit, and I also had to file the lock spindle to let it rotate within its barrel.

All in all I would rate it pretty highly, and the price was right

This is an outstanding product! The design and construction are first rate. For anyone that has to travel on a regular basis, this mailbox's extra storage feature is a great convenience. Assembly and installation are very straight-forward. However, be ready to use some firm blows with a rubber mallet to insert the locking mechanism. It's a very, very tight fight...but a lock should be secure! But the real winner for me on this product is the fantastic customer service from the manufacturer Step2. I purchased this product from a third-party vendor. When it arrived the installation hardware was not included in the box...mistakes happen. I looked up the Step2 web site and then contacted customer service by phone. Not only did I not have to wait forever on hold, but I got to speak to an actual person! The customer service rep was very courteous and simply asked for my contact/mailing information and told me that they'd be shipping replacements for the missing parts. The replacement items were received in one week. I was impressed by the product; but the top-notch customer sealed the deal. I strongly recommend this product and the Step2 company!

I needed a locking mail box that would be teenager proof, unlike my traditional locking wall-mounted box. This "mailmaster storemore mailbox" also resembles a bit of a castle, and actually looks very very nice where I put it, half hidden behind a bush. A neighbor already commented positively on its looks.
I had a bit of trouble installing the lock though. It works, but I don't think its in right. From my experience, I'd have to warn people NOT to hammer the lock into place, even if their hubby suggests it. I am going to go to the hardware store this weekend and try to find a new lock mechanism, and try to do it right the second time around. Other than the lock, no assembly is required... just installation on a short 4"x4" post.
EDIT: IT TURNS OUT THAT THIS MAILBOX IS *NOT* TEENAGER PROOF. I REALLY DON'T KNOW HOW SHE DOES IT, BUT OUR RETARDED DAUGHTER MANAGES TO GET THE MAIL OUT OF IT, EVEN WITH THE FALSE FLOOR TAKEN OUT.

Finally got around to installing this mailbox to replace the old standard. Easy to assemble and it fit right onto the existing post. This is the best for storing 'vacation mail'. Having a door on both sides ends the dropped mail into the gutter. Do a little faux painting on the 'stones' to help with the plastic look.

Very Nice, Very heavy duty, very sturdy. Make sure you grind the keyhole a little with something like a Dremmel out a little before trying to install the lock. (thanks to the others for this tip)

I ordered 2 of these mail boxes 1 for me & 1 for the neighbors. We've had it now for about 1 1/2yrs. It is still in great shape. Nice when we go on trips, we just lift up the bottom & when the mail gets delivered it drops to the bottom & we don't have to worry about any one taking our mail. Even got my mom to get one just a couple of months ago. I would recommend this to everyone.

THIS MAILMASTER MAILBOX IS A GREAT PRODUCT! THE ONLY PROBLEM WE HAVE HAD IS THE OPENING UNDER THE MAILBOX FLOOR IS TO LARGE! MY HUSBAND WAS ABLE TO STICK HIS ARM IN AND REACH CLEAR TO THE BOTTOM A PICK UP A SCREWDRIVER HE DROPPED IN TO PROVE A POINT TO ME. HE MADE A FLOOR WITH AN OVAL OPENING THAT THE MAIL WAS ABLE TO BE SLIPPED THROUGH BUT "NOT" THE ARM! HE SCREWED IT TO THE UNDER PART OF THE MAIL HOLDING COMPARTMENT! PROBLEM SOLVED! WE WERE GONE FOR 8 DAYS ON A MINI VACATION AND OUR MAIL WAS WAITING FOR US WHEN WE RETURNED HOME! OVER ALL WE LOVE THIS MAILBOX!

I bought this mailbox to stop drive-by mail theft. I live in a rural area and had begun to experience times when I found my mailbox door open and empty. I leave the floor out so all mail drops into the locked section below. I found installation to be easy, requiring only cutting the existing post to 24" and lowering this one onto it then securing it in place with the included lag bolts. The only drawback for me is that my old box was larger and would accommodate larger packages. An acceptable trade-off.

We are moving to a new location and needed to set up a mail box that could hold mail we received for approximately 1 week (or longer). This box did the job - it is pretty sturdy (noted it listed under toys so was cautious)and relatively roomy. The box has a "piece" that you can take out so that all the mail just drops into the cavernous storage area - our mail man initially wedged letters in between the box and the mail door because he wasn't sure what happened to the mail if he dropped it in. However he seems to be doing better now. You can put the "piece" back in at any time if you want to mail something - without it there is no way a mailman could reach your sent letter.