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Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done Paperback – February 26, 2013
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From the Back Cover
Turn Constant Complainers into Productive Contributors
"Got some people at work making you crazy with their inappropriate behavior? Don't give up. Swindling provides ideas and solutions that will make your workplace and life better."
Mark Sanborn, bestselling author of The Fred Factor and You Don't Need a Title to Be a Leader
"With over two decades of experience on the topic, Linda Swindling simplifies the troubling trend towards more complaining and less doing. Turns out, you shouldn't just walk away or tell Complainers to 'put a cork in it.' Great book and fantastic solutions for leaders and coworkers alike."
Vince Poscente, author of New York Times bestseller The Age of Speed
"Swindling serves up a very practical tool to keep your cool around constant Complainers. Specifics on how to spot them, stop them, and avoid supporting their habit. Love this book!"
Dianna Booher, author of Communicate with Confidence and Creating Personal Presence: Look, Talk, Think, and Act Like a Leader
"Linda Swindling offers a flight plan to take you from a culture of negativity and turbulence to one of responsibility and contribution."
Howard Putnam, former CEO of Southwest Airlines; author of The Winds of Turbulence
"This is a reference book every manager needs to own and use."
Jim Eckelberger, Rear Admiral, U.S. Navy (Ret.); Chairman of the Board, Southwest Power Pool
Persistent Complainers are expensive. They take up your time, resources, and mental bandwidth. When you change a culture of complaining to one of contributing, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. Stop Complainers and Energy Drainers shows you how to negotiate the toughest situations in the workplace. With these proven communication strategies, you'll end unproductive conversations and behavior at work and accomplish more with your teams.
About the Author
LINDA SWINDLING is a workplace communication expert. She began negotiating work drama first as a successful attorney and mediator and later as a keynote speaker, executive coach, and strategic consultant. A Certified Speaking Professional (CSP) and president of Journey On, she is the author of the popular Passports to Success series, which offers thirteen titles on workplace and communication issues. Visit her at www.StopComplainers.com.
Top Customer Reviews
Get this book and you will be glad you read it and studied it when you next encounter one of "those" kind of people!
I loved your new book. This is such a problem in today's workplace and your book explains exactly the issues we face and more importantly how we handle each of these types of individuals. A must read for anyone in the business world!
This should be required reading for every workplace employee. You may even discover how you are part of the problem, recognizing your type of complaining, and draining other people’s energy. I highly recommend this book!
The unproductive time costs companies at least $4,320 to $12,330 per year per employee. In a company with 100 employees, the figure equates to a weekly waste between $6,653 and $18,988 and a yearly waste of up to $949,410!
As a productivity expert I am always looking for great resources to share with my audiences around the world when I speak. Recently I read this book by Linda Swindling and even though I am possibly the most positive person I know, in our lives we all have people or clients or colleagues who can sometimes drain us or create work drama that avoids us getting things done.
Linda’s book is an easy read full of practical strategies you can implement as both an employee and boss in any organization. She even details strategies if your boss is the biggest challenge!
She unpacks the different types of complainers that include whiners, complicators, prima donnas, controllers and toxics. She also has a whole chapter dedicated to the person who recognizes they are the complainer. The back of the book is filled with brilliant resources and we especially enjoyed the snapshot overview of commonly used assessment tools (i.e. DiSC, Insights, Myers Briggs) and how her research compliments this.
If you find you have someone in your life or in your team that drains your energy and you are looking for practical advice on how to negotiate work drama to get more done, buy this book.
Most Recent Customer Reviews
I was looking for information on how to deal with complainers and this book hit the mark.Published 2 months ago by Amazon Customer
This is a very smart business book. Linda writes clearly and gives strategies and ideas for creating a positive workplace. Read morePublished 3 months ago by Carolyn Strauss, CEO
Very insightful in easy to understand language with practical tips that any one can use in any work environment.Published 10 months ago by Michael Link
This was a great book and very helpful and will be used as a resource when dealing with complainers and energy drainers.Published 11 months ago by Angie Kolker
Stop Complainers is entertaining and informative. It’s clever and well-researched. But above all it’s practical. Read morePublished on December 23, 2013 by Peri Shawn