Customer Reviews

Steven Raichlen Best of Barbecue SR8006 20-inch Ultimate Locking Tongs

5 star:		(3)
4 star:		(1)
3 star:		(1)
2 star:		(1)
1 star:		(2)

 

 

The Companion Group appreciates and respects customer feedback, as we want only quality products to represent us, particularly in our partnership with Steven Raichlen. We have corrected the locking mechanism and are currently quality inspecting each and every tong in our warehouse before distribution. We sincerely apologize and would encourage anyone who received the unsatisfactory product to call our customer service manager (800-521-0505, ext 3512) and we will replace the item at no additional charge.

I spent several months and 5 purchases trying to find a good set of tongs for my husband who is the pickiest "BBQ Expert"...These were one of the WORST. DO NOT BUY THEM. The locking mechanism is clunky. They do not open and close smoothly. The OXO 16 inch Tongs are much better and lighter. You do want tongs that have a hinge vs the ones that are permanently open waiting for you to squeeze them around what you are trying to pick up. Good luck. I had to send these back.

Well sometimes it pays to take a chance. After reading a negative review of these tongs I went ahead and bought them anyway...I do love Steven Raichlen's show and his books. Well, either I have a disagreement with the earlier review or they fixed 'em. These tongs work great, are very heavy duty for handling big slabs of meat like I like to cook, and the extra length keeps my hands cool without gloves. I vote 5 stars. Keep on BBQ'ing!

I loved these tongs when I first bought them. They are beefy and will pick up a full rack of ribs with ease, which is why I bought them. However, the spring failed after about a dozen uses. It broke in the very center of the U-bend of the spring. The tongs themselves are sturdy, but the spring mechanism is cheap. I have since purchased a pair of Oxo 16" tongs.

Good product in general. One came a bit bent and the clever automatic lock unlock wouldn't work until I unbent it.

I ordered 3, was billed for three and received 2. Amazon is now "junk" in my inbox.

These tongs are great but I gave three stars because one of the plastic handles came off and I had spend time making a repair.

I was a little reluctant to purchase these because I had heard a lot of things about the spring mechanism in them being faulty but that they were being recalled and fixed. So I was wondering if the one I bought was a fixed model or not. Well, it must have the newer design because I've been using these for a few months and I have nothing but good things to say about them. I was previously using a long OXO set of tongs which were pretty good but a little flimsy for some of the heftier cuts of meat like, whole chickens and pork shoulders. These tongs are sturdy! You know that the minute you pick them up and feel the weight to them. They can easily pick up anything you need on the grill and, because of the 20 inch length, you can keep you hand at a safe distance from the actual fire. The handle has grooves for your fingers and thumbs which enhances the grip and they lock in a closed position for storage.

If you do any outdoor cooking, you will appreciate these tongs. They're a well thought out piece of equipment you'll use for years and be glad you purchased.

We took a chance on these for part of a Father's Day gift and the piece of metal that acts as a spring broke after only 1 use. After reading the reviews I called the company instead of returning for a refund. They were very nice and sent out another one. This one just broke - exactly like the other one - after about a month of use. The overall design of the tongs is great like other Raichlen products but the construction is severely lacking. Don't waste your money on this model.