If you are early in your career this is a must read.
Paul's "8 Steps to Restoring Client Trust" can be used as a checklist for daily living as well as a guide in maintaining/restoring any relationship.
His straightforward, concisely written manuscript greatly contributes to making this a quick, easy read.
Once again Paul provides valuable guidance. I've worked as a manager inside organizations and as a consultant to companies. Paul's advice fits both contexts. Read morePublished on July 14, 2012 by Philip G Neufeld
This book is a quick and fun read. The book dives right into the issues and offers practical advice. It skips the fluff and lingo of other books on similar topics. Read morePublished on July 4, 2012 by Lucas Mcgregor
This book goes beyond advice for the professional. Paul's "8 Steps to Restoring Client Trust" can be used as a checklist for daily living as well as a guide in... Read morePublished on June 6, 2012 by Dr. P