Customer Reviews

Sterling 311 Reclining Bathtub lift Bath tub Bathlift

5 star:		(4)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

This is a good, sturdy bath lift. It works smoothly and the battery stays charged for a quite a few days. The bather is always in control of the rate of the lift and descent into the tub. The price on this is excellent. I priced bathtubs with built in lifts and they cost into the thousands. The only caution; If your tub has any kind of patterning or graininess in the base, the suction cups won't work. The suction cups on the bottom of the lift adheres to smooth surface tubs only. On a smooth surface, the suction is very powerful and the lift is very secure. This is a good lift for injured or older people. A paraplegic person can use this. Using it allows for independence in bathing or bathing with very little assistance. The remote is very simple to operate. Set up is very easy...no tools required. Battery needs a 24 hour charge before lift can be used.

We purchased the Sterling 311 for my 74-year old mother because her chronic back pain made it impossible for her to get down into the bathtub, even with assistance. From the very first day she used it, she loved it. She is now even confident enough to use it without having to have someone with her.

Before purchasing the Sterling 311, we had reviewed both the walk-in bathtub (Cost: $3000-$4000, plus installation) and an inflatable bath lift (Cost: $1400, and non-returnable.) We chose the Sterling 311 not only for the lower cost (under $600 delivered) but because the installation was easy, and, unlike the inflatable lift, we had the option to return the product if it did not work well for my mom.

The bathlift appears to work okay, but I have sent an inquiry about it and received no answer! It came with no instructions, and I have two pieces left over which I don't know what to do with! Also, would like an idea about how long a full charge takes and how long it lasts. And will bath oil gum up the works? All these questions I sent to them and have never had any answers.

My mother is 91.8 years months of age, 92 in June. I mailed this to her and later showed her how to enter the tub from the outside as was posted on a clip on YOU TUBE.com. She had a been stepping over the side of a 13" or higher tub curb to shower. She had not enjoyed a bath in several years. This is a -very sturdy unit- that made me feel secure when I sat on it while putting it together, assembly is also found on You Tube.com. When my child put on a swim suit and transfered from the outside to the inside of the tub and then took the remote and powered down. My mother was cheering on the sidelines! My child has cerebal palsy and will also need a bathlift after I saw the ease of use for her. I do not live in my mothers area/country, but I feel like a million dollars to know she has more independence back. She lives alone, and has no qualms about taking a real hot sudsy bath again. If your loved one is closer to my mothers age, show this to them and show them the info movie on YouTube.com. If you can get them a model as I did, it will seal the deal! Older people think electricity may be near. We charge in a completely different room, and then push the remote back on to the water proof cord. Hope this helps the young and the older who are a bit nervous about it. Also, her tub has an "uneven" bottom so I put plexiglass down first, and there is very little wabble. At any rate, it sure does not bother her! She keeps saying, Wow! I almost gave this away, I almost missed having wonderful baths again.

The product broke the 3rd time we used it and despite repeated phone calls and emails we received no response. I would have returned and re-ordered but was unable to get any response. One of the worst customer service experiences I have ever had. I would not recommend dealing with this company.

It is what I wanted & needed. I am well pleased with it & the service.