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Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza Paperback – August 13, 2013
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-Ken C. Hicks, President, CEO, and Chairman of the Board, Foot Locker
"Only Geoffrey Tumlin could write a book about a serious problem--our mounting communication deficiencies--and make me laugh and learn all the way through it. Witty, smart, and 100 percent accurate, Stop Talking, Start Communicating points the way to a better conversational future."
-Tina Morris, managing director at Standard & Poor's
"This is an important topic, and the book covers it in an easygoing manner, with lots of communication tips, including dealing with difficult people and conflict."
"Geoffrey Tumlin presents the solutions we need to significantly improve our work and home interactions."
"Essential reading for executives, aspiring managers, and anyone else who wants smart, workable strategies for better communication in the digital age."
About the Author
Geoffrey Tumlin is CEO of Mouthpeace Consulting LLC, a communication consulting company, and president of On-Demand Leadership, a leadership development company. A portion of the author's royalties will be donated to Critical Skills Nonprofit, a 501(c)(3) public charity founded by the author to provide communication and leadership skills training to chronically underserved populations.
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Top Customer Reviews
1. The book itself is about the importance of meaningful communication in an age where easy communication seems to rule. Amazon reviews seem somewhere in between meaningful and easy. I feel like a dog between two mangers.
2. Life-changing, paradigm-shifting books don't come along that often, and for me this book was both. I worry I'm not going to be able to do it justice, that I'll either be so glowing no one will believe me, or I'll damn with faint praise.
The truth is that Geoffrey Tumlin has analyzed, pondered, studied, and codified what I believe is perhaps the greatest challenge to our essential humanity: we're all talking so much we're not just forgetting how to listen, we're forgetting what the point of talking even is. We're so caught up in what Tumlin calls "hypercommunication" that we no longer appear to value thinking, and the result leaves us feeling as unsatisfied as it does stressed--enslaved to our phones, our tablets, our laptops, but still isolated, and increasingly ineffective.
Stop Talking, Start Communicating is an insightful, compassionate manual for putting meaning back into the human exchange of words. It goes beyond "no cell phones at the dinner table" to remind you that just because the human mind can invent this technology doesn't mean the human mind can actually keep pace with it. Our brains have limitations, as do our relationships, and it's not only okay to understand and accept those limitations, it's vital.
Much of Tumlin's advice will seem not just counterintuitive, but by some standards, harsh (Rate my relationships in order of importance? Are you serious?Read more ›
I also liked his points about pausing when we find ourselves digging further into a hole when good old 'foot in mouth' disease flares up (I've had that all my life.) Most people have the tendency to keep talking and that's the exact opposite of the remedy. Humor was an excellent example of when we bomb and need to just breath before continuing down an already deliriously delusional path. It's easy to say and perhaps even write, but implementing it in action takes a great deal of effort. It seems worth it, though, in the long haul for preserving civility in relationships.
I definitely appreciated his unstated goal of returning civility to conversations/communication. We certainly can have the tendency to devolve more and more into this 'Neanderthal' mentality with rapid connection technology that he referenced several times. His usage of the word civility throughout his book really caused me to ponder.Read more ›
Most Recent Customer Reviews
The book warns that Facebook, Twitter, and emails can damage relationships. These are powerful tools that have to be handled as carefully as sharp instruments.Published 2 months ago by Arnold Howard
Get book and reference. Had to get a personal copy for myself after reading the library copy.Published 6 months ago by T. O.
The world of communication has evolved as we rely more on electronic devices. This evolution has come about without the a guide book on how to manage life in a digital era. Read morePublished 8 months ago by Ops Mgr Mom
In “Stop Talking, Start Communicating” Dr. Tumlin tackles issues which are exponentially growing in importance and complexity across the business world. Read morePublished 8 months ago by Ryan Messner
Most useful book I have read in years. This book reminds us of common sense and logical ways that people should interact. Read morePublished 8 months ago by Christine Conery
A must read book for anyone, and I mean anyone that conducts business during the Internet Age. You will recognize things you are doing right, and many, many things you are doing... Read morePublished 9 months ago by John D. Hamrick
Reinforced what I am currently doing is on the right track. Easy to relate to. "Real Life" Enjoyed the book. Very easy to read.Published 11 months ago by Emma
This is most relevant, well written, credible book on communication that I have in my library! I often quote the book in presentations, my favorite quote being: "Good... Read morePublished 12 months ago by Terry L. Sumerlin - Author/Conference speaker