Customer Reviews

iS3 Stopzilla 4.0 [Stop Spyware, Pop-ups, ID Theft]

5 star:		(7)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(15)

 

 

I purchased Stopzilla in 2006 and when MS IE7 hit the market, the software would not work. I un-installed it and let them know via phone that I had stop using the software. They still billed my credit card for the renewal price each year. I missed it in 2007 but caught it in 2008. I called them and credited my card for the $39.95 charged in 2008 but refused to give me credit in 2007 stating that they had no record of my cancellation. There are better products on the market--Don't Buy!!!!

At first, I thought Stopzilla was great: it found a Trojan that few other AV softwares could find.

It then proceeded to ask me to buy a subscription in order to remove the Trojan.

I bought the subscription, which was advertised at $9.95 on their website. The total of the credit card transaction was also indicated as $9.95.

I activated the software.

Stopzilla told me that it had removed the Trojan. However, the Trojan reappeared immediately after. I was never able to use Stopzilla to remove it.

The next day, I saw on my credit card statement that I had actually been billed $39.95.

You tell me: is all this a good sign for an antivirus software?

My advice to you: don't buy it.

I just bought a new computer. It was very fast for about 2 weeks, then it slowed down exponentially over the following month. I knew I had spyware on it, but after my last experience with another anti-spyware product, spysweeper, I was confused on which to purchase. I knew I didn't want to use spysweeper again. After extensively researching all the software options out there, I settled on Stopzilla. It was a lightening fast installation, has lightening fast updates and within a few minutes my computer was back to it's new out of the box fast speed. I'm very impressed.

Just to let you know, on my last computer I had installed spysweeper. It was the first anti-spyware program I had ever used. And, everyone seemed to rate it really high up so I bought it. Although it cleaned "most" of the spyware on my computer, it slowed my system down. I also had 3 issues with the program over the 1st year and had to reinstall it over and over. When the software expired I started getting updates from the company saying that in a scan it found several different spywares on my system and I needed to re-subscribe. So, I bought another years subscription just to be safe. When the system ran the scan, not a single spyware was on my system. What a scam. I think that is what angered me the most. I seriously do not like to be conned. And, over the next 6 months it kept messing up my system. I was never able to uninstall the software. Buyer Beware!

My experience with Stopzilla has been great so far.

With so many Credit thefts nowadays, I pay more attension to the details of my credit card bills lately. Today, there is a mysterious charge of 39.95 on my bill from STOPZILLA 877-877-9944 FL.

I did purchases a copy of their software 3 years ago with full payment without any
extended terms ( retrieved and reviewed my 3 years old purchase receipts ). When I call the company to ask why they charge me again, they answered they are extending my licenses to a life time, and pointing me to a corner of their homepage as of today. I said I never got these type of agreement when I purchased the software, and never want to deal with a company act like a theft.

Users, be aware --- there are so many reputable softwares on the market, you don't
want invite a credit card theft to clean up your PC.

I detected a virus/trojan...not Stopzilla. When I contacted their support they took control of my PC on-line and looked at this and that then pronounced that Stopzilla was working fine but I must have a virus/trojan already on board. They then proceeded to offer to fix for $209; used scare tactics; must fix NOW; must have a 'certified MS technician'. They even have a 'closer' come on line to press for immediate purchse of support. I felt like I was being mugged.

I complained to Stopzilla about the tech support tactics. They never apologized or contacted me; they just cancelled my license and refunded my $39.99. They know what is going on! Don't fall for their cheap price because the technical support is only an add-on sales tactic for someone in India or Pakistan.

I installed Stopzilla after reading a review that said it was free and downloading it from their website which said it was free. After reporting that it found some Trojans, the program said I had to upgrade for $9.95 to fix them. I did this, but my credit card was charged $39.95. I called Stopzilla about the overcharge and they said they would issue a $30 refund. The refund never showed up.

They also automatically signed me up for their "customer protection" program which will charge me $39.95 every year. I had to call to cancel that.

Funny, I downloaded this project to stop malware, but it is malware. The first thing it did was stop my anti virsus. Then it stated there was a 30 free trial, within 5 days, it told me it had expired. When I tryed to unstalled this ZILLA, it refuse and states to call support. When I went into task manager, it states adverse effect if unstalled. When I click, Okay,
is not complete after hours. Now, stopzilla is the only thing that works, it starts right with Your company, like it is in control, but setting there doing nothing and refuse to leave.

A few days ago I got a virus called system tool After asking around about norten macafee etc.I was told these only prevent viruses not get rid of them once I have one. I went on line typed "remove systemtool" in and up poped stopzilla they scaned my pc ,found 49 bad things and for $19.95 would cure it all. I sent the 19.95 credit by card and got an authorization key which did not work,but there was a number to call in this event .After calling it I was told they needed to get into my pc to see what all was wrong ,then thery told me for $199.95 thet could make my pc like new again.I said I wanted my 19,95 back because they were just lowlife ripoffs.I also addeca few choice words you wont here in church. The guy hung up ..Be ware this is these peoples way of getting our money..Hwe was also very rude from the start,when I asked questions he kept on talking like there was a time delay ..Anyway I here with a junk pc still/

Horrible product, does little or nothing that freeware can't do for you. Total CPU hog, slowed my computer to a crawl. Removed it one week after install.

Trying to bail daughter's laptop out of a rouge spyware infection I stumbled across Stopzilla. Big mistake. Purchase key was invalid only to give you the opportunity to speak to a "technician" , who after examining system remotely identifies registry damage and offers to do a discount cleanse of $209 which is much cheaper. Screw them.
Their scan didn't discover the trojan that infected the system and now I will be on look out for auto renewals, overcharges on card, etc.

Serious waste of time.