13 of 13 people found the following review helpful:
5.0 out of 5 stars
Well organized, and entertaining intro to problem solving, August 29, 1999
By A Customer
This review is from: Strategies for Creative Problem-Solving (Paperback)
This is a systematic and well organized introduction. I used it with managers and students not just engineers. What was important was not just to follow an algorithmic approach but to imbue a way of thinking. It simply is not true that everyone has formed the discipline to use their mind following these or similar heuristics. We may stumble on them naturally, I agree. But for many people this is a useful revelation. In addition to the book, they have produced software to engage you in learning the problem strategies. Compared to many other books on the subject, this book has enough real world examples and strategies that it is not just pop psychology or wishful thinking or one more brainstrom with web-like diagrams.
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9 of 12 people found the following review helpful:
1.0 out of 5 stars
Step 1: Think About Your Problem. Step 2: ????? Step 3: Profit., May 20, 2009
This book is absolutely not for engineers.
This review is for the first edition, but too much is wrong for the second edition to correct.
This book talks about taking risks and looking for paradigm shifts and synergizing your lateral-thinking hoobahooba MBA jargon nonsense. Its example of problem solving heuristic is
Define the Problem
Generate Solutions
Decide the Course of Action
Implement the Solution
Evaluate the Solution
Then it gives no concrete guidance on doing any of them. It actually suggests looking for wise employees ("Go talk to George" the cartoon owl) whose experience will include an existing solution. By that logic, it should explain how to hire people to just solve all our problems for us.
It is well organized; like a fourth grader's math book -- complete with pointless cartoon airplanes in the margins. The examples (as many business/marketing as engineering) have zero analysis, but instead jump non-sequitur to conclusions that, of course, support whatever vaporous jargon is on that page. It basically reads like a self-help seminar.
Amid ridiculous single-page introductions to flowcharts and fishbone diagrams, the only technique I found novel was the Duncker Diagram -- and I had to go to Google to get any details. In the end, some version of these tips might be useful to children, but this is not a guide to systematic problem solving. If you want a book on marketing-type creativity, I suggest
How to Get Ideas. If you want structured problem solving techniques, I'm still looking for something better than Wikipedia.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars
Great book, January 29, 2011
I purchased this text book and it is great book for the class that I am takeing. The book does a great job at breaking down the thought process behind solving problems. Explaining how we miss the solution to a problem by looking at the wrong part of the issue. Many times we over analyze things so much that we cant see the most simple things.
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