Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your email address or mobile phone number.

Qty:1
  • List Price: $18.00
  • Save: $4.35 (24%)
FREE Shipping on orders with at least $25 of books.
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
Stop Complainers and Ener... has been added to your Cart
FREE Shipping on orders over $25.
Used: Very Good | Details
Sold by Johndevv
Condition: Used: Very Good
Comment: Very clean copy with minor wear to cover.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done Paperback – February 26, 2013

4.8 out of 5 stars 22 customer reviews

See all 3 formats and editions Hide other formats and editions
Price
New from Used from
Kindle
"Please retry"
Paperback
"Please retry"
$13.65
$8.90 $5.07

"TED Talks: The Official TED Guide to Public Speaking"
The inside secrets to giving a first-class presentation from the man who put TED talks on the world’s stage. Learn more | Kindle book
$13.65 FREE Shipping on orders with at least $25 of books. In Stock. Ships from and sold by Amazon.com. Gift-wrap available.
click to open popover

Frequently Bought Together

  • Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done
  • +
  • Stop Workplace Drama: Train Your Team to have No Complaints, No Excuses, and No Regrets
  • +
  • How To Reduce Workplace Conflict And Stress: How Leaders And Their Employees Can Protect Their Sanity And Productivity From Tension And Turf Wars
Total price: $40.45
Buy the selected items together


Editorial Reviews

From the Back Cover

Turn Constant Complainers into Productive Contributors

"Got some people at work making you crazy with their inappropriate behavior? Don't give up. Swindling provides ideas and solutions that will make your workplace and life better."
—Mark Sanborn, bestselling author of The Fred Factor and You Don't Need a Title to Be a Leader

"With over two decades of experience on the topic, Linda Swindling simplifies the troubling trend towards more complaining and less doing. Turns out, you shouldn't just walk away or tell Complainers to 'put a cork in it.' Great book and fantastic solutions for leaders and coworkers alike."
—Vince Poscente, author of New York Times bestseller The Age of Speed

"Swindling serves up a very practical tool to keep your cool around constant Complainers. Specifics on how to spot them, stop them, and avoid supporting their habit. Love this book!"
—Dianna Booher, author of Communicate with Confidence and Creating Personal Presence: Look, Talk, Think, and Act Like a Leader

"Linda Swindling offers a flight plan to take you from a culture of negativity and turbulence to one of responsibility and contribution."
—Howard Putnam
, former CEO of Southwest Airlines; author of The Winds of Turbulence

"This is a reference book every manager needs to own and use."
—Jim Eckelberger, Rear Admiral, U.S. Navy (Ret.); Chairman of the Board, Southwest Power Pool

Persistent Complainers are expensive. They take up your time, resources, and mental bandwidth. When you change a culture of complaining to one of contributing, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. Stop Complainers and Energy Drainers shows you how to negotiate the toughest situations in the workplace. With these proven communication strategies, you'll end unproductive conversations and behavior at work and accomplish more with your teams.

About the Author

LINDA SWINDLING is a workplace communication expert. She began negotiating work drama first as a successful attorney and mediator and later as a keynote speaker, executive coach, and strategic consultant. A Certified Speaking Professional (CSP) and president of Journey On, she is the author of the popular Passports to Success series, which offers thirteen titles on workplace and communication issues. Visit her at www.StopComplainers.com.

NO_CONTENT_IN_FEATURE


Product Details

  • Paperback: 224 pages
  • Publisher: Wiley; 1 edition (February 26, 2013)
  • Language: English
  • ISBN-10: 111849296X
  • ISBN-13: 978-1118492963
  • Product Dimensions: 5.5 x 0.6 x 8.5 inches
  • Shipping Weight: 8.5 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (22 customer reviews)
  • Amazon Best Sellers Rank: #228,205 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Kindle Edition
Linda Byars Swindling does a great job in this book about how to deal with those negative people who we encounter. She has a background in the legal field (she says she is a "recovering lawyer") and has encountered many people who are, shall we say, "less than desirable." Well, she illustrates how we can survive in a world that has a few too many complainers. She gives practical, real-world tips on how to be diplomatic, professional and get the job done.

Get this book and you will be glad you read it and studied it when you next encounter one of "those" kind of people!
Comment 4 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback Verified Purchase
It seems that no matter who we work for, there is always those people that bring you down on a good day. Learn how to deal with the drama!
Comment 5 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback Verified Purchase
I have read Linda Swindling's new book and it is the best I have read on this topic! She nailed it. I have recommended this book to so many clients. I am going to take this to my next keynote and hold it up for all to see and hopefully get on board. Her wisdom, ideas and fresh approach keeps me in awe. Bravo. Can't wait for her next book!
Comment One person found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
For over 25 years, I’ve helped leaders improve workplace performance and productivity. Stop Complainers and Energy Drainers reminds us that a complaint isn’t always negative—somewhere under that irritating tone, good ideas often sit untapped. If you can get past the whining and get to the ideas in a positive fashion, your team’s productivity will skyrocket. Swindling gave me several new techniques on how to be present when someone is “venting” and truly listen for understanding (my weakness). I highly recommend you read this book if you have chronic complainers in your life or at work—you’ll feel your stress level come down about five notches—and you’ll be a more productive leader with better strategies on how to handle tense conversations.
Comment One person found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
Provides outstanding analysis and invaluable solutions to deal problem employees in both large and small corporations. This book will help reduce turnover and improve retention. Best of all, it will help morale.
Comment One person found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback Verified Purchase
Linda,

I loved your new book. This is such a problem in today's workplace and your book explains exactly the issues we face and more importantly how we handle each of these types of individuals. A must read for anyone in the business world!

Stu Schlackman
Comment One person found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
Linda Swindling’s, Stop Complainers and Energy Drainers, is not your typical book on communications skills. This pragmatic book will help you spot the different types of complainers there are, the reasons behind their divergent behavior, and provide you with practical tips and solutions to deal with the various situations. You will learn numerous ways to navigate the emotional drama- so you can get back to what matters most- getting back to work and achieving your desired results. Applying deep insights garnered from her research in the field, training as an attorney, and many years of hard earned experience, the author demonstrates how you too, can apply the practices to transform your working relationships.

This should be required reading for every workplace employee. You may even discover how you are part of the problem, recognizing your type of complaining, and draining other people’s energy. I highly recommend this book!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
It’s no secret that complainers and energy drainers impact productivity!

The unproductive time costs companies at least $4,320 to $12,330 per year per employee. In a company with 100 employees, the figure equates to a weekly waste between $6,653 and $18,988 and a yearly waste of up to $949,410!

As a productivity expert I am always looking for great resources to share with my audiences around the world when I speak. Recently I read this book by Linda Swindling and even though I am possibly the most positive person I know, in our lives we all have people or clients or colleagues who can sometimes drain us or create work drama that avoids us getting things done.

Linda’s book is an easy read full of practical strategies you can implement as both an employee and boss in any organization. She even details strategies if your boss is the biggest challenge!

She unpacks the different types of complainers that include whiners, complicators, prima donnas, controllers and toxics. She also has a whole chapter dedicated to the person who recognizes they are the complainer. The back of the book is filled with brilliant resources and we especially enjoyed the snapshot overview of commonly used assessment tools (i.e. DiSC, Insights, Myers Briggs) and how her research compliments this.

If you find you have someone in your life or in your team that drains your energy and you are looking for practical advice on how to negotiate work drama to get more done, buy this book.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Most Recent Customer Reviews

Set up an Amazon Giveaway

Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more
This item: Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done