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7 Steps to Emotional Intelligence Paperback – March 1, 2001

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Product Details

  • Paperback: 400 pages
  • Publisher: Crown House Publishing (March 1, 2001)
  • Language: English
  • ISBN-10: 1899836500
  • ISBN-13: 978-1899836505
  • Product Dimensions: 9.4 x 6 x 1.1 inches
  • Shipping Weight: 1.6 pounds (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #1,145,398 in Books (See Top 100 in Books)

Editorial Reviews


7 Steps to Emotional Intelligence is a structured guide, a workbook packed with individual exercises and self-assessments - an intensive course in EQ excellence. --Judith Pearson, PhD

From the Author

We wrote this book because we are committed to help to increase the world’s EQ. We really believe that this book will help you. Its contents are based on material we have been teaching since 1997 and which have proved to increase participants’ emotional Intelligence.

However, since this book has been written, we haven't stopped. Therefore, if you buy this book, you'll get free access to 2 assessment tools at the jobEQ.com website. The COMET tool will assess your level of competency in relationship to 11 topics we teach in "7 Steps". The report generated will help you focus your learning efforts on specifc sections of the book. The iWAM tool will help determine your preferences in terms of meta-programs that are discussed in the second half of lesson 4. Buying this book entitles you to the full iWAM management report.

Finally, our commitment to our readers means that we remain available for e-mail discussion to help our readers to get more out of our materials.

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Customer Reviews

3.9 out of 5 stars
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Most Helpful Customer Reviews

87 of 92 people found the following review helpful By koalaroo on March 24, 2002
Format: Paperback
I bought this book instead of the Goleman book because all the reviewers indicated that the Goleman book was lacking in practical advice as to how to apply the theory to achieve results in your life.
Unfortunately, I found 7 Steps to Emotional Intelligence even less useful due to the extremely technical, academic presentation style and the focus on Neuro Linguistic Programming. I didn't realize I was buying an NLP book...I thought this would be primarily a book about emotional intelligence.
Being an engineer, academic or technical presentation styles are usually not a problem for me, but I just found that I didn't want to spend 90% of my time comprehending NLP and only 10% learning about emotional intelligence.
If you are already very familiar with NLP, this book may be what you are looking for. If not, you may be disappointed, as I was.
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76 of 83 people found the following review helpful By A Customer on July 6, 2001
Format: Paperback
Which emotional intelligence book you buy, depends on your needs: Some books merely discuss WHY EQ is important (as Goleman did in 1996) Other books show WHAT is important (for instance Goleman's 2nd book on this subject: "Emotional Intelligence at Work" in 1998) Some books give you TESTS (see Executive EQ with Cooper & Sawaf) Some books are simple , but too basic (give you just some TRICKS)and others are too theoretic (like Bar-on 2000).
All of that is interesting, BUT leaves you wondering, HOW do I really develop my emotional intelligence?
That's why this book is so great: not only does it give a good theoretical introduction, but you learn HOW we live our emotional lives (mostly based on techniques from cognitive science field, and its applications, such as NLP) AND you learn how to use this techniques + you get exercises to start working on it.
Recommended if you want to get a good mix of a intelligent and emotional explanation.
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75 of 82 people found the following review helpful By Marilyn Melville on May 29, 2002
Format: Paperback
As a consultant and trainer in Organisational in Emotional Intelligence and an NLP Practitioner I applaud the work of Patrick Merlevede, Bridoux and Vandamme. 7 Steps to Emotional Intelligence has offered me an unparalleled resource in my consulting, training and tools for EQ and Exec. Coaching.
I have read a number of books of late on the burgeoning topic of Emotional Intelligence, which include: The emotionally intelligent workplace (Cherniss and Goleman), Emotional Intelligence at Work (Goleman), Executive EQ (Cooper and Sawaf). In my opinion, these books successfully answer the 2 basic questions- Why EQ and What is EQ? What has not been successfully addressed till now is How-EQ?
After presenting compelling evidence to change, anecdotes that inspire, highly developed and statistically reliable measurements, one is then `left hanging' with no concrete methods of effecting this change. Goleman (Emotional Intelligence at Work) offers no `answers' his later text with Cary Cherniss discusses the `what of EI training' but not how this can be achieved. Developers of the EQ Map, Dr Cooper and Esther Orioli (Q Metrics) have engineered a 21day program to build EQ, one competency at a time (frustratingly slow process that uses the conscious mind and determination to bring about change). I do not doubt the merits of such a program but I find it interesting that we insist on the latest in software and computer technology but are still using outdated systems to utilising the brilliance of the human machine in creating change.
Most recent thinking acknowledges that all human behaviour, learning and change occur at the unconscious level. That is, at the level of the programs we are running, the coding behind the behaviour. To be lasting and effective, change must occur at this level.
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37 of 41 people found the following review helpful By Karl on August 24, 2005
Format: Paperback
Firstly, let's be very clear that this is NOT a book about Emotional Intelligence. It is a book about the authors' ideas on about NLP (neuro-linguistic programming) and how to apply NLP techniques. Whether it is about applying NLP to the subject of Emotional Intelligence depends on what definition of "emotional intelligence" is being used.

I have been told by one of the authors that "the book contains at least 25% typical emotional intelligence material"

Is it really adequate to have "at least 25% typical emotional intelligence material" in a book called "7 Steps to Emotional Intelligence"?

And what, in this context, is meant by "typical"?

In my opinion it certainly is NOT, for example, "typical" EI in the sense that Daniel Goleman or Salovey and Mayer use the term. Indeed, I'd be surprised if there was as much as 6 pages of material in the entire book that corresponds to any generally accepted definition of "emotional intelligence".

As far as I could see, it looked as though the definition of EI used here was made up for the occasion, partly on the basis of a book by Leslie Cameron-Bandler and Michael Lebeau called "The Emotional Hostage". Indeed, "7 Steps" takes Goleman to task for not having read "The Emotional Hostage" and claims that if he had read it then he "might have been [sic] reached very different conclusions" (on page 355). Yet strangely enough, though "The Emotional Hostage" is praised effusively, "7 Steps" also fails to reflect the key ideas in that book.

To be fair, these points might have been pardonable, to some extent, if the book actually added very much to our understanding of NLP, or at least showed us how to use NLP effectively in relation to our emotions. But in my opinion it does nothing of the kind.
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